Business Details
About
Cell Phone Store
Mobile Generation offers wireless and home solutions from the nation’s leading provider, Verizon Wireless. Our products and services include smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone. We’re the people who keep you connected, take your life mobile and deliver the level of convenience you depend on. Speed. Power. Innovation. The cutting-edge devices you want. The wireless technology and services you need. Technology that powers your life, connects your world.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
1,244 reviews
5 stars
1,167
4 stars
40
3 stars13
2 stars7
1 star17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Carlos, Eric, and Jocelyn.
Efficiency
Many reviews highlighted the quick and efficient service provided, with several customers noting they were in and out in a short amount of time.
Problem Resolution
Several customers appreciated the staff's patience and ability to resolve complex issues, often going above and beyond to assist.
Mixed Experiences
While many reviews were positive, some customers reported issues with billing and service agreements, indicating a need for clearer communication.
- JVJaime Velez5 days ago5.0Verizon , had a great experience upgrading my phone , personable and very attentive support staff
- GOGift OjeiwaJan 2, 20265.0Great customer service
- JBjohn BDec 30, 20255.0Had issues with not getting iMessage and even the Apple Store couldn’t fix. This version store and Eric especially were life savers!
- SCSilvia ChavezDec 16, 20255.0I came in with lots of questions on my account and wanting to upgrade my phone if I was eligible. The gentleman answered all my questions to better understand my plan and helped me upgrade my phone. Highly recommend going to this location!
- MPMatthew PillersNov 25, 20251.0Yeah I took down a review after being gaslighted on who was at fault for losing my perks and unlimited plan. Long story shot I know that one crap review isn’t gonna change much, but thanks to this store and the overseas call center I’m paying my watch off and gonna just switch to T-Mobile. Luckily for this store the store number wasn’t listed to give The Livingston Group when they asked why I cancelled the DC scheduled meeting. And yes I understand this is a full Karen move, but I can be as petty as these employees are shifty.
Frequently Asked Questions About Verizon
What products and services does Verizon at 3701 N. Halsted Street offer?
Verizon provides smartphones, tablets, mobile hot-spots, accessories, and home services including internet and home phone solutions from Verizon Wireless.
What are the store hours of Verizon at 3701 N. Halsted Street?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 5:00 PM.
Does Verizon offer in-store pickup for online orders?
Yes, Verizon supports in-store pickup for customers who order products online.
What payment methods are accepted at this Verizon store?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Diners Club, Discover, Financing, MasterCard, Samsung Pay, and Visa.
Is the Verizon store at 3701 N. Halsted Street wheelchair accessible?
Yes, the store has wheelchair accessible entrance, parking, and seating.
Does Verizon provide any repair services in this location?
No, this Verizon location does not offer service repair.
What nearby public transportation options can help me reach Verizon at 3701 N. Halsted Street?
You can use CTA Bus Stop 5757 which is located nearby to conveniently reach the Verizon store.
Are there dining options near the Verizon store at 3701 N. Halsted Street?
Yes, nearby dining options include Panino's Pizza, Thailand Cafe, Kit Kat Lounge, and Cell Block Chicago, which you might visit before or after your store visit.
What fitness or wellness places are located near the Verizon store?
Morning Bird Studio gym and Glamour Nail Spa For You nail salon are nearby for fitness and beauty services.
Are there any financial services near Verizon at 3701 N. Halsted Street?
Yes, nearby financial services include Chase Bank and Bitcoin ATMs such as Coinhub and LibertyX.