Business Details
About
Cell Phone Store
TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.
Location
Hours
Reviews
4.8
828 reviews
5 stars
769
4 stars
30
3 stars7
2 stars1
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Zach, Nick, and Miranda, received high praise for their helpfulness, knowledge, and professionalism.
Efficiency
Customers appreciated the quick service and smooth processes for upgrades and purchases, often completing transactions in under 30 minutes.
Knowledgeable Staff
Employees were frequently noted for their expertise in products and services, providing clear explanations and solutions.
Friendly Atmosphere
Many reviews highlighted the friendly and welcoming environment, making customers feel valued and appreciated.
Transparency
Some customers expressed concerns about hidden fees, but overall, many felt the staff was transparent about costs and options.
- DWDale WarrenNov 11, 20255.0Zach and Patrick were knowledgeable, easy to work with and answered all our questions. It was a pleasure to work and talk about different things. They were interested in our experience with our previous pixel phones and shared some of their accounts. They made the process a very pleasant and easy process.They gave us pointers as to what to do and not due and said if we had any problems we could call or come in. We appreciate all they did for us. Thank you again.
- KHKathy HardenNov 11, 20255.0Camden was extremely helpful and pleasant to work with.
- JIJohn Boone IINov 3, 20255.0He took so much care and spent quality time ensuring that I was fully prepared when I left.
- RDRoch DuceyOct 28, 20255.0Miranda was a huge help in upgrading my old version 10 i-Phone, to a new 17. She was really knowledgeable in the various models available and even showed me what service plans would best suit my new phone. It was an experience that I was dreading, because I thought it would be too confusing and overwhelming… but she made it all so easy, I was amazed at how quickly she provided me with a new phone that I was immediately comfortable with.
- CPCarrie Purcell-SmithOct 23, 20254.0Zach was great. Experience was good. It would have been nice to know up front that I would have to pay over $100 in sales tax for my "free" upgrade. That tidbit wasn't divulged until the very end. Little surprise not expected..
Frequently Asked Questions About Verizon
What brands of smartphones and accessories does Verizon at 2116 S Neil St carry?
Verizon carries brands including Otterbox, weboost, lifeproof, UAG, Samsung, Apple, Motorola, Google, Case Mate, and Mophie.
What are the store hours for Verizon at this location?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon offer device repair services at this location?
Yes, Verizon operates a full service device repair center that can repair smartphones, tablets, and more.
What payment options are accepted at Verizon, 2116 S Neil St?
Accepted payment options include Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I pick up my order in store at this Verizon location?
Yes, the store offers in-store pickup services for your convenience.
What languages are supported by staff at the Verizon store?
Staff at Verizon speak English and Spanish to assist customers.
Where can I find more information or contact Verizon at 2116 S Neil St?
You can visit their website at www.teamwireless.com or email info@teamwireless.com for more information.
Are there any food options nearby Verizon at 2116 S Neil St?
Yes, nearby food options include Biaggi’s Ristorante Italiano for Italian cuisine, Caribbean Grill Restaurant for Caribbean dishes, China King for Chinese food, and The New Sweet Indulgence Bakery for desserts.
Which nearby places can I visit for health and wellness around Verizon?
Nearby you can find Bowie Chiropractic for chiropractic care, The Eye Center for eye care and optometry services, and Hatha Yoga & Fitness studios for yoga and fitness.
What nearby services can assist with automotive needs near Verizon?
Car-X Tire & Auto and Car-X Auto Service offer tire shops, automotive repair, oil changes, and wheel and rim repair services close to the Verizon store.