Best Buy

Reviews

• AE

  Andrew Espinoza

  Apr 1, 2026
  5.0
  I had a great experience at Best Buy thanks to Angel Perez. He was very friendly, knowledgeable, and took the time to understand what I was looking for in a pair of headphones. He explained the different options clearly and helped me find a pair that fit both my needs and budget. His customer service was excellent, and he made the whole process easy and enjoyable. I really appreciate his help and would definitely recommend asking for him if you need assistance! Give this man a raise.
• NB

  Noe Bustos

  Mar 29, 2026
  1.0
  Muy mala experiencia con at&t que se encuentra adentro de la tienda de best buy en countryside plaza en il me cambie con at&t y después cancele pero después mas de 2 meses at& no me quiere regresar las taxes de un teléfono que yo les regrese por correo y ahora le echan la culpa a best buy q ellos me tienen que dar el dinero pero best buy si esta tratándome de ayudar solo que ellos nesecitan el teléfono pero at&t ya lo tienen por dos meses gracias a yaneli de best buy que esta tratándome de ayudar
• EM

  Emely Marquez

  Mar 28, 2026
  1.0
  The manager Bobby is a very rude man, he clearly didn’t want to hear my concerns and directed me to anywhere but to talk down with me. I’m getting charge $2222.74 for something I return to them and he refused to help saying he already did his part and if I wanted to talk to call corporate. Anytime I go I’ve always have him following my kids and I because I’ve been there multiple times for the same issue. That was a very uncomfortable situation.
• DZ

  Dawid Zubek

  Mar 27, 2026
  1.0
  Placed an order for pickup online said item was in stock, went to go pick up my order and Mr.Adrian and his buddies hanging out on there phones just kinda gave me a look when I asked about my order claiming the item was not in stock, when my order was placed and said ready for pickup in 1 hour, Adrian as an employee in service could learn a thing or two about customer relations instead of “yeah we don’t have it” and just walking away, management of this Best Buy location clearly don’t know how to train employees or run this store, if you don’t have the item in-store then update your system, its not very difficult to keep track of inventory, or no-pick the item, I’m okay if the store doesn’t have the item but cancel the pickup instead of saying (i don’t know what to tell you and good luck) I’m pretty sure as a major establishment keeping customers is important, not to mention competing stores that are run way better than this location taking your stores local clientele, but who am I to tell you how to run a store but I can tell you that yall are not good at running this store, highly recommend better training for management and floor personnel, ALSO YALL WILL TAKE MY MONEY IN A SECOND BUT MAKE ME WAIT 7-10 DAYS FOR A REFUND, THATS CRAZY WORK
• MM

  Mikey

  Mar 17, 2026
  3.0
  I came to this bestbuy just trying to trade in my iPad , on the bestbuy website it says they will give me a $300 trade in for my iPad A16 they said they said they would only give me $250 but I told them this is the new iPad from 2025 A16 , then I was told this iPad is too new and they can’t accept it unless I put drop off iPad or ship it , but on the website it shows they accept it for trade in . So I went to another bestbuy and they found the product on the system and I got my trade in gift card.

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