Mixed reviews on customer service; some staff were helpful and knowledgeable, while others were reported as rude and unprofessional.
Product Availability
Customers noted a good selection of products, but some experienced issues with stock levels and misleading online listings.
Delivery Issues
Several complaints about delivery service, including unprofessional behavior from delivery personnel and issues with third-party delivery.
In-Store Experience
In-store assistance was inconsistent, with some customers experiencing long wait times for help.
Return Policy
Customers expressed frustration with the return policy and lack of clarity regarding fees and processes.
HP
Huou Pham
2 days ago
5.0
Super friendly and patient staff. They have awesome offer on Black Friday. We bought 2 new phone today 😍.
VH
Vincent Haddad
5 days ago
5.0
Shoutout to Tyler for being so thorough & attentive. He took great care of me this past Halloween. Excellent customer service & a very valuable asset to this location.
ST
sepideh tabari
Nov 16, 2025
5.0
came in a rush to buy a laptop and received wonderful help and customer service. Shoeb explained the available options and patiently guided me through the steps when my card didn't work. Great help and excellent customer service—thank you!
DP
Daniela patino
Nov 12, 2025
5.0
Best customer service. Smooth and friendly workers. I recommend this location better than elston !!
HL
H Latif
Oct 30, 2025
5.0
Bought a couple of expensive ish items and had the associate feom both departments, headphones and gopro/360 camera, spend significant time with me assisting with online research and answering questions, looking for open box options etc. The store was also surprisingly well stocked.
What are the operating hours of Best Buy at 1000 W North Ave, Chicago?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy at this location offer curbside pickup?
No, this Best Buy location does not currently offer curbside pickup.
What types of products can I find at Best Buy on North Avenue in Chicago?
You can shop TVs, computers, appliances, cameras, home electronics, and more at this Best Buy store.
Is the Best Buy North Avenue store wheelchair accessible?
Yes, this Best Buy location has a wheelchair accessible entrance.
Does this Best Buy location provide Geek Squad support and repair services?
Yes, Geek Squad support and in-store repair services are available at this Best Buy store.
How can I contact Best Buy at 1000 W North Ave?
You can reach Best Buy at this location by calling +1 312-988-4067.
Can I pick up my online order in-store at the Best Buy on North Avenue?
Yes, in-store pickup is available for online orders at this Best Buy location.
Are there any nearby places to eat after shopping at Best Buy on North Avenue?
Yes, you can visit nearby restaurants like Roti Modern Mediterranean, Burrito Beach - North Ave, Burrito Beach, and Epic Burger for a variety of dining options.
What nearby stores offer beauty and spa services close to Best Buy on North Avenue?
Nearby beauty and spa options include Benefit Cosmetics BrowBar, Ulta Beauty, and CVS Beauty.
Are there any convenient services near Best Buy for shipping and delivery?
Yes, there are UPS Access Point locations nearby for courier and delivery services to assist with your shipping needs.