Visit our store at Chicago for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Worst customer service. They couldn’t even help with a small request. The guys who work there were unprofessional and not helpful at all.
JT
James T
Jan 22, 2026
1.0
Customer support sent me to this location due to an issue with a brand new device. Upon arrival when I went to check in a few minutes before my appt their check in system said my appr expired. There was nobody to assist me except a security guard. Verizon just lost a customer.
XX
XportsEc X
Jan 12, 2026
1.0
DON'T CAME THIS STORE!!!!!....
PP
Peter
Dec 31, 2025
1.0
DO NOT GO HERE. They come in all nice and smiles but they will say anything to get a sale. A sales rep told me I had a promo that would upgrade my phone without having to trade it in. Found out they had to add a new line to my account and I still have to trade in my phone. Straight up liars.
AG
Ana Gomez
Dec 27, 2025
1.0
Terrible customer service, staff doesn't care about having people waiting for an entire hour in a line, little to no interest in helping customers. Save yourselves some time and don't come to this store.
Yes. Verizon customer parking available at rear of building, off N Cicero Ave.
What are the store hours for the Verizon Chicago location?
The Verizon store in Chicago is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Where is the Verizon store located in Chicago?
The Verizon store is located at 4000 N Cicero Ave, Chicago, IL 60641.
Which brands of smartphones are available at this Verizon store?
This Verizon store offers latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What payment methods does the Verizon store accept?
The Verizon store accepts payments via check, debit card, and mobile NFC payments. They do not require cash-only payments.
Does the Verizon store provide customer parking?
Yes, customer parking is available at the rear of the building, off N Cicero Ave.
What delivery and pickup options does Verizon offer?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
Can I schedule an in-store appointment at Verizon Chicago?
Yes, you can schedule an in-store appointment online through their website or via the My Verizon app.
What nearby mobile phone stores can I find around Verizon Chicago?
Nearby mobile phone stores include Sprint Store By MSM Connect, Cricket Wireless, and T-Mobile, all offering additional options for devices and plans.
Are there nearby places for refreshments or meals near Verizon Chicago?
Yes, you can visit nearby spots like Sweet Dragon Boba Tea for bubble tea and smoothies, or City News Cafe for coffee and books before or after your visit.
What parks or outdoor spaces are near the Verizon store in Chicago?
The Irving Park/Cicero/Milwaukee park is nearby, offering a place to relax or enjoy outdoor activities around your Verizon visit.
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