Brand Certified
Best Buy
4.1(2552 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
2117 N Prospect Ave, Champaign, IL
61822, United States
Certified by Best Buy • Feb 22, 2026
(217) 352-8883
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/il/champaign/2117-n-prospect-ave-46.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.1
2,552 reviews
5 stars
1,381
4 stars
608
3 stars
276
2 stars
91
1 star
196
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff, particularly highlighting individual employees like Cam and Jace for their exceptional service.
Product Availability
Several reviews mentioned issues with stock availability, particularly for popular items, leading to customer frustration.
Geek Squad Issues
Numerous complaints were directed at Geek Squad for poor service, including miscommunication and unresolved technical issues.
Delivery Problems
Customers expressed dissatisfaction with delivery logistics, citing missed delivery dates and poor communication regarding their orders.
Mixed Experiences
While some customers had positive experiences, others reported rude or unhelpful staff, leading to a mixed overall impression of the store.
- BWBrayden WortheyFeb 12, 20265.0I've always been a tech guy but best but does always have everything I'm looking for. Although sometimes they don't have it at this location but they'll let you order online and ship it to them for pickup.
- CLChad LasherFeb 11, 20265.0I visited the Champaign, IL storr about a month ago. The greatest part of that visit was that I didn't walk around for more than 8 minutes without an associate asking me how im doing or if I had any question. Though some would find that a little annoying, I really appreciated it!! Now the products and prices I saw...Good Granny!!
- JDJessica DemirlikaFeb 8, 20265.0Super attentive and amazing customer service, one of their supervisors (Tim) was such an incredible help and super patient!
- AFAyden Capshaw (Fenny)Feb 1, 20261.0Bought a computer here, dead on arrival, returned it and got a replacement unit, just for the same problem to happen again months later. Given to geek squad and a random person picked it up. You'd have better luck heading anywhere else than here.
- JRJustin RileyJan 21, 20261.0The store itself is fine but if they dont have an item in stock and have it shipped to your house they use FedEx who is the worst shipping company in the country. FedEx never actually delivers within the window of time that they say they are going to, if I had known that they would have used this piece of garbage for the delivery I would have bought the tv on amazon and it would have actually arrived on time.
Frequently Asked Questions About Best Buy
What are the operating hours for Best Buy in Champaign, IL?
Best Buy in Champaign, IL is open from 10:00 AM to 9:00 PM Monday through Saturday, and 10:00 AM to 8:00 PM on Sundays.
Does Best Buy Champaign offer curbside pickup?
Best Buy Champaign offers curbside pickup services for convenient order collection.
Can I get expert technical support at Best Buy Champaign?
Yes, Best Buy Champaign provides Geek Squad support for expert advice and service.
Is Best Buy Champaign accessible for customers with disabilities?
Yes, the store has a wheelchair-accessible entrance to accommodate customers with disabilities.
What payment methods are accepted at Best Buy Champaign?
Best Buy Champaign accepts debit card and check payments, and does not require cash-only transactions.
Can I recycle electronics at Best Buy Champaign?
Yes, Best Buy Champaign offers electronics recycling services.
Are there in-store shopping options available at Best Buy Champaign?
Yes, in-store shopping is available at Best Buy Champaign with no appointment required.
What are some nearby dining options around Best Buy Champaign?
Nearby dining options include Penn Station East Coast Subs, Raising Cane's, Applebee's Grill + Bar, LongHorn Steakhouse, Wendy's, and Burger King, perfect for grabbing a meal before or after your visit.
Where can I find other retail stores near Best Buy Champaign?
Close to Best Buy Champaign, you can visit Pinetree Plaza shopping center, Ross Dress for Less, Michaels Stores, Halloween City, and Party City for diverse shopping options.
How can nearby transit or services facilitate my visit to Best Buy Champaign?
The UPS Access Point location nearby can assist with shipping and deliveries, and Verizon Business Services is also close for telecommunications needs, helping enhance your shopping experience at Best Buy.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website