Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1095 Belt Line Rd in Collinsville, IL 62234
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
129 reviews
5 stars
110
4 stars
6
3 stars
3
2 stars
3
1 star
7
- WSWayne SimpsonOct 8, 20255.0Very pleasant team, very patient and understanding with all my questions!
- JWJordan WingoSep 24, 20251.0Don’t let these people sell you extra phone accessories. I was pretty stoked about my new iPhone so I didn’t look much into all the add ons they were adding on. It wasn’t a big deal until my screen protector broke after 4 days and I realized in order to have it replaced it would cost me 20$ in shipping. Mind you- they charged me SIXTY dollars for the screen protector alone already and I was not told one word about the warranty/rules about it. I could buy like 10 of those for the price I paid. I brought it up to the store thinking because I had a good experience with Nathan that it would be resolved quickly. Instead I was met with Toby, who was dismissive and seemed pissed I even walked into the store to interrupt her doing (something?)… anyway after being brushed off I came back in asking if I could just have the screen refunded instead of replaced… still met with dismissiveness and “idgaf” attitude. You’d think with all the money I just spent here you guys could replace my 60$ phone screen protector since it probably costs you about 1$ to purchase. But it’s cool, I will not be bothering coming back again and I just thought people should read this before choosing to let them talk you into selling you add ons and basically robbing you. If I could give like 1/4 of a star I would lol but I guess 1 is the least I can give.
- CWChance WhiteSep 22, 20255.0Verizon was extremely helpful in helping me purchase my phone.
- TSTiffany SchneiderAug 15, 20255.0Nathan at the Collinsville store on beltline is literally phenomenal. He sat with us so patiently and helped us get the best deal that we could. He is an amazing salesman. Assertive but not pushy. I am so appreciative that he was there when we went in last night!
- EMEmmett McKenzieAug 13, 20255.0I received excellent service, quick and thorough, very helpful as well when switching to a new type of phone.
Frequently Asked Questions About Verizon
What brands of phones and accessories does Verizon in Collinsville offer?
Verizon offers products from Verizon Wireless, Russell Cellular, Samsung, Google, Apple, Motorola, and LG, including smartphones, tablets, accessories, and smartwatches.
What are the store hours for Verizon at 1095 Belt Line Rd in Collinsville?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon in Collinsville support in-store pickup for orders?
Yes, Verizon offers in-store pickup services for customer orders.
What payment options are accepted at the Verizon store in Collinsville?
They accept American Express, Cash, Discover, MasterCard, and Visa payment options.
Is the Verizon store in Collinsville wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Does the Verizon Collinsville location require appointments for visits?
No, appointments are not required to visit the Verizon store in Collinsville.
How can I contact the Verizon store in Collinsville via phone or email?
You can call them at +1 618-344-7930 or email collinsville.il@russellcellular.com for inquiries.
What nearby dining options are available near Verizon in Collinsville?
Nearby dining options include Taco Bell, Lottie’s Cafe, New China, and Joe’s Pizza and Pasta, perfect for grabbing a meal before or after your visit.
Are there any nearby services to help with tax or financial planning near Verizon Collinsville?
Yes, Liberty Tax Service and Edward Jones Financial Advisor Nathan R Spudich are close by for tax and financial planning needs.
Can visiting nearby real estate agents be convenient when shopping at Verizon Collinsville?
Absolutely. Multiple real estate agents and brokers, such as Rick & Tammy Owens REMAX Alliance and Abby Dailey Realtor, are located nearby, which can be convenient for combined visits.