Business Details
About
Cell Phone Store
Mobile Generation offers wireless and home solutions from the nation’s leading provider, Verizon Wireless. Our products and services include smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone. We’re the people who keep you connected, take your life mobile and deliver the level of convenience you depend on. Speed. Power. Innovation. The cutting-edge devices you want. The wireless technology and services you need. Technology that powers your life, connects your world.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
719 reviews
5 stars
660
4 stars
39
3 stars7
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and friendly, with many specific mentions of employees like Anthony, Aaron, and Marcus.
Efficiency
Many reviews highlighted the quick and efficient service provided, with customers appreciating the minimal wait times and smooth transaction processes.
Product Knowledge
Staff demonstrated a strong understanding of products and services, effectively answering questions and providing recommendations.
Positive Experiences
Numerous customers reported great overall experiences, often mentioning they would recommend the store to others.
Training Issues
A few reviews pointed out concerns regarding the training of new employees, indicating that some staff lacked sufficient knowledge to assist customers effectively.
- SAShelby Adder3 days ago5.0Markus was awesome! I’ve never had so much fun getting a new phone. He hooked us up with amazing products and was very knowledgeable. Thank you!
- JBJason BenoNov 9, 20255.0Markus was a great help! Honest and transparent.
- LBL BNov 2, 20255.0Very helpful very knowledgeable made it is super easy to upgrade our phones!
- DCDenisa CookOct 18, 20255.0Very helpful, made the experience no painful
- DCDanita ClarkOct 1, 20255.0We had a great experience at Verizon of Coal City. Marcus was very helpful, and made sure we received all the discounts and offers that were available.
Frequently Asked Questions About Verizon
What products and services does Verizon at 760 E Division St offer?
Verizon offers wireless and home solutions including smartphones, tablets, mobile hot-spots, accessories, internet, and home phone services.
What are the operating hours of this Verizon store?
The store is open Monday through Saturday from 9:30 AM to 6:30 PM, and Sundays from 11:00 AM to 5:00 PM.
Does Verizon provide in-store pickup for products?
Yes, Verizon offers in-store pickup services for customers.
Is the Verizon store wheelchair accessible?
Yes, the store has wheelchair accessible entrance, parking, and seating.
What payment methods does the Verizon store accept?
They accept American Express, Android Pay, Apple Pay, cash, Diners Club, Discover, financing, Mastercard, Samsung Pay, and Visa.
Does Verizon offer free Wi-Fi to its customers?
Yes, the store provides free Wi-Fi for customers.
Can I shop inside the store without an appointment?
Yes, in-store shopping is available and appointments are not required.
Which nearby stores can I visit for home furnishings or mattresses?
You can visit Mattress By Appointment nearby, which specializes in mattresses and furniture.
Where can I find convenient gas stations or automotive services near Verizon?
Nearby options include Shell, Minit Mart, Tire Zone, O'Reilly Auto Parts, Bob's Auto Service, and RCS Coatings for gas, automotive parts, and repairs.
Are there any pet grooming services close to Verizon?
Yes, Rustic Scruff and Brit's Clips Dog Grooming are nearby pet grooming services you might consider.