With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Chicago store today.
Jojo and Steven received numerous praises for their exceptional customer service, with many customers highlighting their helpfulness and friendliness.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, which helped them make informed decisions.
Positive Experience
Many reviews reflected a positive overall experience, with customers expressing satisfaction with their purchases and the assistance they received.
Mixed Feedback
While most feedback was positive, there were a few mentions of unsatisfactory service, indicating room for improvement.
FL
Forestine LaRose-Williams
Dec 2, 2025
5.0
Omg, where do I begin. Steven & Erika are PHENOMENAL!! Great personalities, amazing customer service skills, knowledgeable, thorough and just a breath of fresh air in this cold world. Steven was able to add a line to my account expeditiously, and also told me about other products that were available to me. Steven & Erika both deserve a raise/promotion. I’m totally convinced they’re an asset to the Cricket Company. Btw, R.I.P. Rafael. 💔
EN
Efren Nevarez
Nov 11, 2025
5.0
THANK you jojo for helping me switch over
JL
Jeffery Lewis
Oct 23, 2025
5.0
Thank you Jojo for setting up my liquid glass and transferring my contacts
RP
Reynaldo Perez
Oct 18, 2025
1.0
No reemplazan celular dañado de agencia no cumplen