Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 3546 N. Vermillion St in Danville, IL 61832
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
273 reviews
5 stars
222
4 stars
16
3 stars
8
2 stars
7
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and friendly, with many specific mentions of individual employees like Brianna, Sarah, and Ebony.
Efficiency
Many reviews highlighted the quick service and efficiency of the staff, with customers often being in and out in a short amount of time.
Product Knowledge
The staff demonstrated a strong understanding of products and services, effectively assisting customers with their needs and questions.
Mixed Experiences
While many customers had positive experiences, there were also complaints about billing issues and dissatisfaction with corporate customer service.
- HRHeavan RallJan 1, 20265.0Such an awesome experience. Sara set me up with a great deal, transferred all of my stuff over, and explained the whole process perfectly. Super easy and painless experience. Was very surprised how fast it all was! Awesome company with GREAT prices! Thank you!
- EREvelyn RodgersDec 27, 20252.0Very unhappy with the service. The store manager was unhelpful and had a sour attitude. I did however appreciate the help of Brianna, she is new but tried her very best to help with difficult tasks. Sara H as well, very knowledgeable, I appreciated her work! Overall, very poor experience, but a few good people
- TMTalen MillerDec 27, 20251.0My girlfriend and I are very frustrated with the store manager, Sara Paxton. When asked direct questions, she wouldn’t give correct answers because she “was not in the mood.” She repeatedly asked her assistant associates for advice on tasks. She did not have a positive attitude nor seemed knowledgeable. Very unhappy. My girlfriend is now switching to AT&T.
- NCnancy crawfordDec 22, 20255.0Very good customer service!
- BCBrenda CoonDec 18, 20255.0Brianna Bogard was very helpful when we purchased our new phones. She is very knowledgeable when it comes to Verizon and setting up new phones and services. I would highly recommend speaking to her when purchasing a new phone.
Frequently Asked Questions About Verizon
What is Russell Cellular and where is it located?
Russell Cellular is an independently owned Verizon Authorized Retailer located at 3546 N Vermilion St, Ste A, Danville, IL 61832.
What brands of products does Russell Cellular offer?
They offer products from Verizon, Samsung, Google, Apple, Motorola, and LG.
What types of products and services can I find at Russell Cellular?
You can purchase wireless service, cellular phones, smartphones, tablets, accessories, smartwatches, prepaid plans, and home phone and internet services.
What are the store hours for Russell Cellular in Danville?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Russell Cellular offer in-store or curbside pickup?
Russell Cellular offers in-store and curbside pickup options for your convenience.
What payment methods are accepted at Russell Cellular?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Russell Cellular?
You can reach them by phone at +1 217-260-6859 or email at danville1.il@russellcellular.com.
Are there any nearby places of interest around Russell Cellular?
Yes, nearby places include Sport Clips Haircuts of Danville - Vermilion Park for haircuts, Monical's Pizza for dining, and Christie Clinic in Danville on Vermilion for medical services.
How can nearby restaurants like Monical's Pizza and La Potosina complement my visit to Russell Cellular?
After visiting Russell Cellular, you can enjoy a meal at nearby restaurants such as Monical's Pizza for Italian cuisine or La Potosina for Mexican food and drinks.
Are there wellness and health centers near Russell Cellular?
Yes, nearby wellness options include Anahata Yoga for yoga classes, Two Roads Wellness Clinic for counseling and massage, and multiple chiropractic clinics like Robinson and Coyle Chiropractic.