Certified by VCA Ark Animal Hospital • Feb 15, 2026
Reviews
4.4
255 reviews
5 stars
197
4 stars
21
3 stars
7
2 stars
6
1 star
24
What are people saying?
AI-generated from recent customer reviews
Quality of Care
Many customers praised the caring and knowledgeable staff, particularly Dr. Cieply and Dr. Ezeani, for their thoroughness and compassion in treating pets.
Pricing Concerns
Several reviews highlighted concerns about high prices and unexpected charges, with some customers feeling that the clinic prioritizes profits over pet care.
Communication Issues
Customers reported inconsistent communication, including long wait times for responses and confusion regarding appointments and treatment plans.
Positive Experiences
Despite some negative feedback, many customers expressed satisfaction with their experiences, noting friendly staff and a welcoming environment.
SF
Sarah J. Fassett
Jan 27, 2026
5.0
Brought our two kitties with very different personalities in for their first post-adoption appointment, & Dr. Tran & the entire team were WONDERFUL. Never saw our little girl look so calm and brave in the hands of a stranger, & they made sure we had all questions answered and all the information we needed to keep them healthy.
EP
emily pineda
Aug 25, 2025
1.0
Called to get prices on vaccines and was on hold for 15 minutes getting an estimate
MC
María Collado
Aug 21, 2025
1.0
If you love your dog, do not bring them here.
These people are incompetent. They only see dollar signs and do not care about your dog at all.
Examples:
We have two dogs. For our first dog they told us she did not need to take heartworm preventatives until she reached 1 year. She has a lot of anxiety and the vet refused her care over 5 times even though the dog is not reactive to humans. When she finally got care (about 5 months later) she had heartworm, it costs us over 5k to cure her.
Second dog had a skin tag that looked like a pimple. We got it checked. The Dr. told us to not worry about it and told us that taking a sample to study was not necessary. We got a second opinion about 6 months later. Our dog has a malignant tumor that this incompetent doctor failed to diagnose.
Every single visit was more than $300 and the care was incompetent and resulted in negligence that costs us thousands of dollars and most importantly almost cost us our dogs.
If you are a responsible dog owner that cares about their pet’s health. DO NOT BRING THEM HERE. These people will overcharge you and will not provide adequate care. They are scammers and should be held legally liable for their breach of care.
JI
Jacklyn Iversen
Aug 25, 2020
5.0
The best vet with the most caring people, from the receptionists to the techs and doctors. Reasonably priced and thoughtful. Highly recommend.
Frequently Asked Questions About VCA Ark Animal Hospital
What are the operating hours of VCA Ark Animal Hospital?
VCA Ark Animal Hospital is open Monday through Friday from 8:00 AM to 6:00 PM and closed on Saturdays and Sundays.
Which types of pets does VCA Ark Animal Hospital primarily serve?
VCA Ark Animal Hospital primarily provides services for cats and dogs.
What types of payment options does VCA Ark Animal Hospital accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What types of veterinary services are available at VCA Ark Animal Hospital?
Services include acupuncture, chemotherapy, dentistry, diagnostics, laser surgery, parasite control, pet boarding, vaccinations, spay & neuter, and many more specialized pet care treatments.
Does VCA Ark Animal Hospital offer a first exam discount for new clients?
Yes, new clients can access a free first exam coupon via their website.
Where is VCA Ark Animal Hospital located?
It is located at 3235 N. Kedzie Avenue, Chicago, IL 60618, USA.
Can I find public transportation near VCA Ark Animal Hospital?
Yes, the CTA Bus Stop 7860 is nearby, which can help customers reach the hospital conveniently by bus.
Are there pet grooming services close to VCA Ark Animal Hospital?
Yes, Marie's Pet Grooming is nearby and offers pet grooming services which can complement your visit to the animal hospital.
What other veterinarians are located near VCA Ark Animal Hospital?
Nearby veterinarians include Animal Ark Veterinary and Cieply Lisa M DVM, which can also serve your pet care needs.
Are there fitness or recreational facilities near VCA Ark Animal Hospital?
Yes, nearby gyms include XSport Fitness and LA Fitness, which are convenient if you want to combine your pet care visit with a workout.
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Certified February 15, 2026Yext Knowledge Graph
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