Business Details
About
Cell Phone StoreElectronics StoreVerizon
Mobile Generation offers wireless and home solutions from the nation’s leading provider, Verizon Wireless. Our products and services include smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone. We’re the people who keep you connected, take your life mobile and deliver the level of convenience you depend on. Speed. Power. Innovation. The cutting-edge devices you want. The wireless technology and services you need. Technology that powers your life, connects your world.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
460 reviews
5 stars
411
4 stars
11
3 stars2
2 stars3
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness and knowledge of staff members, particularly Robert, Vinay, and Julianna, who provided excellent support during phone upgrades and plan changes.
Efficiency
Many reviews highlighted the fast and efficient service provided by the staff, making the process of upgrading or switching plans quick and easy.
Mixed Experiences
While most feedback was positive, some customers reported issues with upselling tactics and miscommunication regarding charges and services, leading to dissatisfaction.
Store Environment
The store was noted for its welcoming atmosphere, with several customers expressing appreciation for the friendly and patient demeanor of the employees.
- ATAriel Tzoumas1 day ago5.0Went in to upgrade my phone. Robert was very helpful and patient!
- LBLauren Bailey2 days ago5.0Vinay is the best! Super kind and patient. Went above and beyond for me and my family answering all our questions. Troubleshooting everything. We got 4 new phones! 10/10!
- NNNakeja6 days ago5.0new customer and Vinay was awesome!
- ADAmy DohertyJan 2, 20265.0Great early upgrade experience with Robert. Thank you!
- KHKiersten HoffmanDec 20, 20255.0Great Verizon location. Robert helped me set up my new phone, and was great in helping explain my options. When I wanted to switch plans the next day, he was able to quickly help and make sure I had everything I needed and keeping me informed on what to do if I needed help in the future. Thanks Robert!!
Frequently Asked Questions About Verizon
What types of products and services does Verizon at 2482 N Milwaukee Ave offer?
Verizon offers smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone.
What are the store hours for Verizon at 2482 N Milwaukee Ave?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does Verizon at this location offer in-store pickup for orders?
Yes, in-store pickup is available at this Verizon location.
What payment options does Verizon accept at 2482 N Milwaukee Ave?
They accept American Express, Android Pay, Apple Pay, cash, Diners Club, Discover, financing, Mastercard, Samsung Pay, and Visa.
Is Verizon at 2482 N Milwaukee Ave wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and seating.
Can customers use mobile NFC payments at this Verizon store?
Yes, mobile NFC payments are accepted here.
How can I contact Verizon at 2482 N Milwaukee Ave?
You can call them at +1 773-687-9053 or email contact@themobilegeneration.com.
Are there any Mexican restaurants near the Verizon store where I can dine before or after my visit?
Yes, Big Wig Tacos and Cafe Tola are nearby Mexican restaurants offering fast food and cafe options.
What nearby places can provide repair or technology services close to Verizon?
uBreakiFix and ubreakifix Logan Square offer mobile phone and electronics repair services near the Verizon store.
Where can I find parking near Verizon at 2482 N Milwaukee Ave?
SP+ Parking locations nearby provide convenient parking options for visitors to Verizon.