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Brand Certified

Verizon

4.5
(279 reviews)

Business Details

3546 N Vermilion St, Danville, IL
61832, United States
(217) 260-6859

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 3546 N. Vermillion St in Danville, IL 61832

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
3546 N Vermilion St, Danville, IL
61832, United States

Hours

Reviews

4.5
279 reviews
5 stars
226
4 stars
17
3 stars
8
2 stars
7
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Brianna, Sara, and Ebony providing exceptional service.

Mixed Experiences

While several customers had positive interactions, others reported dissatisfaction with the store manager's attitude and unhelpfulness, leading to a few negative experiences.

Efficiency

Numerous reviews highlighted the quick service and efficiency of the staff, with many customers noting they were in and out in a short amount of time.

Product Knowledge

Customers frequently commented on the staff's knowledge about products and services, which contributed to a positive shopping experience.
  • SC
    Sherri Cruppenink
    Jan 28, 2026
    4.0
    Sara was very professional. Helped me alot even though I stressed her out with not knowing my passwords but she got it all figured out..thanks so much!!
  • HR
    Heavan Rall
    Jan 1, 2026
    5.0
    Such an awesome experience. Sara set me up with a great deal, transferred all of my stuff over, and explained the whole process perfectly. Super easy and painless experience. Was very surprised how fast it all was! Awesome company with GREAT prices! Thank you!
  • ER
    Evelyn Rodgers
    Dec 27, 2025
    2.0
    Very unhappy with the service. The store manager was unhelpful and had a sour attitude. I did however appreciate the help of Brianna, she is new but tried her very best to help with difficult tasks. Sara H as well, very knowledgeable, I appreciated her work! Overall, very poor experience, but a few good people
  • TM
    Talen Miller
    Dec 27, 2025
    1.0
    My girlfriend and I are very frustrated with the store manager, Sara Paxton. When asked direct questions, she wouldn’t give correct answers because she “was not in the mood.” She repeatedly asked her assistant associates for advice on tasks. She did not have a positive attitude nor seemed knowledgeable. Very unhappy. My girlfriend is now switching to AT&T.
  • BC
    Brenda Coon
    Dec 18, 2025
    5.0
    Brianna Bogard was very helpful when we purchased our new phones. She is very knowledgeable when it comes to Verizon and setting up new phones and services. I would highly recommend speaking to her when purchasing a new phone.

Frequently Asked Questions About Verizon

What is Russell Cellular and where is it located?

Russell Cellular is an independently owned Verizon Authorized Retailer located at 3546 N Vermilion St, Ste A, Danville, IL 61832.

What brands of products does Russell Cellular offer?

They offer products from Verizon, Samsung, Google, Apple, Motorola, and LG.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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