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Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
Hours
Reviews
4.5
168 reviews
5 stars
136
4 stars
9
3 stars
4
2 stars
4
1 star
15
What are people saying?
AI-generated from recent customer reviews
Quality of Care
Many customers praised the compassionate and thorough care provided by the veterinarians and staff, highlighting their expertise in feline health.
Pricing Transparency
Several reviews noted concerns about the lack of transparency regarding pricing, with some customers feeling pressured into expensive treatments without clear communication.
Customer Service
While many reviews mentioned friendly and caring staff, there were also complaints about poor customer service experiences, particularly regarding communication and handling of billing issues.
Cleanliness and Environment
Customers appreciated the clean and calming environment of the clinic, which is designed specifically for cats.
Specialization in Felines
The clinic's focus on cat care was frequently mentioned as a positive aspect, with many customers feeling that the staff truly understands feline needs.
- BSBianca SummervilleDec 17, 20255.0My cat Georgie had his first appointment with this vet today, and to say I am impressed would be an understatement! Dr Mueller has to be one of the best vets I have ever interacted with. He was so sweet to my Georgie, and so reassuring to me (despite my intense health anxiety around my cat). I immediately felt like I could trust him, which has not been the case with other practices I’ve visited in the past. He is definitely in the right line of work! The vet techs were equally as sweet and knowledgeable. They were very reassuring to my cat and I - I even saw him slow blinking at the tech that was restraining him a few times! Some reviews note that this place can be pricy, but honestly, I felt like pricing was very transparent and on par with what veterinary care costs these days. I think I have finally found my forever vet in Chicago!
- MDM DLROct 15, 20251.0Went to these people for years before I realized they don't listen to me and don't care about any financial stipulations I alert them to. I'd say I could only do so much, they'd ignore me and then come in with double my request. Customer service in person or on the phone is abysmal, it's like they don't know how to interact with the greater public. When I stated my financial difficulties I got guilt tripped by one of their vet techs stating she's too poor to own a cat. Wonder what they think of me. Don't go here, they won't work with you and they'll try to charge you as much as is fiscally possible. I was told over the phone a different price compared to the invoice they had just sent me, they can't even read their own invoices. Honestly, it's profit before care here.
- SDSPM DDAug 20, 20255.0They are amazing . After having bad experience with another vet hospital , and my cat getting sicker , I contacted them and they took us in . They were able to help my kitty so far, the vet and techs explained everything personally and the front desk staff is most wonderful. Some of my friends have decided they will also go because of the cleanliness and great service and support. Thank you guys. Thank you Savanah for gearing us in and Dr April .
- JCJessica CMar 23, 20215.0Just took my cat in for a check up at VCA. They were extremely thorough and provided great instructions and guidance on my cat's overall health. I have to take her back for some bloodwork but I appreciated their honesty and advice on the situation. I'm looking forward to bringing her back - Hopefully not for a while after that, but they did a great job, seem to know their stuff!
- SGSherry GutmanJul 17, 20195.0I love Cat Hospital -- the doctors are excellent. I've been a client for 20 years. Cats are deeply cared for and staff is wonderful.
Frequently Asked Questions About VCA Cat Hospital of Chicago
What are the operating hours of VCA Cat Hospital of Chicago?
VCA Cat Hospital of Chicago is open Monday to Friday from 7:30 AM to 6:00 PM, and on Saturday from 7:30 AM to 3:00 PM. It is closed on Sundays.
Where is VCA Cat Hospital of Chicago located?
The hospital is located at 2851 W Irving Park Rd, Chicago, IL 60618, USA.
What payment options does VCA Cat Hospital of Chicago accept?
The hospital accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
What types of services are offered at VCA Cat Hospital of Chicago?
Services include acupuncture, advanced dental care, cardiology, digital radiology, general surgery, laser surgery, spay & neuter, vaccinations, weight management, and more specialized feline care.
Is VCA Cat Hospital of Chicago affiliated with any veterinary associations?
Yes, it is affiliated with the American Animal Hospital Association (AAHA), American Association of Feline Practitioners (AAFP), and is a Cat Friendly Practice®.
Where can I find more information or connect with VCA Cat Hospital of Chicago online?
You can visit their official website at https://vcahospitals.com/cat-hospital-chicago or connect via their Facebook page at https://www.facebook.com/121519500178.
Are there any special offers for new patients at VCA Cat Hospital of Chicago?
Yes, new patients can get a free first exam by checking the offer at https://vcahospitals.com/cat-hospital-chicago/first-exam-offer.
What nearby places can a customer visit before or after their appointment at VCA Cat Hospital of Chicago?
Nearby places include The Churro Waffle for breakfast or brunch, Umi Japanese Restaurant for sushi, and Pete's Place for cocktails and drinks.
How can nearby businesses like Spencer Optometrists assist customers visiting VCA Cat Hospital of Chicago?
Customers can conveniently visit Spencer Optometrists nearby for eyewear or eye care services during their visit to the area around VCA Cat Hospital of Chicago.
Are there any nearby convenience options for quick needs when visiting VCA Cat Hospital of Chicago?
Yes, Quick Stop convenience store is near VCA Cat Hospital, providing easy access to essentials during your visit.