Business Details
6355 N Broadway St, Chicago, IL
60660, United States
Certified by Verizon • Feb 22, 2026
(773) 754-8115
Certified by Verizon • Feb 22, 2026
https://themobilegeneration.com/
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreInternet Service ProviderBattery Store
Visit our store for all your latest mobile, 5G home internet, or business needs. Explore the latest in smartphones, accessories, and unmatched customer service. Stay connected with Verizon for reliable coverage and exceptional products tailored to enhance your digital lifestyle. See our store locator for more information about your local store online order pick-up options.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.7
616 reviews
5 stars
558
4 stars
19
3 stars7
2 stars3
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Kali, Nick, and Joshua.
Professionalism
Several reviews highlighted the professionalism and patience of the staff, particularly in handling complex issues and ensuring customer satisfaction.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about unauthorized charges and billing issues, indicating inconsistency in service quality.
Efficiency
Many customers appreciated the quick and efficient service, with several reviews mentioning seamless transitions and prompt assistance.
- WMWillie Matthews2 days ago5.0He was very thorough and took care of everything in a very professional manner.We need more technicians like him
- JAJames A5 days ago5.0In from out of town and had phone issues. Stopped in Friday night 15 min before closing and rep was amazing. No rush to get us out, took time to get things fixed, offered options on a new phone in case we couldn’t fix the issue. We fixed issue and he didn’t pressure me into a purchase! But service was so good we came back Saturday and got a new phone. Great attentive service!
- AEAmanda EmersonFeb 13, 20265.0Eric is the store manager and helped me through a business issue I was experiencing with my phone. He was also able to assist me in adding new business essentials to my account. Wonderful experience.
- AIAconite IllustrationsFeb 3, 20265.0Incredible, friendly, and quick service. Upgraded my phone for the best deal very quickly and painlessly. Definitely worth a stop by!
- JJJeanine4tressJan 28, 20265.0Kane, the manager, was a huge help in helping me resolve some issues with my account. He was incredibly insightful and patient as he helped fix my promotion and fix my bill.
Frequently Asked Questions About Verizon
What services does Verizon at 6355 N Broadway St offer?
Verizon offers smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone.
What are the store hours for Verizon at 6355 N Broadway St?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon at 6355 N Broadway St provide in-store pickup?
Yes, the store offers in-store pickup services.
What payment options are accepted at Verizon on N Broadway St?
Verizon accepts American Express, Android Pay, Apple Pay, cash, contactless payment, Diners Club, Discover, financing, Mastercard, Samsung Pay, and Visa.
Is the Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and seating, but it does not have an accessible restroom.
Does the Verizon store at 6355 N Broadway St offer repair services?
No, this store does not provide service repair.
What are some nearby public transit options to get to Verizon at 6355 N Broadway St?
Customers can use the CTA Bus Stop 1029 and CTA Bus Stop 1744, which are nearby bus stations, for convenient access to the store.
What dining options are available near Verizon on N Broadway St?
Nearby dining options include Porkchop (southern and barbecue restaurant), Meet & Whiskey (bar and pub), Popeyes® Louisiana Kitchen (fast food chicken), Hello Thai (Thai and Japanese restaurant), and NIKO'S GRILL.
Are there any nearby coffee shops customers can visit before or after shopping at Verizon?
Yes, Starbucks and Dunkin' are nearby coffee shops where customers can relax before or after their visit to Verizon.
Where can customers find ATM and banking services near Verizon at 6355 N Broadway St?
Bank of America ATM and Western Union financial services are located nearby for convenient banking and money transfer needs.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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