My uncle visited the store to retrieve his account number and transfer PIN, intending to switch companies. He approached the salesperson, presumably Sam, who advised him to call the company's phone number to obtain the required information. Although understanding the necessity of the call, it seemed reasonable to expect assistance with using the store's phone. However, the situation escalated when my uncle explained his reason for wanting to switch, citing poor reception in his basement residence. In response, Sam remarked that it was not his fault that my uncle lives in a basement, which struck me as unprofessional. I question the logic behind Sam's comment, wondering why he would say such a thing to a customer.
OQ
Ofelia Quiroz
Dec 1, 2025
5.0
Very nice and helpful employees ! Made everything stressFREE
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What products and services does Cricket Wireless Authorized Retailer in Chicago offer?
Cricket Wireless Authorized Retailer offers customizable cell phone plans with unlimited talk, text, and data, all without an annual contract. You can visit their store for convenient service.
Where is Cricket Wireless Authorized Retailer located in Chicago?
The store is located at 1550 W 18th St, Chicago, IL 60608, USA.
What are the store hours for Cricket Wireless Authorized Retailer?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Cricket Wireless Authorized Retailer require a contract for their phone plans?
No, Cricket Wireless offers unlimited talk, text, and data plans with no annual contract required.
How can I contact Cricket Wireless Authorized Retailer?
You can reach the store by phone at +1 312-265-1774.
Are there any popular restaurants near Cricket Wireless Authorized Retailer where I can grab a meal?
Yes, several Harold's Chicken locations are nearby, offering delicious chicken and fish and chips. Also, Taqueria Los Comales Pilsen is close by for authentic Mexican food.
Is there a convenient place nearby to handle insurance needs?
Yes, Loya Insurance Company and Fred Loya Insurance are located nearby, so you can easily take care of your auto insurance needs close to Cricket Wireless.
If I'm visiting Cricket Wireless, are there any health services nearby?
Yes, the Lower West Neighborhood Health Clinic - Chicago Department of Public Health is nearby for your medical center needs.
Does Cricket Wireless Authorized Retailer have an online presence where I can find more information?
Yes, you can visit their official store webpage at https://www.cricketwireless.com/stores/il/chicago/1550-w-18th-st and follow their social media on Facebook, TikTok, Instagram (@cricketwireless), and YouTube (CricketNation).
Are there other mobile phone stores near Cricket Wireless Authorized Retailer?
Yes, nearby mobile phone store alternatives include Boost Mobile and Metro by T-Mobile, providing you with multiple options for cell phone services and devices.