Got the whole shabang, new TV ,mount, delivery ,and mounting services, these guys pulled up tried to tell me my exterior walls have no studs, left me with the mount and TV like it was my problem , I measured and knocked and found studs in seconds when they left. This is extremely frustrating and for the rate they charge for mounting makes me lose confidence in their installers abilities..now I'm mounting the TV on my own like a professional while the professionals "can't do it"
PJ
Paula Joines
Mar 22, 2026
1.0
I recently purchased a Samsung Galaxy S26 Ultra from Best Buy online with the promotion of $700 for my trade in. After receiving my trade in I was only given $175. I called and no one can help me as they are not part of the trade in department. I sent emails and have not received any replies. I did receive a response to this review and the problem was corrected. While I appreciate that I shouldn't have to resort to that to get proper service. No complaints from the actual physical store. Everyone there was very helpful
AB
Amy Barradas
Mar 18, 2026
5.0
Did an Amazon pick up. Was handled quickly and efficiently.
CF
Christopher Fella
Mar 3, 2026
3.0
It’s just not the same anymore/ they don’t carry the big variety in av equipment and the store seamed depressed…
What are the operating hours for Best Buy in Champaign, IL?
Best Buy in Champaign, IL is open from 10:00 AM to 9:00 PM Monday through Saturday, and 10:00 AM to 8:00 PM on Sundays.
Does Best Buy Champaign offer curbside pickup?
Best Buy Champaign offers curbside pickup services for convenient order collection.
Can I get expert technical support at Best Buy Champaign?
Yes, Best Buy Champaign provides Geek Squad support for expert advice and service.
Is Best Buy Champaign accessible for customers with disabilities?
Yes, the store has a wheelchair-accessible entrance to accommodate customers with disabilities.
What payment methods are accepted at Best Buy Champaign?
Best Buy Champaign accepts debit card and check payments, and does not require cash-only transactions.
Can I recycle electronics at Best Buy Champaign?
Yes, Best Buy Champaign offers electronics recycling services.
Are there in-store shopping options available at Best Buy Champaign?
Yes, in-store shopping is available at Best Buy Champaign with no appointment required.
What are some nearby dining options around Best Buy Champaign?
Nearby dining options include Penn Station East Coast Subs, Raising Cane's, Applebee's Grill + Bar, LongHorn Steakhouse, Wendy's, and Burger King, perfect for grabbing a meal before or after your visit.
Where can I find other retail stores near Best Buy Champaign?
Close to Best Buy Champaign, you can visit Pinetree Plaza shopping center, Ross Dress for Less, Michaels Stores, Halloween City, and Party City for diverse shopping options.
How can nearby transit or services facilitate my visit to Best Buy Champaign?
The UPS Access Point location nearby can assist with shipping and deliveries, and Verizon Business Services is also close for telecommunications needs, helping enhance your shopping experience at Best Buy.
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