Geek Squad

3.8
25 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
5880 Northwest Hwy, Crystal Lake, IL
60014, United States

Hours

Reviews

3.8
25 reviews
5 stars
15
4 stars
2
3 stars
2
2 stars
0
1 star
6
  • DP
    Daniel Perez
    Apr 4, 2025
    1.0
    Brought Lenovo 9i laptop for power button to be fixed, was informed would be 60-80% value of a $2,600 laptop to be fixed because they needed to replace the motherboard apparently. Took same laptop to another shop for second opinion and was fixed within 24 hours for $60, works good as new.
  • CV
    Christian Vazquez
    Mar 4, 2025
    5.0
    I recently got a remote starter key and was really impressed with the service. Cesar did an excellent job explaining the entire process. I highly recommend them and will definitely return!
  • SS
    Sam
    Jan 10, 2023
    5.0
    Mike was simply the best!! He helped my mom with a laptop problem and solved it quickly for us. We didn't know you needed an appointment for Geek Squad, but he took us anyways!! He makes the wait time enjoyable with his jokes and knowledge about technology! Thanks so much- there needs to be more people like you!
  • BP
    Ben Perez
    Jun 24, 2021
    5.0
    Took care of my problems quickly.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Crystal Lake offer?

Geek Squad provides tech repair, setup, and support services including computer repair, mobile phone repair, data recovery, and electronics repair.

How can I schedule a service appointment at Geek Squad in Crystal Lake?

You can schedule your service appointment either in store or online through their website.