Business Details
About
Cell Phone StoreElectronics StoreInternet Service ProviderBattery Store
Mobile Generation offers wireless and home solutions from the nation’s leading provider, Verizon Wireless. Our products and services include smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone. We’re the people who keep you connected, take your life mobile and deliver the level of convenience you depend on. Speed. Power. Innovation. The cutting-edge devices you want. The wireless technology and services you need. Technology that powers your life, connects your world.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
597 reviews
5 stars
540
4 stars
18
3 stars7
2 stars3
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Kali, Nick, and Joshua.
Professionalism
Several reviews highlighted the professionalism of the staff, particularly in handling complex issues and providing thorough explanations.
Efficiency
Many customers appreciated the quick and efficient service they received, often noting that their needs were met in a timely manner.
Mixed Experiences
While most feedback was positive, some customers reported issues with unauthorized charges and billing problems, indicating a need for better communication.
Store Environment
The store was described as clean and welcoming, contributing to a positive shopping experience.
- TJTija Jaguar5 days ago5.0Jennifer was very helpful and knowledgeable with the issues I had with my storage. She gave me the best suggestions that would not only help me but help me save money. She was very patient as I came in there with more than one issue and she was able to help me resolve both of them. She guided me step by step on what I needed to do next for both of the problems that she helped me resolve. I am very grateful for her help, knowledge and patience. And for also helping me save time which would have taken me a lot longer to figure everything out. Thank you Verizon and and especially Jennifer.
- DVDestiny VillalejoNov 17, 20255.0I was helped quickly and all my questions were answered.
- RLRob LehnhoffNov 16, 20255.0Great experience at the store. The staff was very helpful and we are very happy with our visit. We were able to upgrade our phones and even get Verizon home internet equipment. Highly recommend this location!
- GMGlenda MonetNov 5, 20255.0Lyola Verizon store are always very helpful, kind, and patient.
- CMCatherine McCloyOct 24, 20251.0Bad experience here and made me want to leave Verizon - they’re nice at the one over in Andersonville on Clark I do think they have a knowledgeable manager here though. I’d ask for her if you’re looking to do anything.
Frequently Asked Questions About Verizon
What services does Verizon at 6355 N Broadway St offer?
Verizon offers smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone.
What are the store hours for Verizon at 6355 N Broadway St?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon at 6355 N Broadway St provide in-store pickup?
Yes, the store offers in-store pickup services.
What payment options are accepted at Verizon on N Broadway St?
Verizon accepts American Express, Android Pay, Apple Pay, cash, contactless payment, Diners Club, Discover, financing, Mastercard, Samsung Pay, and Visa.
Is the Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and seating, but it does not have an accessible restroom.
Does the Verizon store at 6355 N Broadway St offer repair services?
No, this store does not provide service repair.
What are some nearby public transit options to get to Verizon at 6355 N Broadway St?
Customers can use the CTA Bus Stop 1029 and CTA Bus Stop 1744, which are nearby bus stations, for convenient access to the store.
What dining options are available near Verizon on N Broadway St?
Nearby dining options include Porkchop (southern and barbecue restaurant), Meet & Whiskey (bar and pub), Popeyes® Louisiana Kitchen (fast food chicken), Hello Thai (Thai and Japanese restaurant), and NIKO'S GRILL.
Are there any nearby coffee shops customers can visit before or after shopping at Verizon?
Yes, Starbucks and Dunkin' are nearby coffee shops where customers can relax before or after their visit to Verizon.
Where can customers find ATM and banking services near Verizon at 6355 N Broadway St?
Bank of America ATM and Western Union financial services are located nearby for convenient banking and money transfer needs.