Apple Deer Park

Reviews

• LM

  Lilibeth Martinez

  2 days ago
  1.0
  5 workers on 3/11 checking people in waiting around as opposed to helping and getting items. The old Caucasian with a man bun Matt looked at me and looked away is it because I’m a person of color. I didn’t need help all I wanted was to purchase already had the color and model I wanted my transaction took 5 min shorter then what I waited for help. Female workers to busy with side conversations with costumer. My sales associate however was fast and to the point
• AW

  Aryan Walia

  5 days ago
  1.0
  Worst customer service ever - made my sister cry and spoke to her so disrespectfully . There is no excuse for treating someone bad no matter how the situation. Won’t be coming back to this location again no matter what is going on with phone. Human decency matters more than technology and money. Don’t come back here at all!
• CB

  Colton Bodwell

  Mar 3, 2026
  1.0
  I would not recommend bringing your phone here it made me question the legitimacy of the Apple Store. The service standards are extremely low, and it’s hard to trust the store’s authenticity based on the behavior of their employees. The first person who greeted me was rude and dismissive, and I overheard several customers commenting on her unprofessional behavior. My second visit, when I picked up my phone, was slightly better. The person who welcomed me was kind and helpful. However, the staff member who handed me my repaired phone was far from helpful there was no offer of assistance or guidance. If you’re looking for quality service from people who genuinely listen and help, I would suggest going elsewhere.
• SV

  Steph V

  Feb 15, 2026
  5.0
  Luis at the Apple Store provided an outstanding customer experience. He was incredibly thorough and knowledgeable while helping us purchase our iPad Pro. Not only did he walk us through the features, but he also took the time to teach us helpful tips and tricks to get the most out of our device. We truly appreciated his patience, expertise, and friendly attitude. His professionalism and genuine willingness to help made the whole experience enjoyable. We’re very pleased with the excellent customer service—Luis is a great asset to the team!
• A

  黄昊翔

  Feb 1, 2026
  1.0
  I am extremely disappointed with my experience at this store. I came in ready to buy a new iPhone but was made to wait for over an hour before anyone helped me. When an employee finally assisted me, the service was completely unacceptable. Instead of focusing on my purchase, the employee was trying to serve me and another customer at the exact same time. His attitude was dismissive and perfunctory, and he provided absolutely no helpful advice or assistance during the process. It felt like he just wanted to get it over with. The staff here clearly need better training and management on how to treat customers. I expected much better from Apple.

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