Verizon

4.7
450 reviews
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Business Details

6340 N Northwest Hwy, Chicago, IL
60631, United States
(773) 930-3011
https://stores.cellularsales.com/us/il/chicago/6340-n-northwest-hwy
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About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Chicago’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
6340 N Northwest Hwy, Chicago, IL
60631, United States

Hours

Reviews

4.7
447 reviews
5 stars
401
4 stars
13
3 stars
5
2 stars
0
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

The majority of customers praised the staff for their helpfulness, professionalism, and willingness to go above and beyond to assist.

Staff Knowledge

Many reviews highlighted the staff's knowledge and ability to explain options clearly, contributing to a positive customer experience.

Mixed Experiences

While most feedback was positive, there were some reports of poor service from individual employees, leading to frustrating experiences for a few customers.

Store Environment

Customers appreciated the welcoming atmosphere and the readiness of staff to assist, although some noted issues with wait times and staff availability.
  • RH
    Riley Heneghan
    2 days ago
    5.0
    Gammal Diaz was very helpful when switching over to Verizon made the process super seamless and quick!!
  • PD
    Patrick Downey
    Dec 30, 2025
    5.0
    Eric at this location was so helpful to me and my mom. Super nice and friendly. Highly recommend him to help anyone with phones. Thank you Eric for your kindness and customer service.
  • RK
    Richard Kaszczewski
    Dec 6, 2025
    5.0
    Edyta was amazing, very experinced, helpful, professional service!!! Edyta jest batdzo mila, pomicna, zna sie na rzeczy!!! Polecam 100%
  • LC
    La Luz Conga
    Dec 5, 2025
    5.0
    I had an incredible experience at the Verizon store. Amanda Rodriguez and customer representative Eric Castro provided exceptional service. Their professionalism, knowledge, and sincere politeness made the entire visit smooth and help me stress-free. They took the time to answer all my questions, explain every option clearly, and ensure I left completely satisfied. Outstanding customer service from Amanda and Eric — highly recommended!
  • YT
    Yadira Del Toro
    Dec 5, 2025
    5.0
    Erick Castro is an amazingly talented sales person. He went above and beyond, He stayed til 1am!!!!! He helped withall of 5 lines tablet transferring data! This is a great place to get any devise and products! Very respectful, professional. Giving it 10 out of 10!!!!
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Frequently Asked Questions About Verizon

What products and brands does Verizon at 6340 N Northwest Hwy offer?

Verizon offers smartphones and devices from brands like Apple, Samsung, Motorola, Google, LG, HTC, and Asus, along with Verizon Wireless products and accessories.

What services are available at the Verizon store in Edison Park?

Services include Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspot, and Verizon Wireless services.