Best Buy

4.2
1986 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1000 W North Ave, Chicago, IL
60642, United States

Hours

Reviews

4.2
1,986 reviews
5 stars
1,167
4 stars
419
3 stars
155
2 stars
56
1 star
189

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were helpful and knowledgeable, while others were reported as rude and unprofessional.

Product Availability

Customers noted a good selection of products, but some experienced issues with stock levels and misleading online listings.

Delivery Issues

Several complaints about delivery service, including unprofessional behavior from delivery personnel and issues with third-party delivery.

In-Store Experience

In-store assistance was inconsistent, with some customers experiencing long wait times for help.

Return Policy

Customers expressed frustration with the return policy and lack of clarity regarding fees and processes.
  • HP
    Huou Pham
    2 days ago
    5.0
    Super friendly and patient staff. They have awesome offer on Black Friday. We bought 2 new phone today 😍.
  • VH
    Vincent Haddad
    5 days ago
    5.0
    Shoutout to Tyler for being so thorough & attentive. He took great care of me this past Halloween. Excellent customer service & a very valuable asset to this location.
  • ST
    sepideh tabari
    Nov 16, 2025
    5.0
    came in a rush to buy a laptop and received wonderful help and customer service. Shoeb explained the available options and patiently guided me through the steps when my card didn't work. Great help and excellent customer service—thank you!
  • DP
    Daniela patino
    Nov 12, 2025
    5.0
    Best customer service. Smooth and friendly workers. I recommend this location better than elston !!
  • HL
    H Latif
    Oct 30, 2025
    5.0
    Bought a couple of expensive ish items and had the associate feom both departments, headphones and gopro/360 camera, spend significant time with me assisting with online research and answering questions, looking for open box options etc. The store was also surprisingly well stocked.

Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy at 1000 W North Ave, Chicago?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Does Best Buy at this location offer curbside pickup?

No, this Best Buy location does not currently offer curbside pickup.