Verizon

4.7
1201 reviews
Verizon

About

Cell Phone Store
Mobile Generation offers wireless and home solutions from the nation’s leading provider, Verizon Wireless. Our products and services include smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone. We’re the people who keep you connected, take your life mobile and deliver the level of convenience you depend on. Speed. Power. Innovation. The cutting-edge devices you want. The wireless technology and services you need. Technology that powers your life, connects your world.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
4752 N. Lincoln Ave., Chicago, IL
60625, United States

Hours

Reviews

4.8
1,192 reviews
5 stars
1,091
4 stars
34
3 stars
5
2 stars
5
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Henry, Nico, and Ethan.

Sales Practices

Several reviews highlighted concerns about deceptive sales tactics, hidden fees, and lack of transparency regarding plans and promotions.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about long wait times and unprofessional behavior from some staff members.

Product Knowledge

Customers appreciated the staff's ability to explain plans and options clearly, helping them make informed decisions.
  • IG
    Isabella Granato
    Dec 21, 2025
    1.0
    very disappointing experience provided by Henry. I don’t usually leave reviews, but I don’t want anyone else getting scammed into buying 200 dollars worth of accessories because you were told it was included. Make sure you check the receipt. Can’t not believe he is just straight up lying to people.
  • MD
    Michael Dutton
    Dec 21, 2025
    5.0
    Lucky was great! Very thorough and did an excellent job helping me with my upgrade.
  • MK
    Melanie Koch
    Dec 18, 2025
    5.0
    Great customer service and support !
  • CB
    Claudia Crilly Bellucci
    Dec 16, 2025
    5.0
    Although my transaction could not all be completed in this visit, Henry went above and beyond average in order to provide service. I highly recommend the Lincoln Square Verizon.
  • BH
    Brian Hemstock
    Dec 10, 2025
    5.0
    For buying a new phone and the transfer, etc, it could not have gone more smoothly! They also found some unnecessary add-ons that another retailer added that were completely useless, saving us a bunch on our monthly bill.

Frequently Asked Questions About Verizon

What are the store hours for Verizon at 4752 N. Lincoln Ave, Chicago?

Verizon is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.

What products and services does Verizon at 4752 N. Lincoln Ave offer?

They offer smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone from Verizon Wireless.