Verizon

4.7
606 reviews
Verizon

About

Cell Phone StoreElectronics StoreInternet Service ProviderBattery Store
Mobile Generation offers wireless and home solutions from the nation’s leading provider, Verizon Wireless. Our products and services include smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone. We’re the people who keep you connected, take your life mobile and deliver the level of convenience you depend on. Speed. Power. Innovation. The cutting-edge devices you want. The wireless technology and services you need. Technology that powers your life, connects your world.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
6355 N Broadway St, Chicago, IL
60660, United States

Hours

Reviews

4.7
603 reviews
5 stars
544
4 stars
19
3 stars
7
2 stars
3
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being helpful, knowledgeable, and patient during their visits.

Professionalism

Many reviews highlighted the professionalism of the associates, particularly mentioning specific employees like Kali and Nick.

Mixed Experiences

While many customers had positive experiences, some reported issues with unauthorized charges and billing problems.

Efficiency

Several customers noted the quick and efficient service they received, making their visits pleasant.
  • ZD
    Zain Danani
    Dec 31, 2025
    5.0
    Great people and great service!
  • CN
    Calvin Bonds The Bug Ninja
    Dec 24, 2025
    5.0
    Jen was extremely professional, patient and thorough. She’s awesome
  • GL
    gebriel lul
    Dec 19, 2025
    1.0
    They will charge you even after you make full payments for your phone keep on eye
  • GK
    Greg Kaufman
    Dec 11, 2025
    5.0
    Associate explained the process of exchanging my phone and service very well. Made sure my new phone was set up and carried over all my data.
  • TJ
    Tija Jaguar
    Nov 19, 2025
    5.0
    Jennifer was very helpful and knowledgeable with the issues I had with my storage. She gave me the best suggestions that would not only help me but help me save money. She was very patient as I came in there with more than one issue and she was able to help me resolve both of them. She guided me step by step on what I needed to do next for both of the problems that she helped me resolve. I am very grateful for her help, knowledge and patience. And for also helping me save time which would have taken me a lot longer to figure everything out. Thank you Verizon and and especially Jennifer.

Frequently Asked Questions About Verizon

What services does Verizon at 6355 N Broadway St offer?

Verizon offers smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone.

What are the store hours for Verizon at 6355 N Broadway St?

The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.