Verizon

Reviews

• SS

  Sophie Szabo

  Dec 18, 2025
  5.0
  Russell Cellular has some great selection this holiday season, make sure you check it out. I got a beautiful Galaxy S25 FE. They helped me with registration, as we encountered some technical bugs, they had a solution for them all. If a friend of mine will look for a new phone with great service, I'll send them to Russel Cellular. Thank you again Jon and Ellen!
• SH

  Stevie Hovious

  Nov 4, 2025
  1.0
  I went in to upgrade my phone, and before the upgrade I had purposely not been paying for Verizon's Device Protection. I had not paid for it in over a year at that point, voluntarily. At no point during the upgrade process was signing up for it asked or even mentioned in any manner, yet I was signed up for the most expensive tier. When I went into the store to take it off, I was told that can't be done at the store and I need to call Verizon. It's really something that you guys can sign me up to spend my money without my knowledge or consent but can't do anything to fix it. Spending your customer's money without permission is generally frowned upon and to top it off you guys refused to correct your own wrong. I will never step foot in this location again and recommend the same to the entire population of the Charleston area. They will rip you off.
• PR

  Pam reynolds

  Sep 22, 2025
  5.0
  Excellent experience! Technologically informed, profession and went above and beyond as I was sleep deprived, looney and monstered up … with a rediculous to-do list 🤪