About
Cell Phone Store
TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.
Location
Hours
Reviews
4.8
466 reviews
5 stars
422
4 stars
17
3 stars
7
2 stars3
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable.
Problem Resolution
Many reviews highlighted the staff's ability to resolve issues efficiently and effectively.
Staff Professionalism
The team was frequently described as professional, patient, and capable of multitasking under pressure.
Store Environment
The store was noted for being clean and well-organized, contributing to a positive shopping experience.
Product Knowledge
Staff demonstrated a strong understanding of products and services, providing thorough explanations and recommendations.
- LGLowell Gillespie6 days ago5.0I arrived with frustration and confusion and left with delight. Jacolyn was calm as she assured me she could help me: and she did.
- LWlenny waltonNov 13, 20251.0Horrible service. Didn't say one word to me. Sat there for 40 minutes.
- HYHannah YamamotoNov 12, 20255.0It was great other than I hadn’t backed my phone up I no years so it took a few days to get everything in order!
- RHRae Ann HilleNov 1, 20255.0Michael was amazing. He knew exactly what needed to be done with every issue I had. He was very polite and more than helpful. Great customer service
- LELaurie EttelbrickOct 22, 20255.0She went a step above to fix a problem that was my fault! And got it fixed!! Many thanks! It meant a large refund!
Frequently Asked Questions About Verizon
What services does Verizon at 2104 Woodfall Dr offer?
Verizon at 2104 Woodfall Dr offers the latest smartphones, tablets, wireless accessories, and full device repair services for smartphones and tablets.
Which brands are available at this Verizon store?
The store carries brands including Otterbox, weboost, lifeproof, UAG, Samsung, Apple, Motorola, Google, Case Mate, and Mophie.
What are the store hours for Verizon at 2104 Woodfall Dr?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does this Verizon store offer in-store pickup services?
Yes, the store offers in-store pickup services.
What payment options are accepted at this Verizon location?
Accepted payment options include Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What languages are spoken at the Verizon store?
English and Spanish are spoken at this Verizon location to assist customers.
How can I contact Verizon at 2104 Woodfall Dr?
You can reach them by phone at +1 217-348-9300 or via email at info@teamwireless.com.
Are there any beauty-related places near Verizon where I can visit?
Yes, nearby beauty salons include Lynn's Nail, Great Clips, and Regal Nails, which you might visit before or after your Verizon appointment.
What dining options are near the Verizon store?
Nearby dining includes Q Q Buffet, a Chinese buffet restaurant, a convenient spot to grab a meal before or after visiting Verizon.
Where can I find additional mobile phone stores near this Verizon location?
Nearby mobile phone stores include Go Mobile Verizon Wireless Authorized Retailer and Verizon Wireless for more wireless service options.