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Best Buy

4.2
(3545 reviews)

Business Details

2100 N Elston Ave, Chicago, IL
60614, United States
(773) 486-0142

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2100 N Elston Ave, Chicago, IL
60614, United States

Hours

Reviews

4.2
3,545 reviews
5 stars
2,142
4 stars
724
3 stars
282
2 stars
89
1 star
308

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others, particularly management, received criticism for rudeness and unprofessional behavior.

Product Availability

Customers reported issues with stock levels and incorrect pricing, leading to frustration when items were not available as advertised.

Return Policy Issues

Several reviews highlighted problems with the return process, including unhelpful staff and inconsistent policies, leading to customer dissatisfaction.

Store Cleanliness and Organization

The store was noted for being clean, but some customers mentioned disorganization and items being stocked incorrectly.
  • AL
    Anthony Lion
    4 days ago
    5.0
    Great service.
  • DD
    Dave D
    Feb 6, 2026
    3.0
    Best buy has changed😁
  • SS
    SHJK
    Jan 24, 2026
    1.0
    This store is racist and mysogynist. Two white male store associates refused to service me (south asian woman), one at the cash counter and the other to find me the laptop/tablet I was interested in but was not on display. The guy at the counter excused himself as wanting to use the restroom and asked someone else to assist me, and the other guy, who was absolutely free and could help me find the item I needed went and brought another person of color associate to help me out. Absolutely ridiculous behavior.
  • LG
    Lydia Gonzalez
    Jan 23, 2026
    5.0
    I was very satisfied with the service I received today. My sales person Hafeez was very patient and answered all my questions without rushing. I walked out with a new washing machine.
  • AM
    Angela M
    Jan 16, 2026
    5.0
    Cooper and the young girl working at curbside pick up were so nice and friendly! They helped me arrange delivery for my TV when it couldn’t fit in my car :( Very nice and friendly service!! Definitely recommend this store.

Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy at 2100 N Elston Ave, Chicago?

Best Buy at 2100 N Elston Ave is open Monday to Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.

Does Best Buy offer curbside pickup services at this location?

Yes, Best Buy offers curbside pickup services at the 2100 N Elston Ave location.

Brand Certified Facts from Best Buy

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