Visit our store for all your latest mobile, 5G home internet, or business needs. Explore the latest in smartphones, accessories, and unmatched customer service. Stay connected with Verizon for reliable coverage and exceptional products tailored to enhance your digital lifestyle. See our store locator for more information about your local store online order pick-up options.
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Henry, Nico, and Ethan.
Sales Practices
Several reviews expressed concerns about deceptive sales tactics, hidden fees, and unauthorized changes to accounts, leading to dissatisfaction among customers.
Overall Experience
While many customers reported positive experiences with efficient service and problem resolution, there were notable complaints about long wait times and unprofessional behavior from some staff.
Product Knowledge
Customers appreciated the staff's ability to explain plans and options clearly, helping them make informed decisions.
RG
Robert Gasior
6 days ago
5.0
All employees at this location are very professional and helpful
BL
Bernard Laureus
Feb 18, 2026
5.0
The process to get a new phone was pretty easy. Especially since the apps were saved in the cloud
KC
Kathryn Clemmons
Feb 13, 2026
5.0
Awesome customer service
FA
Fatuma Adiga
Jan 28, 2026
5.0
Very nice lady she helped me get that iPhone 17 in no time
EK
Emma Knowlton
Jan 25, 2026
2.0
Went into the store this last summer to get a couple of new phone chargers. While I was there, the person was who helped me said I could update my home internet hardware for no extra charge and all I would have to do was bring the old hardware to UPS. I did exactly that and even confirmed with an online chat representative that that is all I had to do. Well, I ended up being charged for 2 home plans multiple months in a row, and of course, it took me a bit to notice because I am on autopay to save myself $10 dollars month. Fixing this has been a nightmare... I have had to call customer service three times and now am going to have to call a fourth time because I just got a notification that I am being charged a $200 fee for not returning the equipment when I did so MONTHS ago. All that to say, if you do choose to go here, just get what you need and leave... If someone offers you anything else, they probably aren't going to set it up correctly on your account. I will likely not being going back to this location in the future, and if I can't get this $200 fee resolved, I will probably switch to a new phone and internet provider.
What are the store hours for Verizon at 4752 N. Lincoln Ave, Chicago?
Verizon is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What products and services does Verizon at 4752 N. Lincoln Ave offer?
They offer smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone from Verizon Wireless.
Does Verizon at 4752 N. Lincoln Ave provide in-store pickup service?
Yes, Verizon offers in-store pickup for their products.
What payment options are accepted at Verizon on North Lincoln Ave?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Diners Club, Discover, Financing, MasterCard, Samsung Pay, and Visa.
Is Verizon on N. Lincoln Ave wheelchair accessible?
Yes, the store has a wheelchair accessible entrance, parking, and seating, but does not have a wheelchair accessible restroom.
Does this Verizon store offer Wi-Fi for customers?
Yes, Verizon provides free Wi-Fi for customers visiting the store.
What are some nearby places to Verizon at 4752 N. Lincoln Ave where I can get food or drink?
Nearby places include Gene's Sausage Shop and Delicatessen, Gene’s Rooftop beer garden, Garcia's Mexican Restaurant, Savbet cafe, City Skyline Chicago Coffee Lounge, Hot Honey Studio cafe, and The Goddess and Grocer restaurant.
Are there any wellness or spa services near Verizon at 4752 N. Lincoln Ave?
Yes, Havana Spa and Beauty & Esthi offer spa services nearby, along with DNW Luxe Hair, Dana Wexler, Marilyn J Color, Sugaring NYC, and Celestine Hair Studio for beauty treatments.
Can I visit a fitness or martial arts club near Verizon on North Lincoln Ave?
Yes, iLoveKickboxing - Lincoln Square is a nearby kickboxing club, gym, and martial arts club you can visit.
Are there any specialty shops or services near Verizon that might interest customers?
Nearby specialty shops include Savory Spice Shop for groceries, Stanley Brown Jewelist for jewelry, Timeless Toys hobby shop, and Raw Edge Lincoln Square offering flowers, gifts, and women's clothing.
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