Verizon

4.8
97 reviews
Verizon

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Mobile Generation offers wireless and home solutions from the nation’s leading provider, Verizon Wireless. Our products and services include smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone. We’re the people who keep you connected, take your life mobile and deliver the level of convenience you depend on. Speed. Power. Innovation. The cutting-edge devices you want. The wireless technology and services you need. Technology that powers your life, connects your world.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
747 W 31st St, Chicago, IL
60616, United States

Hours

Reviews

4.8
96 reviews
5 stars
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  • AC
    Austin Coday
    2 days ago
    5.0
    What a very pleasant experience at Verizon this evening. Very satisfied with ozzy my salesmen and with my purchase. Will definitely recommend them to several others.
  • LC
    Lucy Choir
    Jan 2, 2026
    5.0
    Kayla was amazing! She was friendly, fun, and a huge help for me. I recommend this location a bunch!
  • AS
    Amy Stevenson
    Dec 29, 2025
    5.0
    Great customer service from Osvaldo. An Easy experience replacing my broken phone. Thank you!
  • RR
    Roman Robledo
    Dec 15, 2025
    5.0
    The best customer service I have had since having to work with cell phone providers. Osvaldo Plascencia was very pleasant and knowledgeable, he should be recognized for his high caliber customer service. It is the first time I get a new service provider in over 20 years. Thank you!
  • VK
    Vernethia Kirksey
    Nov 29, 2025
    5.0
    Ozzie started the great experience by answering the phone and briefly describing some of the specials and letting me know he would be happy to assist once I came into the store. Once I arrived I was greeted and told someone would be with us shortly. Kayla ended up assisting me and was AMAZING!! She gave me a detailed quote and explained all of the rates and fees and let me know what my “bottom line” out of door cost would be. I didn’t purchase that evening but came in the next day and she helped to switch my lines and transfer everything to new phone for me and my daughter and get everything set up for two additional phones. We ended up adding two additional iPads and Apple Watches to our account. This was by far the best experience I have ever had in purchasing a new phone and will happily refer all of my friends and family to this store with Kayla and Ozzie.

Frequently Asked Questions About Verizon

What kind of products and services does Verizon at 747 W 31st St offer?

Verizon offers wireless and home solutions including smartphones, tablets, mobile hotspots, accessories, and home services like internet and home phone.

What are the store hours for Verizon at 747 W 31st St?

The store is open Monday through Saturday from 11:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.