Business Details
About
Cell Phone Store
Mobile Generation offers wireless and home solutions from the nation’s leading provider, Verizon Wireless. Our products and services include smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone. We’re the people who keep you connected, take your life mobile and deliver the level of convenience you depend on. Speed. Power. Innovation. The cutting-edge devices you want. The wireless technology and services you need. Technology that powers your life, connects your world.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
1,233 reviews
5 stars
1,158
4 stars
40
3 stars13
2 stars7
1 star15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and patient, with specific mentions of employees like Carlos, Eric, and Robert.
Efficiency
Many reviews highlighted the quick and efficient service provided, with several customers noting they were in and out of the store in a short amount of time.
Complex Issue Resolution
Staff demonstrated patience and expertise in resolving complex issues, with multiple customers expressing appreciation for the thorough assistance they received.
Knowledgeable Staff
Customers frequently commented on the staff's extensive knowledge about products and services, which contributed to a positive experience.
Positive Atmosphere
The store was described as welcoming and friendly, with many customers feeling comfortable and appreciated during their visits.
- DODaniel Ostman4 days ago5.0Had one of the easiest experiences of ever swapping out a phone. Eric (orange hair) had great patience with me and my questions. Didn’t feel rushed or pressured into buying any certain brand! Thank you, again!
- BBBeverly Bahm5 days ago5.0Thanks, Eric. I appreciate your help swapping out the screen saver for my new iPhone 17. The 1st one I bought was damaged within 3 weeks of purchase. I understand that a replacement would have been $40 brand new. I paid $10.
- LMLuke MorganNov 10, 20255.0I have been coming into this location now for Almost 3 years now every single person here has been extremely helpful, but today was an extremely great day when Eric stepped in and helped me figuring out what I needed
- DWDouglas WeidnerNov 6, 20255.0Jocelyn was great. Answered all my questions, Ran through various options and plans, she was very thorough and breaking down what the bill would be. I’ve Purchased at least two if not, three phones from this location and it has always been easy.
- GCGarris CovingtonNov 1, 20255.0Jocelyn was amazing. She was very friendly and was able to help me fix my phone in 5 minutes. Definitely had a great experience working with her.
Frequently Asked Questions About Verizon
What products and services does Verizon at 3701 N. Halsted Street offer?
Verizon provides smartphones, tablets, mobile hot-spots, accessories, and home services including internet and home phone solutions from Verizon Wireless.
What are the store hours of Verizon at 3701 N. Halsted Street?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 5:00 PM.
Does Verizon offer in-store pickup for online orders?
Yes, Verizon supports in-store pickup for customers who order products online.
What payment methods are accepted at this Verizon store?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Diners Club, Discover, Financing, MasterCard, Samsung Pay, and Visa.
Is the Verizon store at 3701 N. Halsted Street wheelchair accessible?
Yes, the store has wheelchair accessible entrance, parking, and seating.
Does Verizon provide any repair services in this location?
No, this Verizon location does not offer service repair.
What nearby public transportation options can help me reach Verizon at 3701 N. Halsted Street?
You can use CTA Bus Stop 5757 which is located nearby to conveniently reach the Verizon store.
Are there dining options near the Verizon store at 3701 N. Halsted Street?
Yes, nearby dining options include Panino's Pizza, Thailand Cafe, Kit Kat Lounge, and Cell Block Chicago, which you might visit before or after your store visit.
What fitness or wellness places are located near the Verizon store?
Morning Bird Studio gym and Glamour Nail Spa For You nail salon are nearby for fitness and beauty services.
Are there any financial services near Verizon at 3701 N. Halsted Street?
Yes, nearby financial services include Chase Bank and Bitcoin ATMs such as Coinhub and LibertyX.