VCA Chicago North Animal Hospital

4.2
234 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinarian Emergency ServicesPet GroomingPet Boarding & Kennels
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Chicago North Animal Hospital
3631 N Elston Ave, Chicago, IL
60618, United States

Hours

Reviews

4.2
234 reviews
5 stars
163
4 stars
24
3 stars
11
2 stars
12
1 star
24

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the staff for their kindness, professionalism, and genuine care for pets.

Affordability Issues

Several reviews highlighted concerns about rising prices and affordability, with some customers feeling priced out of services.

Communication Problems

Some customers reported issues with communication, particularly regarding appointment scheduling and staff responses to inquiries.

Mixed Experiences

While many had positive experiences, there were notable complaints about specific visits and the quality of care received.

Cleanliness and Environment

The facility was frequently described as clean and welcoming, contributing to a positive overall experience.
  • AJ
    Alyssa Jones
    Oct 15, 2025
    5.0
    VCA Chicago North has always been so wonderful with our senior dog Kensley. We’ve been coming here for the last 4 years and are on the CareClub plan and everything has been very affordable in comparison to other vets. Kensley has had all of her routine checkups, vaccines and dentals here with great care from all of the staff. As a nearly 15 year old dog with chronic issues she has higher support needs & the front desk staff is wonderful and so helpful, especially Margie & Yaneli, as well as all the techs, assistants and Doctors. We LOVE Dr. Egan & also Dr. Hunt! Everyone here goes above and beyond for miss Kensley and we couldn’t be more appreciative. We’ve never had a vet that made it more easy to communicate and receive care than VCA Chicago North Animal Hospital. Thank you everyone, for taking such good care of our girl!
  • PR
    Pamela Richards
    Oct 4, 2025
    5.0
    Very professional and friendly. Clean establishment.
  • KK
    Kendall Kaminsky
    Jul 24, 2025
    1.0
    This vet practice recently changed their policies regarding sick visits. They used to hold several appointment slots a day for sick pets, but they no longer do. If you choose this practice for your pet, you will likely need to take your pet to an emergency vet at some point. In my opinion, this is clearly financially motivated, and I will be seeking out a different vet for my cat.
  • LL
    loganbrau
    Jan 20, 2018
    5.0
    Great vet experience for our puppy. Dr. Abens was really wonderful! She took the time to ensure Wilson's checkup and first nail trim were positive experiences. Thoughtful and terrific, thanks!

Frequently Asked Questions About VCA Chicago North Animal Hospital

What are the operating hours of VCA Chicago North Animal Hospital?

VCA Chicago North Animal Hospital is open Monday through Thursday from 8:00 AM to 7:00 PM, Friday 8:00 AM to 5:00 PM, Saturday 8:00 AM to 2:00 PM, and closed on Sunday.

What types of veterinary services does VCA Chicago North Animal Hospital offer?

The animal hospital offers services including advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition, disease treatment, flea and tick control, general care, heartworm disease treatment, internal medicine, medications, parasite control, wellness exams, physical exams, preventive and primary care, puppy and kitten wellness, senior pet wellness, spay and neuter, vaccines, and weight loss programs.