Business Details
812 Milwaukee Ave, Deerfield, IL
60015, United States
Certified by Verizon • Feb 22, 2026
(847) 943-3060
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Deerfield, IL. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.3
230 reviews
5 stars
184
4 stars
5
3 stars2
2 stars
6
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Lupe, Jack, and Nic, while others reported negative experiences with unhelpful or rude employees.
Store Management
Several reviews highlighted issues with management, including poor handling of customer complaints and lack of follow-up on serious concerns.
Service Quality
Customers appreciated the knowledgeable staff who provided detailed assistance with phone upgrades and issues, but some reported being overcharged or misled about fees.
Store Conditions
Multiple reviews mentioned the store's cleanliness and organization, with some customers noting it was messy or overcrowded, impacting their experience.
- THTina HagerstromJan 16, 20265.0Both Jack and Jason were very helpful.
- NNNataliaDec 16, 20255.0This is the best Verizon location in the area! I am truly impressed with the quality of service provided by the staff here. My experience of switching from another carrier to Verizon was quick and seamless; I left the store with a smile on my face. Thank you to Izabella and Natalie for providing outstanding service and answering all my questions. Highly recommend this location if you're looking for quality service
- BFBob FingerNov 12, 20255.0Today I got my new I Phone 16 at Verizon. I had the wonderful pleasure of being helped by Lupe. I have never experienced a more knowledgeable person knowing a product and its accessories. I learned so much about my new phone because Lupe explained everything in perfect detail. I wish all companies and businesses treated their customers as Lupe treated me! Please honor Lupe with an exemplary customer service award that she surely deserves. Sincerely, Bob Finger
- AТарас ДемборинськийOct 18, 20255.0good store. The employee helped me solve my problem immediately, although the situation is very complicated with my e-sim from verizon, all thanks to the professionalism of the employee. I recommend this verizon store to everyone for solving problems 👍👍👍
- MAMigs AntonioOct 6, 20251.0I scheduled an appointment at this store because i have questions regarding my bill. I waited patiently for 30mins and the lady literally was just rushing and didnt even try to help, just told me at the end to call customer service. Waited for 30 mins for a 20 sec conversation. What a waste of time.
Frequently Asked Questions About Verizon
What products does Verizon in Deerfield offer?
Verizon in Deerfield offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the store hours for Verizon in Deerfield?
Verizon in Deerfield is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
What services can I get at the Verizon Authorized Retailer in Deerfield?
You can get new lines, upgrades, new devices, and accessories at Verizon in Deerfield.
Does Verizon in Deerfield offer in-store pickup?
Yes, Verizon in Deerfield offers in-store pickup services.
What payment options are available at Verizon in Deerfield?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon in Deerfield provide free Wi-Fi for customers?
Yes, free Wi-Fi is available at Verizon in Deerfield for customers.
What brands does Verizon in Deerfield carry?
They carry brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate and Otterbox.
What nearby places can I visit before or after shopping at Verizon Deerfield?
Nearby places include F45 Training Buffalo Grove East gym, Pizza Amore restaurant, Tropical Smoothie Cafe, and Starbucks coffee shop for a convenient meal or refreshment.
Where can I find fitness centers near Verizon in Deerfield?
You can visit gyms like F45 Training Buffalo Grove East, ISI Elite Training, and [solidcore] Buffalo Grove located near Verizon in Deerfield.
Are there other mobile phone stores near Verizon in Deerfield?
Yes, T-Mobile and another Verizon mobile phone store are located nearby for alternative wireless service options.
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Certified February 22, 2026Yext Knowledge Graph
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