Business Details
120 W 87th St, Chicago, IL
60620, United States
Certified by Verizon • Feb 22, 2026
(773) 819-9042
Certified by Verizon • Feb 22, 2026
https://themobilegeneration.com/
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone Store
Visit our store for all your latest mobile, 5G home internet, or business needs. Explore the latest in smartphones, accessories, and unmatched customer service. Stay connected with Verizon for reliable coverage and exceptional products tailored to enhance your digital lifestyle. See our store locator for more information about your local store online order pick-up options.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.9
1,138 reviews
5 stars
1,046
4 stars
66
3 stars12
2 stars1
1 star13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with particular mentions of George, Russell, and Ashley for their exceptional service.
Professionalism
Many reviews highlighted the professionalism of the staff, noting their patience and thoroughness in addressing customer needs.
Mixed Experiences
While most feedback was positive, there was a significant complaint regarding one employee's poor service, indicating inconsistency in customer experiences.
Store Environment
Customers felt welcomed and comfortable in the store, contributing to a positive shopping experience.
- NGNeve Gonzalez2 days ago5.0Russell was very polite and easy to work with. Was out in a time efficient manner
- NWNayNay Williams6 days ago5.0Best representative Arraqueeb hands down! Patient and got things done quickly!
- DCDarice ClarkFeb 13, 20265.0Great customer service
- YHYvette HopkinsbeyJan 31, 20265.0Ashley was very thoughtful and very helpful. She worked with me till I was completely satisfied
- VCVicki CarterDec 26, 20255.0Excellent service from Ashley on 87th and Dan Ryan Verizon
Frequently Asked Questions About Verizon
What types of products and services does Verizon at 120 W 87th St offer?
Verizon offers smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone from Verizon Wireless.
What are the store hours for Verizon at 120 W 87th St in Chicago?
Verizon is open Monday through Saturday from 11:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon at this location offer in-store pickup services?
Yes, in-store pickup is available at this Verizon location.
Is the Verizon store at 120 W 87th St accessible for people using wheelchairs?
Yes, the store has wheelchair-accessible entrance, parking, and seating.
What payment methods are accepted at Verizon on 120 W 87th St?
They accept American Express, Android Pay, Apple Pay, cash, Diners Club, Discover, financing, Mastercard, Samsung Pay, and Visa.
Does Verizon at 120 W 87th St provide same-day delivery services?
No, same-day delivery is not available at this location.
Are there any nearby restaurants where customers can eat before or after visiting Verizon?
Yes, nearby options include Caribbean Jerk Palace, Reggio's Pizza, Wingstop, Subway, Grand Chinese Kitchen, Firehouse Steak and Lemonade, Harold's Chicken on 87th, Hot Chi Chicken and Cones, and Dock's seafood restaurant.
What nearby shopping options are available close to Verizon at 120 W 87th St?
Nearby shopping includes Hustle Corner, Foot Locker, Kids Foot Locker, DTLR, GameStop, and Five Below.
Are there nearby transit or service providers that can help customers visiting Verizon?
Yes, nearby telecommunications and mobile phone providers include Cricket Wireless and T-Mobile. Nearby financial service providers include H&R Block and Freeway Insurance.
Does Verizon at this location offer free Wi-Fi for customers?
Yes, free Wi-Fi is available for customers at this Verizon store.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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