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Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
3.2
41 reviews
5 stars
18
4 stars
3
3 stars
2
2 stars
4
1 star
14
- SHSheryl HembreyOct 26, 20252.0In past years, the Geek Squad has been great! This year, I've called on them maybe four times. They were unable to help. I needed to have a power switch changed out on my laptop. They no longer do that kind of work in-house, but send it out. Est. time to fix: 2-6 weeks! Uh ... no. I called about having difficulties pairing my new Samsung soundbar. They read me the instructions (that I already had), and said if I needed anything more I needed to contact the manufacturer. Worthless. I will NOT be renewing this year.
- EBErik BuikemaOct 25, 20251.0If no stars existed, that would be my rating. I had a terrible experience here. The list would be long and legitimate but there isn’t enough space here to write it. 99% of the problems and concerns I had could have been prevented if I were able to speak with someone at the store prior to an hour drive one way to get there. Today’s AI technology and over seas call centers are ruining the customer serve environment. It doesn’t help at all when the CSR at the counter doesn’t care about my concerns, tells me I’m silly for wanting to spend money, just “no” for business. I walked out.
- JPJulia ParkerAug 24, 20255.0I love Champaign, Illinois Best Buy because as a valued customer, I usually get fast courteous service. Everyone are so helpful. That do excellent work and they answer all my questions in a very patient manner! The plan that I have with them works very well even though I live 30 miles North of Champaign, Illinois Best Buy store!
- NBNicole BuschJan 4, 20255.0Austin was VERY helpful with troubleshooting an issue transferring videos from my camera to my Macbook. He was incredibly professional, patient, thorough, and helped me resolve the issues at hand.
- ABAidan BoveeNov 26, 20241.0Unprofessional and unhelpful staff, avoid feel squad at all costs.
Frequently Asked Questions About Geek Squad
What services does Geek Squad at Best Buy in Champaign offer?
Geek Squad provides tech repair, setup, and support services. You can schedule service in store or online.
Where is Geek Squad in Champaign located?
Geek Squad is located at 2117 N Prospect Ave, Champaign, IL 61822, United States.
What are the operating hours for Geek Squad in Champaign?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I contact Geek Squad at Best Buy in Champaign?
You can call Geek Squad at +1 217-352-8883 for inquiries and support.
Can I schedule a Geek Squad service online?
Yes, services can be scheduled online through their website.
What special deals are currently offered by Geek Squad in Champaign?
Geek Squad is featuring Black Friday Deals that you can find on their website.
Is there a Best Buy store near the Geek Squad location in Champaign?
Yes, the Geek Squad is at Best Buy located at 2117 N Prospect Ave, making it convenient to shop for electronics and appliances while getting tech support.
What nearby shopping centers are close to Geek Squad in Champaign?
Pinetree Plaza shopping center is nearby, offering a variety of retail stores you can visit before or after your service appointment.
Are there dining options near Geek Squad in Champaign?
Yes, nearby dining options include Applebee's Grill + Bar, Penn Station East Coast Subs, Raising Cane's, LongHorn Steakhouse, Wendy's, and Chick-fil-A, providing a variety of cuisine choices.
Can I find other related services near Geek Squad at Best Buy in Champaign?
Nearby you can find services such as UPS Access Point location for shipping, Verizon Business Services for telecommunications, and Michaels Stores for arts and crafts supplies.