VCA Blum Animal Hospital

4.6
487 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinarian Emergency ServicesVeterinary Information & Referral ServicesPet Services
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Blum Animal Hospital
3219 N. Clark St., Chicago, IL
60657, United States

Hours

Reviews

4.6
487 reviews
5 stars
408
4 stars
27
3 stars
8
2 stars
12
1 star
32

What are people saying?

AI-generated from recent customer reviews

Quality of Care

Many customers praised the compassionate and thorough care provided by the veterinarians and staff, highlighting their attentiveness to both pets and owners.

Pricing Concerns

Numerous reviews expressed dissatisfaction with the high costs of services and medications, with some customers feeling that they were overcharged for treatments.

Staff Consistency

Several customers noted issues with frequent staff turnover, leading to inconsistent care and a lack of familiarity with their pets' histories.

Communication

While many reviews appreciated the communication from staff during appointments, some customers reported poor experiences with front desk interactions and billing issues.

Emergency Response

A few reviews mentioned difficulties in getting timely appointments for urgent care, indicating a need for better responsiveness in emergencies.
  • BS
    Ben Simic
    Nov 27, 2025
    5.0
    I brought my cat in for a checkup and the entire experience was great. Dr. Hayes, Rachel and Marissa made it a very smooth visit. Thank you guys!
  • LL
    Lilly
    Oct 26, 2025
    2.0
    Incredibly disappointing experience considering all the great reviews. I was stunned by the price of my visit and was given no estimate prior to services being done. The vet jumped to worst case scenario for my pet and every screening came back clear. Warning to first time clients to ask for a line by line estimate before it’s too late.
  • JJ
    Johanna Johnson
    Aug 21, 2025
    2.0
    I've held off on reviewing Blum Animal Hospital, but after receiving yet another appointment reminder for our dog Penny, who passed away in December 2024, I felt it was time. We took our golden retriever to Blum for almost 10 years. The first several years of routine care were fine, though we noticed frequent staff turnover and rarely saw the same vet twice. Around age 5 or 6, they began recommending sedation medications for each visit due to anxiety, even though she had never been nervous or aggressive. For a clinic that promotes being "Fear Free," relying on sedation as the main solution seemed concerning. When Penny became seriously ill in 2024, we struggled to get timely diagnostics or even returned calls from Blum. It seemed that once we needed something beyond the typical annual exam or preventative care, they were totally unavailable. I understand that they need to contract out other services (for example ultrasound imaging, etc) but they were not willing to work with us on scheduling that in a timely manner. We ultimately sought care from two other local vets—both of whom were responsive and compassionate (and confirmed that she wasn’t anxious or in need of sedation for exams) while helping us establish a diagnosis and a care plan. Even after notifying Blum via phone of her passing, we’ve continued to receive appointment reminders 8+ months later. If you’re looking for basic preventative care and don’t mind seeing a different vet each time—this may be the clinic for you. But if you’re looking for consistent, compassionate care throughout your pet’s life, I’d recommend looking elsewhere. We definitely will if we bring another dog into our family.
  • AM
    Ale McB
    Aug 5, 2025
    4.0
    Great doctors, great technicians and friendly staff. Perfect location. Clinic is quite busy at all times but waiting times at lobby are not too long. My previous dog passed away and they were so kind, caring and professional during the entire process until receiving the ashes. Clinic is expensive and my big downside is that they don’t do pet travel paperwork onsite (you work with an expensive third party provider), so my dog goes to two different vet hospitals as we travel a lot.
  • SB
    Samantha Barnowski
    Aug 3, 2025
    5.0
    Dr. Hopper and Dr. Scott are great. They take the time to explain everything to you, and are very comforting and friendly

Frequently Asked Questions About VCA Blum Animal Hospital

What are the operating hours of VCA Blum Animal Hospital?

The hospital is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 2:00 PM, and closed on Sundays.

What services does VCA Blum Animal Hospital offer for pets?

Services include advanced care, dental care, cardiology, diagnostics, preventive care, surgery, vaccinations, weight management, and more for dogs and cats.