Business Details
About
Cell Phone Store
We've moved! 3601 N Southport Ave. Chicago, IL 60657
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
764 reviews
5 stars
681
4 stars
25
3 stars8
2 stars6
1 star
44
- JZJeri Lou ZikeSep 17, 20255.0Easy, Quick Friendly, complete! Would highly recommend
- LTLaura ToberSep 15, 20251.0SCAMS!! Deceptions, lies and more! BUYER BEWARE! What I thought was a simple phone upgrade turned out to be a months long scam. After calling corporate, the corporate rep felt so bad for us she credited our bill $800. After 3 months of follow up with the manager? (Owner? It’s not transparent just like my whole experience), I finally got the money back that they told me was required (it’s not). Beware, if they tell you your status with Verizon has earned you a “free iPad”, “free accessories” or the internet is any less than $50/mo (we were quoted $30/mo after 2 free months - turns out that promo price has never been offered) it’s simply NOT TRUE. Corporate charges $35 to upgrade your phone, not $200. They will NOT offer you the opportunity to choose if you want a simple fee vs “the package”. “The package” forces you to buy accessories that you can buy at 10% of the cost on Amazon, if you need them at all. Zero transparency in their business practices. And after speaking with Cody on many occasions, there is zero interest in changing their sales approach moving forward to be honest and upfront with customers. Ps. I truly dislike saying bad things about small businesses. I go out of my way to support many of them locally. But this one doesn’t care about you, they only care about their bottom line. 😢
- TBTed BAug 17, 20255.0Excellent service, very helpful and friendly!
- ECElaine CareyAug 10, 20255.0Mike was informative and helpful in upgrading my phone and not pushy in trying to upsell me something I didn’t need. He was professional and friendly which made the experience so much nicer. Still worth going in to see someone in person while we can. Thanks for the help, Mike!
- FTFelicia TyusAug 1, 20255.0Mike was great. Answered my questions, was patient as I explained the issue and helped resolve.
Frequently Asked Questions About Verizon
What are the new address details for Verizon in Chicago?
Verizon has moved to 3601 North Southport Avenue, Chicago, IL 60613.
What are the operating hours for Verizon at the new location?
Verizon is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon offer in-store pickup services?
Yes, Verizon offers in-store pickup services at their Chicago location.
What payment options does Verizon accept?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Diners Club, Discover, Financing, MasterCard, Samsung Pay, and Visa.
Is Verizon accessible for customers with disabilities?
Yes, Verizon has wheelchair accessible entrances, seating, and restrooms.
Does Verizon require appointments for visits at this location?
No, Verizon does not require appointments for customers to visit this location.
Which nearby transit options can help me reach Verizon at 3601 N Southport Ave?
You can use the Addison & N Southport transit stop or the CTA Bus Stops #12558 and 12538 to reach Verizon conveniently.
Are there any fitness or health services near Verizon?
Yes, StretchLab, a gym and physical therapy center, is located nearby for your fitness and health needs.
Where can I grab a coffee or a quick bite near Verizon?
You can visit Julius Meinl Coffee House, Cafe Tola, or Southport Grocery and Cafe, all conveniently located near Verizon.
Are there nearby banking or financial services around Verizon?
Yes, MB Financial Bank, Fifth Third Bank & ATM, and LibertyX Bitcoin ATM are close to Verizon for your banking needs.