Visit our store at Chicago for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Tyson was FANTASTIC. Really thoughtful, efficient, and delightful to work with. We’ll be back to wherever he’s working! Great addition to your team
AH
Andrew Herrera
Oct 18, 2025
1.0
I moved my line to ATT and Verizon charged me $1k and immediately deleted my account and refused to give me a receipt, which feels illegal?
When I visited the store and asked for receipts for the prior 4 months they told me the records don’t exist (which is impossible) then they physically threatened me with removal when I told them that I needed those 4 months of receipts to get the promotion at AT&T.
The goofy white manager then started mocking me with extremely unprofessional physical gestures that left me feeling that he was racist besides being an incredibly poor representative of any company.
I had been a Verizon customer for 20 years and I would have been willing to go back but after this experience I would never do business with them again.
FP
Franklin Paucar
Sep 27, 2025
5.0
Excelente Servicio de la Muchacha Alejandra me ayudó a resolver mi inconveniente que tenía con un dispositivo se toma la molestia de estar conmigo toda el día y parte de la tarde más Gente así deben tener en las tiendas porque así pude resolver mi problema 10/10 el SERVICIO
KC
Kelis Carter
Aug 25, 2025
5.0
Alejandra and Stephen did an awesome job today I would definitely service with them again.
NG
Noah G
Jul 8, 2025
1.0
Goofy manager tried to check me about a previous review I left thinking I wouldn’t have the same energy in person, I definitely did and she was not expecting that. At one point I said something else that clearly rubbed her the wrong way and she threatened to “not move forward with me” aka kick me out. We eventually got my issue taken care of but hopefully she learned not to be messy :)
What products and brands does Verizon Chicago offer?
Verizon Chicago offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the business hours for the Verizon store at 1237 N Milwaukee Ave, Chicago?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does Verizon Chicago offer online ordering and in-store pickup?
Yes, customers can order online and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
What types of services are available at Verizon Chicago?
Services include mobile plans, wireless internet plans, and voice plans suitable for personal or business needs.
Can I schedule an in-store appointment at Verizon Chicago?
Yes, appointments can be scheduled online for a more convenient shopping experience at the store.
What payment methods does Verizon Chicago accept?
The store accepts checks, debit cards, and mobile NFC payments; it does not require cash only.
Is free Wi-Fi available at Verizon Chicago?
Yes, free Wi-Fi is available in the Verizon store.
Which nearby stores can I visit along with Verizon Chicago on N Milwaukee Ave?
You can visit Foot Locker and House of Hoops by Foot Locker, both specializing in shoes and sportswear, close to Verizon Chicago.
Are there nearby dining options to try before or after visiting Verizon Chicago?
Yes, Gorilla Sushi Wicker Park, a Japanese sushi restaurant, and El Mexico Moderno, a Mexican restaurant and bar, are nearby dining options.
What nearby services might be useful when visiting Verizon Chicago?
Nearby services include Sudz Laundromat & Drop Off for laundry, H&R Block for financial services, and the US Post Office for mailing needs.