Many customers praised the compassionate and thorough care provided by the veterinarians and staff, highlighting their attentiveness to both pets and owners.
Pricing Concerns
Numerous reviews expressed dissatisfaction with the high costs of services and medications, with some customers feeling that they were overcharged for treatments.
Staff Consistency
Several customers noted issues with frequent staff turnover, leading to inconsistent care and a lack of familiarity with their pets' histories.
Communication
While many reviews appreciated the communication from staff during appointments, some customers reported poor experiences with front desk interactions and billing issues.
Emergency Response
A few reviews mentioned difficulties in getting timely appointments for urgent care, indicating a need for better responsiveness in emergencies.
BS
Ben Simic
Nov 27, 2025
5.0
I brought my cat in for a checkup and the entire experience was great. Dr. Hayes, Rachel and Marissa made it a very smooth visit. Thank you guys!
LL
Lilly
Oct 26, 2025
2.0
Incredibly disappointing experience considering all the great reviews. I was stunned by the price of my visit and was given no estimate prior to services being done. The vet jumped to worst case scenario for my pet and every screening came back clear. Warning to first time clients to ask for a line by line estimate before it’s too late.
JJ
Johanna Johnson
Aug 21, 2025
2.0
I've held off on reviewing Blum Animal Hospital, but after receiving yet another appointment reminder for our dog Penny, who passed away in December 2024, I felt it was time.
We took our golden retriever to Blum for almost 10 years. The first several years of routine care were fine, though we noticed frequent staff turnover and rarely saw the same vet twice. Around age 5 or 6, they began recommending sedation medications for each visit due to anxiety, even though she had never been nervous or aggressive. For a clinic that promotes being "Fear Free," relying on sedation as the main solution seemed concerning.
When Penny became seriously ill in 2024, we struggled to get timely diagnostics or even returned calls from Blum. It seemed that once we needed something beyond the typical annual exam or preventative care, they were totally unavailable. I understand that they need to contract out other services (for example ultrasound imaging, etc) but they were not willing to work with us on scheduling that in a timely manner. We ultimately sought care from two other local vets—both of whom were responsive and compassionate (and confirmed that she wasn’t anxious or in need of sedation for exams) while helping us establish a diagnosis and a care plan.
Even after notifying Blum via phone of her passing, we’ve continued to receive appointment reminders 8+ months later.
If you’re looking for basic preventative care and don’t mind seeing a different vet each time—this may be the clinic for you. But if you’re looking for consistent, compassionate care throughout your pet’s life, I’d recommend looking elsewhere. We definitely will if we bring another dog into our family.
AM
Ale McB
Aug 5, 2025
4.0
Great doctors, great technicians and friendly staff. Perfect location. Clinic is quite busy at all times but waiting times at lobby are not too long. My previous dog passed away and they were so kind, caring and professional during the entire process until receiving the ashes. Clinic is expensive and my big downside is that they don’t do pet travel paperwork onsite (you work with an expensive third party provider), so my dog goes to two different vet hospitals as we travel a lot.
SB
Samantha Barnowski
Aug 3, 2025
5.0
Dr. Hopper and Dr. Scott are great. They take the time to explain everything to you, and are very comforting and friendly
Frequently Asked Questions About VCA Blum Animal Hospital
What are the operating hours of VCA Blum Animal Hospital?
The hospital is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 2:00 PM, and closed on Sundays.
What services does VCA Blum Animal Hospital offer for pets?
Services include advanced care, dental care, cardiology, diagnostics, preventive care, surgery, vaccinations, weight management, and more for dogs and cats.
Does VCA Blum Animal Hospital accept payment by credit cards?
Yes, they accept American Express, Discover, MasterCard, Visa, as well as cash and checks.
Is VCA Blum Animal Hospital certified or associated with any veterinary organizations?
Yes, it is accredited by the American Animal Hospital Association, is a Fear Free Certified Professional, and a Cat Friendly Practice Silver.
Where is VCA Blum Animal Hospital located?
It is located at 3219 N. Clark St., Chicago, IL 60657, USA.
How can I contact VCA Blum Animal Hospital for appointments or inquiries?
You can call their main phone at +1 773-360-5690 or the local phone at +1 773-327-4446.
Are there any nearby places where I can take my pet before or after visiting VCA Blum Animal Hospital?
Yes, Sit Social offers pet boarding and pet supplies nearby, which is convenient for your pet's care needs.
What dining options are available near VCA Blum Animal Hospital for pet owners?
Nearby eateries include Baskin-Robbins for ice cream, Banh Mi & Co for Vietnamese sandwiches, and Royal Indian Grill for Indian cuisine, great for a meal before or after your pet's appointment.
Are there any pharmacies near VCA Blum Animal Hospital where I can fill my pet’s prescriptions?
CVS Pharmacy is nearby and can assist with filling prescriptions and medical supplies you might need for your pet.
Does VCA Blum Animal Hospital offer any special promotions for new customers?
Yes, new clients can access a Free First Exam coupon by visiting their promotion page on their website.