Business Details
About
Cell Phone Store
Mobile Generation offers wireless and home solutions from the nation’s leading provider, Verizon Wireless. Our products and services include smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone. We’re the people who keep you connected, take your life mobile and deliver the level of convenience you depend on. Speed. Power. Innovation. The cutting-edge devices you want. The wireless technology and services you need. Technology that powers your life, connects your world.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
730 reviews
5 stars
669
4 stars
40
3 stars7
2 stars1
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and friendly, with many specific mentions of employees like Anthony, Aaron, and Markus.
Efficiency
Many reviews highlighted quick service and efficient problem resolution, with customers appreciating the minimal wait times and smooth transactions.
Product Knowledge
Staff demonstrated strong product knowledge, effectively answering questions and providing recommendations, which contributed to positive customer experiences.
Mixed Experiences
While most feedback was positive, a few customers reported issues with long wait times for products and inconsistent service, indicating room for improvement.
- DVDonna VanWert4 days ago5.0We loved Anthony!! He is such a a great employee!! He is fabulous at multitasking! Give him a raise!!😊
- TBTamara Bennett-StockJan 5, 20265.0Markus is a excellent employee and is the reason I will be a returning customer.
- SLSusanne LaFaireJan 3, 20265.0Wonderful people very helpful 😊
- KKKathyDec 30, 20255.0Friendly did a good job. Had phone ready when we returned to pick up!
- JRJade RossiDec 16, 20255.0Mark was a fantastic customer representative. He was quick and knew his stuff. I had been having issues for months with Verizon retailers and customer service blowing off my issue and saying they couldn’t help. Mark figured out the issue and had me out the door in an hour and helped me save money on my bill. I honestly was considering switching companies until he solved my account issues.
Frequently Asked Questions About Verizon
What products and services does Verizon at 760 E Division St offer?
Verizon offers wireless and home solutions including smartphones, tablets, mobile hot-spots, accessories, internet, and home phone services.
What are the operating hours of this Verizon store?
The store is open Monday through Saturday from 9:30 AM to 6:30 PM, and Sundays from 11:00 AM to 5:00 PM.
Does Verizon provide in-store pickup for products?
Yes, Verizon offers in-store pickup services for customers.
Is the Verizon store wheelchair accessible?
Yes, the store has wheelchair accessible entrance, parking, and seating.
What payment methods does the Verizon store accept?
They accept American Express, Android Pay, Apple Pay, cash, Diners Club, Discover, financing, Mastercard, Samsung Pay, and Visa.
Does Verizon offer free Wi-Fi to its customers?
Yes, the store provides free Wi-Fi for customers.
Can I shop inside the store without an appointment?
Yes, in-store shopping is available and appointments are not required.
Which nearby stores can I visit for home furnishings or mattresses?
You can visit Mattress By Appointment nearby, which specializes in mattresses and furniture.
Where can I find convenient gas stations or automotive services near Verizon?
Nearby options include Shell, Minit Mart, Tire Zone, O'Reilly Auto Parts, Bob's Auto Service, and RCS Coatings for gas, automotive parts, and repairs.
Are there any pet grooming services close to Verizon?
Yes, Rustic Scruff and Brit's Clips Dog Grooming are nearby pet grooming services you might consider.