Cricket Wireless Authorized Retailer

Reviews

• LC

  Leslye C

  Nov 28, 2025
  1.0
  I came to add a new line to my phone plan. I never received an itemized receipt even when I asked for one. All I got was a text message with the price I paid. When I asked for the prices off the receipt, I was told I was only charged for the SIM, activation, and phone plan. But when I called customer service, they told me I was charged for a $25 screen protector when I never bought one. Ridiculous. Do NOT come here - they are thieves and charge you extra then lie when you ask them about it!!!!!!! ETA: Went a little bit ago and I had 3 people making up excuse after excuse. Bottom line: $25 for activation + $10 for the SIM card + $25 for the phone plan = $60 plus tax so how is it $81.88? And why is there a phone protector on my bill?
• AA

  Armitage Alvarado

  Nov 25, 2025
  1.0
  every time i come to this location for the simplest things its always a issue i came to remove cricket protect on my phone had my phone i know my pin etc still had to call customer service cause they claim they cant help! Do better cricket
• JM

  JoJo M

  Feb 6, 2024
  1.0
  Went to cricket cuz I Switch provider, got a lot problem with the phone since day one. Called the store within 7-10 days since I did the purchased, went in Mario trying started deleting apps without my concern, and was disappointed cuz he should of ask before than he said try it now if not call customer service. I called customer service then wasn't much of help. The only person was helpful was Aurelvis xpIain a few things then He transfer me to a different department I spoke with Ana,not helpful at all .Went back to the store again, a girl with red hair looked not motivated to help,not the first time tho. So I transferred back to another provider. Cricket service is not the same anymore. Phone wasn't FREE, than you ask for service they not able to help. Lost me as a customer and I highly NOT recommend Cricket. What wrong with ppl this day, they get pay to do the job and don't wanna do it.
• DG

  Dominick Gonzalez

  Jun 15, 2019
  2.0
  It not a corporate store anymore and watch out for the scamming!!
• RN

  Robert Nowak N

  Nov 16, 2016
  5.0
  The girl DIDN'T lie to me.

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