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Cricket Wireless Authorized Retailer

4.2
(98 reviews)

Business Details

2650 N Narragansett Ave Ste C4, Chicago, IL
60639, United States
(773) 413-7372
https://www.cricketwireless.com/stores/il/chicago/2650-n-narragansett-ave-ste-c4

About

Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Chicago store today.

Location

Cricket Wireless Authorized Retailer
2650 N Narragansett Ave Ste C4, Chicago, IL
60639, United States

Hours

Reviews

4.2
98 reviews
5 stars
66
4 stars
9
3 stars
7
2 stars
5
1 star
11
  • LC
    Leslye C
    Nov 28, 2025
    1.0
    I came to add a new line to my phone plan. I never received an itemized receipt even when I asked for one. All I got was a text message with the price I paid. When I asked for the prices off the receipt, I was told I was only charged for the SIM, activation, and phone plan. But when I called customer service, they told me I was charged for a $25 screen protector when I never bought one. Ridiculous. Do NOT come here - they are thieves and charge you extra then lie when you ask them about it!!!!!!! ETA: Went a little bit ago and I had 3 people making up excuse after excuse. Bottom line: $25 for activation + $10 for the SIM card + $25 for the phone plan = $60 plus tax so how is it $81.88? And why is there a phone protector on my bill?
  • AA
    Armitage Alvarado
    Nov 25, 2025
    1.0
    every time i come to this location for the simplest things its always a issue i came to remove cricket protect on my phone had my phone i know my pin etc still had to call customer service cause they claim they cant help! Do better cricket
  • JM
    JoJo M
    Feb 6, 2024
    1.0
    Went to cricket cuz I Switch provider, got a lot problem with the phone since day one. Called the store within 7-10 days since I did the purchased, went in Mario trying started deleting apps without my concern, and was disappointed cuz he should of ask before than he said try it now if not call customer service. I called customer service then wasn't much of help. The only person was helpful was Aurelvis xpIain a few things then He transfer me to a different department I spoke with Ana,not helpful at all .Went back to the store again, a girl with red hair looked not motivated to help,not the first time tho. So I transferred back to another provider. Cricket service is not the same anymore. Phone wasn't FREE, than you ask for service they not able to help. Lost me as a customer and I highly NOT recommend Cricket. What wrong with ppl this day, they get pay to do the job and don't wanna do it.
  • DG
    Dominick Gonzalez
    Jun 15, 2019
    2.0
    It not a corporate store anymore and watch out for the scamming!!
  • RN
    Robert Nowak N
    Nov 16, 2016
    5.0
    The girl DIDN'T lie to me.

Frequently Asked Questions About Cricket Wireless Authorized Retailer

What types of cell phone plans does Cricket Wireless Authorized Retailer offer?

Cricket offers customizable cell phone plans with unlimited talk, text, and data, all with no annual contract.

Where is Cricket Wireless Authorized Retailer located in Chicago?

It is located at 2650 N Narragansett Ave Ste C4, Chicago, IL 60639.

Brand Certified Facts from Cricket Wireless Authorized Retailer

Cricket Wireless Authorized Retailer partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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