Business Details
6340 N Northwest Hwy, Chicago, IL
60631, United States
Certified by Verizon • Feb 22, 2026
(773) 930-3011
Certified by Verizon • Feb 22, 2026
https://stores.cellularsales.com/us/il/chicago/6340-n-northwest-hwy
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Chicago’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Chicago connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.7
454 reviews
5 stars
407
4 stars
13
3 stars5
2 stars0
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, professionalism, and willingness to go above and beyond to assist.
Staff Knowledge
Several reviews highlighted the staff's knowledge and ability to explain options clearly, contributing to a positive experience.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences with specific employees, indicating inconsistency in service quality.
Problem Resolution
Customers appreciated staff members who took the time to resolve issues thoroughly, although some expressed frustration with unresolved problems.
Store Environment
The store was generally described as welcoming, but there were complaints about long wait times and lack of acknowledgment from staff during busy periods.
- MNMalika NurkhalievaFeb 18, 20265.0If you're having trouble with your connection or just need a new phone, feel free to contact Gammal Diaz. He's always eager to help, and you don't even have to come into the office👍🏻
- MJM JJan 30, 20265.0Erick was great, wonderful customer service. Knowledgeable. Only complaint is $80 for a PHONE CASE! do better Verizon.
- RHRiley HeneghanJan 10, 20265.0Gammal Diaz was very helpful when switching over to Verizon made the process super seamless and quick!!
- PDPatrick DowneyDec 30, 20255.0Eric at this location was so helpful to me and my mom. Super nice and friendly. Highly recommend him to help anyone with phones. Thank you Eric for your kindness and customer service.
- LCLa Luz CongaDec 5, 20255.0I had an incredible experience at the Verizon store. Amanda Rodriguez and customer representative Eric Castro provided exceptional service. Their professionalism, knowledge, and sincere politeness made the entire visit smooth and help me stress-free. They took the time to answer all my questions, explain every option clearly, and ensure I left completely satisfied. Outstanding customer service from Amanda and Eric — highly recommended!
Frequently Asked Questions About Verizon
What products and brands does Verizon at 6340 N Northwest Hwy offer?
Verizon offers smartphones and devices from brands like Apple, Samsung, Motorola, Google, LG, HTC, and Asus, along with Verizon Wireless products and accessories.
What services are available at the Verizon store in Edison Park?
Services include Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspot, and Verizon Wireless services.
What are the store hours for Verizon at 6340 N Northwest Hwy?
The store is open Monday to Saturday from 9:00 AM to 9:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Can I pick up my online order at the Verizon store or get curbside pickup?
Yes, the Verizon store offers both in-store pickup and curbside pickup services.
How can I contact the Verizon store at 6340 N Northwest Hwy?
You can call them at +1 773-930-3011 or email CustomerService@cellularsales.com.
Do I need an appointment to visit the Verizon store?
No appointment is required to visit the Verizon store; walk-ins are welcome.
What payment methods are accepted at the Verizon store?
The store accepts American Express, Discover, Mastercard, and Visa.
Which nearby places can help me find the Verizon store at 6340 N Northwest Hwy?
You can locate the Verizon store near the Starbucks coffee shop and the Cellular Sales electronics store, making it easy to find while visiting these popular spots.
What nearby services can I access after visiting Verizon at 6340 N Northwest Hwy?
Nearby you can find real estate agents like Century 21 and The Dahik Group if you're interested in property services following your Verizon visit.
Where can I grab a coffee near the Verizon store in Edison Park?
Starbucks is conveniently located nearby if you want to enjoy a coffee before or after your visit to Verizon.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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