Many customers praised the staff for their kindness, professionalism, and genuine care for pets.
Affordability Issues
Several reviews highlighted concerns about rising prices and affordability, with some customers feeling priced out of services.
Communication Problems
Some customers reported issues with communication, particularly regarding appointment scheduling and staff responses to inquiries.
Mixed Experiences
While many had positive experiences, there were notable complaints about specific visits and the quality of care received.
Cleanliness and Environment
The facility was frequently described as clean and welcoming, contributing to a positive overall experience.
AJ
Alyssa Jones
Oct 15, 2025
5.0
VCA Chicago North has always been so wonderful with our senior dog Kensley. We’ve been coming here for the last 4 years and are on the CareClub plan and everything has been very affordable in comparison to other vets. Kensley has had all of her routine checkups, vaccines and dentals here with great care from all of the staff. As a nearly 15 year old dog with chronic issues she has higher support needs & the front desk staff is wonderful and so helpful, especially Margie & Yaneli, as well as all the techs, assistants and Doctors. We LOVE Dr. Egan & also Dr. Hunt! Everyone here goes above and beyond for miss Kensley and we couldn’t be more appreciative. We’ve never had a vet that made it more easy to communicate and receive care than VCA Chicago North Animal Hospital. Thank you everyone, for taking such good care of our girl!
PR
Pamela Richards
Oct 4, 2025
5.0
Very professional and friendly. Clean establishment.
KK
Kendall Kaminsky
Jul 24, 2025
1.0
This vet practice recently changed their policies regarding sick visits. They used to hold several appointment slots a day for sick pets, but they no longer do. If you choose this practice for your pet, you will likely need to take your pet to an emergency vet at some point. In my opinion, this is clearly financially motivated, and I will be seeking out a different vet for my cat.
LL
loganbrau
Jan 20, 2018
5.0
Great vet experience for our puppy. Dr. Abens was really wonderful! She took the time to ensure Wilson's checkup and first nail trim were positive experiences. Thoughtful and terrific, thanks!
Frequently Asked Questions About VCA Chicago North Animal Hospital
What are the operating hours of VCA Chicago North Animal Hospital?
VCA Chicago North Animal Hospital is open Monday through Thursday from 8:00 AM to 7:00 PM, Friday 8:00 AM to 5:00 PM, Saturday 8:00 AM to 2:00 PM, and closed on Sunday.
What types of veterinary services does VCA Chicago North Animal Hospital offer?
The animal hospital offers services including advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition, disease treatment, flea and tick control, general care, heartworm disease treatment, internal medicine, medications, parasite control, wellness exams, physical exams, preventive and primary care, puppy and kitten wellness, senior pet wellness, spay and neuter, vaccines, and weight loss programs.
Where is VCA Chicago North Animal Hospital located?
The hospital is located at 3631 N Elston Ave, Chicago, IL 60618, USA.
Does VCA Chicago North Animal Hospital offer any special promotions for new patients?
Yes, new patients can access a Free First Exam coupon by visiting the hospital's website.
How can I contact VCA Chicago North Animal Hospital?
You can reach the hospital by calling their local phone number at +1 773-267-1111 or their main phone at +1 708-913-5420.
What safety protocols are in place at VCA Chicago North Animal Hospital?
The hospital follows health and safety protocols based on healthcare best practices along with state and local guidance and regulations.
Are there any pet stores near VCA Chicago North Animal Hospital where I can shop for pet supplies?
Yes, nearby pet stores include Pet Supplies Plus N. Elston and Pet Supplies Plus - Chicago, IL - N. Elston, where you can find various pet products to complement your visits.
Is there public transportation available near VCA Chicago North Animal Hospital?
Yes, the CTA Bus Stop 12579 is nearby, making it convenient for customers to use public transit to reach the animal hospital.
Are there dining options close to VCA Chicago North Animal Hospital for a meal before or after my visit?
Nearby dining options include Chick-fil-A, Mis Moles Restaurant (Mexican cuisine), Dunkin', Baskin-Robbins, White Castle, and Jimmy John's for your convenience.
Does VCA Chicago North Animal Hospital offer pet grooming or boarding services?
Yes, the hospital is categorized under Pet Grooming and Pet Boarding & Kennels services, ensuring comprehensive care for your pets.