Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Mobile Generation offers wireless and home solutions from the nation’s leading provider, Verizon Wireless. Our products and services include smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone. We’re the people who keep you connected, take your life mobile and deliver the level of convenience you depend on. Speed. Power. Innovation. The cutting-edge devices you want. The wireless technology and services you need. Technology that powers your life, connects your world.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
1,032 reviews
5 stars
932
4 stars
32
3 stars15
2 stars5
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Rodrigo, Alexius, and Brittany.
Efficiency
Customers frequently noted quick service and efficient problem-solving, often leaving the store satisfied with their new devices and account setups.
Mixed Experiences
While many reviews were positive, some customers reported issues with the store being a third-party location and expressed dissatisfaction with service or billing problems.
Management Improvement
Several reviews indicated that the new management team is significantly better than previous staff, contributing to an overall improved customer experience.
- ZSZach Salazar3 days ago5.0Nikolas was so kind and so helpful! He did a great job putting a screen protector on my new phone and was incredibly friendly!
- SBSamantha Brown6 days ago5.0Luis was super warm and helpful when I upgraded my phone and needed to transfer everything over! Would definitely recommend
- HSHenry StatzDec 20, 20255.0Great experience! Informative and efficient. Thanks Brittany!
- VHvarnetta hollingworthDec 9, 20255.0Luis was fantastic in customer service, he also explained a lot of stuff to me that I was not aware of Thanks luis
- KGKristen GraffDec 2, 20255.0TK and Nick we’re super helpful and helping us set up our new iPhones. There was a systemwide issue with their payment solution, but they were able to come up with a work around staying late past their shift. I appreciate the patience and willingness to help. Thank you you both!
Frequently Asked Questions About Verizon
What products and services does Verizon at 1652 N Milwaukee Ave offer?
Verizon offers smartphones, tablets, mobile hot-spots, accessories, and home services including internet and home phone.
What are the operating hours for Verizon at 1652 N Milwaukee Ave?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon at 1652 N Milwaukee Ave provide in-store pickup services?
Yes, in-store pickup is available at this Verizon location.
Is Verizon at 1652 N Milwaukee Ave wheelchair accessible?
Yes, this location has a wheelchair accessible entrance and seating.
What payment options are accepted at Verizon at 1652 N Milwaukee Ave?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Financing, Mastercard, Samsung Pay, and Visa.
Does Verizon at 1652 N Milwaukee Ave offer repair services?
No, this location does not offer service repair.
Where can customers find convenience stores near Verizon at 1652 N Milwaukee Ave?
Customers can visit the 7-Eleven convenience store located nearby for quick purchases.
Are there bicycle shops near Verizon at 1652 N Milwaukee Ave where customers can get bike repairs?
Yes, Trek Bicycle Chicago Wicker Park is nearby and offers bike repair and maintenance services.
What health and medical facilities are close to Verizon at 1652 N Milwaukee Ave?
Athletico Physical Therapy and PT Solutions of Wicker Park are nearby options for physical and occupational therapy services.
How can customers contact Verizon at 1652 N Milwaukee Ave for inquiries?
Customers can reach out via phone at +1 773-661-6982 or email at contact@themobilegeneration.com.