With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Crest Hill store today.
This store used to be great. The staff were knowledgeable, friendly and quick.
In the past two years or so, this location has really gotten worse. The last three times I've been there the store was locked up during business hours. The first time this happened, after knocking twice I left. Both times since, the employee was sitting in the back storage room and took a minute or more to come to the door and let us in. I was there today, 10/23/25 and when the store rep let us in, we were hit with an extremely powerful air freshener or perfume that immediately irritated my nose and game me a headache. After several minutes of the rep looking, we were told they didn't have several phones in stock.
After all the hassle, we left and went to the Cricket store in Shorewood.
We won't be back.
TR
Taylor Anne Reed
Oct 19, 2025
1.0
Doors always locked, never answer phone. Very frustrating
YY
Yas
Sep 4, 2025
1.0
I was trying to buy a phone upfront and the older lady was rude, she said she was busy and wanted to go home… but taking out your frustration on other people just because you had a bad day is childish. If you want to go home get someone else in the store. I just ended up leaving.
PP
Pk
Aug 29, 2025
1.0
The lights are on the sign says open but yet the door is locked at 10:43 in the morning and nobody is there and nobody answers the phone when you call
SC
Senko Cyan
Jul 10, 2025
2.0
The first time I came here the service was fine and helpful but today was a different story. We came In and the service was terrible. Never got greeted got completely ignore. I understand they were helping somone but could have said hi or sorry for the wait. We waited for a bit to long with no response from the worker