Business Details
About
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At VCA Lake Shore Animal Hospital, we look forward to welcoming you, your dog, cat and other pets. Our staff believes that the better we get to know your pets, the better we can provide them the best possible health care. When you come in, you'll see why our veterinarians are praised for their kind, thorough care. We'll give you and your pet all the time you need, and never rush through an exam. We'll carefully track the course of your pet's care, which is so important to their long-term health.
Our veterinarians, veterinary technicians and other pet-friendly personnel are trained to the highest standards, with knowledge of the latest veterinary medicines and procedures. All our pet patients get the best in prevention and healing methods.
Location
VCA Lake Shore Animal Hospital
960 West Chicago Avenue, Chicago, IL
60642, United States
Hours
Reviews
3.8
217 reviews
5 stars
132
4 stars
21
3 stars
8
2 stars
10
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising the staff's kindness and helpfulness, while others report poor communication and unresponsiveness.
Veterinary Care
While some customers commend the quality of care provided by specific veterinarians, others express concerns about misdiagnoses and unnecessary procedures.
Pricing Concerns
Many reviews highlight dissatisfaction with high prices for services and medications, with some customers feeling that the clinic prioritizes profit over pet care.
Appointment Issues
Several customers reported difficulties in scheduling appointments, long wait times, and issues with appointment confirmations.
Facility Conditions
Reviews mention cleanliness and a welcoming environment, but some customers noted unpleasant odors and disorganization during visits.
- SSShabbirNov 6, 20255.0VCA went above and beyond and did the seemingly impossible. With two days to go before an international flight our cats were missing EU health certificates which are required for EU layovers even if the final destination is not in the EU. Dr Ali and Veronica rushed to submit the forms to the USDA and got them approved on time and the forms returned stamped. Sam was also a huge help in getting us the support on time. VCA saved us thousands of dollars and we could not be more grateful. Trust this place to help you!
- SWShambrekia WiseOct 23, 20255.0Loved our time there and they were so kind to my boy.
- JJJay JohnsonOct 17, 20251.0I am an established customer with my dog. I was assured that I could come back without doing all the extra steps. For example, in my current instance dog needs flea medicine. Now all of a sudden-he has to come get blood work before. Just looking for a money grab it sounds like. Horrible horrible.
- MRMrs. RuelOct 9, 20255.0Every time my sensitive French bulldog has an issue and I call around and get an appointment for my pet, I find the care and cost not as exceptional to VCA Lakeshore. So from now on the answer is clear. They will be my primary vet and here’s why. I can always get an appointment in a reasonable time frame. Their staff has always been accommodating. Price point has never been insanely outrageous. But most importantly the care we receive has always resolved my pets issue. I can’t say enough about my veterinarian. Thank you!
- ETEsme TrontzSep 12, 20252.0Most of the time I was pretty happy with the services we received here, but I will not be returning. About a month ago I brought my cat in for testing because he was having poop issues. We got a test and it came back negative. He was still having problems so a few weeks later I took him to Bond Vet on Damen and got another test. He came back positive for tapeworm. I looked back at the test from VCA and noticed they literally only tested for parasites while Bond tested for about 8 different things- parasites, several types of worms, etc. I think my cat had worms for a month! It might be partially on me because I might have just asked about parasites, and probably should have looked at the test more closely, but tapeworm is such a common ailment for cats I’m really shocked they didn’t just test for it.
Frequently Asked Questions About VCA Lake Shore Animal Hospital
What types of pets does VCA Lake Shore Animal Hospital provide care for?
VCA Lake Shore Animal Hospital welcomes dogs, cats, and other pets, providing them with personalized health care.
What are the operating hours of VCA Lake Shore Animal Hospital?
The hospital is open Monday to Wednesday from 8:00 AM to 7:00 PM, Thursday from 10:00 AM to 6:00 PM, Friday from 7:00 AM to 6:00 PM, and Saturday from 8:00 AM to 3:00 PM. It is closed on Sundays.
What types of veterinary services does VCA Lake Shore Animal Hospital offer?
Services include advanced care, allergy relief, diabetes treatment, diagnostics, general care, parasite control, pet wellness exams, spay & neuter, vaccinations, and more.
Does VCA Lake Shore Animal Hospital offer any promotions for new clients?
Yes, new clients can access a Free First Exam coupon by visiting their website.
What is the address and contact number for VCA Lake Shore Animal Hospital?
The hospital is located at 960 West Chicago Avenue, Chicago, IL 60642. You can call them at +1 312-738-3322 for local inquiries or +1 312-967-7817 as the main phone.
Where can I find VCA Lake Shore Animal Hospital online?
You can visit their website at https://vcahospitals.com/lake-shore or their Facebook page at https://www.facebook.com/152677824916358.
Which nearby public places can help me locate VCA Lake Shore Animal Hospital?
Nearby locations such as the Chicago Academy for the Arts and the Metro Valet parking can help you navigate and find the Animal Hospital in the West Chicago Avenue area.
Are there nearby dining options when I visit VCA Lake Shore Animal Hospital?
Yes, nearby you can find Gangnam Taco for Asian fusion cuisine and Aglaia Coffee and Tea Co. if you want a cafe experience before or after your visit.
What pet-related services can I find near VCA Lake Shore Animal Hospital?
Besides the hospital itself, nearby pet-related shops include Booster Box, which offers sporting goods and bicycle supplies, helpful for active pet owners.
How can I get to VCA Lake Shore Animal Hospital using public transport or parking options nearby?
You can use nearby parking services like Metropolis or Metropolitan Valet to park easily while visiting the hospital, facilitating a convenient visit with your pet.