Verizon

3.8
126 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Chicago for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
4000 N Cicero Ave, Chicago, IL
60641, United States

Hours

Reviews

3.8
101 reviews
5 stars
64
4 stars
5
3 stars
5
2 stars
2
1 star
25
  • PP
    Peter
    Dec 31, 2025
    1.0
    DO NOT GO HERE. They come in all nice and smiles but they will say anything to get a sale. A sales rep told me I had a promo that would upgrade my phone without having to trade it in. Found out they had to add a new line to my account and I still have to trade in my phone. Straight up liars.
  • AG
    Ana Gomez
    Dec 27, 2025
    1.0
    Terrible customer service, staff doesn't care about having people waiting for an entire hour in a line, little to no interest in helping customers. Save yourselves some time and don't come to this store.
  • ML
    Mitch Losell
    Dec 13, 2025
    5.0
    Had an awful experience at a nearby Verizon, this location made it simple. Thanks!
  • KS
    Kimberley Schlechter
    Nov 23, 2025
    5.0
    Very helpful people here. Makes what used to be a horrendous in-person experience almost pleasurable.
  • KO
    Keniel Odoms
    Oct 30, 2025
    5.0
    This had to be the best service and interactions in all my years of being a customer of Verizon. The staff was excellent, knowledgeable, beyond helpful, quick and all with good personalities. I was in and out, upgrading my phone and adding a second line in under 50 mins and I know this because I went on my lunch break. No BS. Shout out to Lewis and Day specifically. They are excellent!!

Frequently Asked Questions About Verizon

Is customer parking available?

Yes. Verizon customer parking available at rear of building, off N Cicero Ave.

What are the store hours for the Verizon Chicago location?

The Verizon store in Chicago is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.