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Verizon
Brand Certified

Verizon

4.7
(1305 reviews)

Business Details

3019 N Clark St, Chicago, IL
60657, United States
(773) 697-8363
https://themobilegeneration.com/

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Visit our store for all your latest mobile, 5G home internet, or business needs. Explore the latest in smartphones, accessories, and unmatched customer service. Stay connected with Verizon for reliable coverage and exceptional products tailored to enhance your digital lifestyle. See our store locator for more information about your local store online order pick-up options.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
3019 N Clark St, Chicago, IL
60657, United States

Hours

Reviews

4.7
1,305 reviews
5 stars
1,160
4 stars
37
3 stars
13
2 stars
12
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Naomi and Dominique, for their helpfulness, efficiency, and friendliness.

Sales Practices

Several reviews expressed concerns about hidden fees and aggressive sales tactics, leading to dissatisfaction with the overall pricing and billing transparency.

Store Experience

Customers appreciated the quick service and pleasant atmosphere, although some reported long wait times during busy hours.

Technical Assistance

Staff were noted for their ability to resolve technical issues quickly, although there were instances of miscommunication regarding service setups.
  • BH
    Brenna Hazen
    5 days ago
    5.0
    Naomi was absolutely fantastic. Cannot thank her enough for how helpful, efficient, and personable she was!
  • TR
    Therese Regalado
    Feb 18, 2026
    5.0
    Naomi was absolutely incredible and her manager Mike were so great!!! This can usually be brutal experience but they made it tolerable.
  • SM
    Sofia Meraz
    Feb 16, 2026
    5.0
    Had a great experience at this Verizon location. Naomi went above and beyond to make the phone number transfer an easy process.
  • TP
    Tammy Pleshek
    Feb 13, 2026
    5.0
    Received exceptional service from store manager David in helping me choose and set up a new phone, as well as providing info on internet options!
  • SR
    Saint Tony Red (Tony Red)
    Feb 12, 2026
    5.0
    Great experience here. Only expected to get my charging port fixed left with new phone and a smile. Eugene was a professional!💪💪

Frequently Asked Questions About Verizon

What types of products and services does Verizon at 3019 N Clark St offer?

Verizon offers smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone, provided by Verizon Wireless.

What are the store hours for Verizon at 3019 N Clark St in Chicago?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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