Business Details
About
Cell Phone StoreElectronics Store
Mobile Generation offers wireless and home solutions from the nation’s leading provider, Verizon Wireless. Our products and services include smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone. We’re the people who keep you connected, take your life mobile and deliver the level of convenience you depend on. Speed. Power. Innovation. The cutting-edge devices you want. The wireless technology and services you need. Technology that powers your life, connects your world.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
445 reviews
5 stars
396
4 stars
11
3 stars2
2 stars3
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, particularly highlighting employees like Vinay, Robert, and Julianna.
Positive Experiences
Numerous reviews reflected great experiences, with customers feeling satisfied and appreciated during their visits.
Sales Pressure
Some customers reported feeling pressured to purchase additional services or products, leading to discomfort during their interactions.
Store Accessibility
Several reviews mentioned issues with store accessibility, including being locked out during business hours and long wait times.
Technical Support
Customers appreciated the staff's ability to assist with technical issues and provide clear explanations regarding products and services.
- ARAllison Reamer4 days ago5.0Robert helped me today with my WiFi and also assisted me a few weeks ago when I needed to switch out my phone. He was super kind, patient, and incredibly helpful both times. Really appreciate his great service!
- TBTess Byas4 days ago5.0So helpful and competent 🤌🏽
- JBJason BashouNov 9, 20255.0So I came in after being with T-Mobile for about 15 years, ready to jump ship, T-Mobile let me down for the last time. I walked in and was greeted by Robert, who was more than helpful to me and my qualms for I was leaving the other ones (updated my phone and it killed my phone, apparently that falls on us). Regardless could not ask for better customer service. Thanks for helping me out dude.
- EVEric VenegasOct 17, 20255.0Luis and Robert were great. After some miscommunication, Luis and Robert worked hard to resolve the issue in a timely manner. They apologized for the inconvenience and ensured we left their store satisfied with our purchase and experience.
- ABAdam BasakOct 13, 20251.0They scammed me. I came in to buy a new phone, but they upgraded my plan and charged me for device protection without my knowledge or consent. It was only later that I discovered it on my bill. Tried to complain when I came back to trade in my old phone, but all they did was try to push more stuff on me I didn't want or need. When I contacted Verizon corporate, they reversed the charges but cautioned me to never go to a third party store again.
Frequently Asked Questions About Verizon
What types of products and services does Verizon at 2482 N Milwaukee Ave offer?
Verizon offers smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone.
What are the store hours for Verizon at 2482 N Milwaukee Ave?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does Verizon at this location offer in-store pickup for orders?
Yes, in-store pickup is available at this Verizon location.
What payment options does Verizon accept at 2482 N Milwaukee Ave?
They accept American Express, Android Pay, Apple Pay, cash, Diners Club, Discover, financing, Mastercard, Samsung Pay, and Visa.
Is Verizon at 2482 N Milwaukee Ave wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and seating.
Can customers use mobile NFC payments at this Verizon store?
Yes, mobile NFC payments are accepted here.
How can I contact Verizon at 2482 N Milwaukee Ave?
You can call them at +1 773-687-9053 or email contact@themobilegeneration.com.
Are there any Mexican restaurants near the Verizon store where I can dine before or after my visit?
Yes, Big Wig Tacos and Cafe Tola are nearby Mexican restaurants offering fast food and cafe options.
What nearby places can provide repair or technology services close to Verizon?
uBreakiFix and ubreakifix Logan Square offer mobile phone and electronics repair services near the Verizon store.
Where can I find parking near Verizon at 2482 N Milwaukee Ave?
SP+ Parking locations nearby provide convenient parking options for visitors to Verizon.