Business Details
About
Cell Phone StoreTCC
TCC Carmi, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1015 West Main Street.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
616 reviews
5 stars
601
4 stars6
3 stars3
2 stars1
1 star5
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised staff members, particularly Keagen, Kimberly, and Lora, for their helpfulness, professionalism, and knowledge.
Customer Service
Many reviews highlighted excellent customer service experiences, with staff going above and beyond to assist customers.
Mixed Experiences
While most feedback was positive, there were a few reports of rude service and dissatisfaction with fees, indicating inconsistency in customer experiences.
Store Environment
Some customers noted that the store was often busy with limited staff, leading to longer wait times.
- JLJanet LytleDec 8, 20255.0Thanks for helping fix my phone
- IWIrwin WilkinsDec 6, 20255.0Always 5 star service
- KAKatie ApelgrenNov 9, 20255.0Keagen is so great to work with! He always does his best to help everyone who comes in. He helped me get a new phone ordered and assisted with switching things over. Highly recommend!
- BHBonita HumphreyNov 8, 20255.0Thanks for finding the microphone button for me. Can't live without my talk to text
- RMRita JH MercerNov 6, 20255.0Appreciate the help i always get at this store
Frequently Asked Questions About Verizon
What are the operating hours of Verizon at 1015 West Main Street, Carmi?
Verizon is open Monday through Saturday from 10:00 AM to 6:00 PM and is closed on Sundays.
What brands of smartphones and devices does Verizon Carmi offer?
Verizon Carmi offers popular brands including Apple, Samsung, Motorola, LG, HTC, and Google devices.
Can I pick up my online order at the Verizon store in Carmi?
Yes, Verizon Carmi offers both in-store and curbside pickup options for your convenience.
Does Verizon Carmi provide services for both individual consumers and businesses?
Yes, the store serves both consumers and business customers with devices, services, and Verizon home internet.
What types of Verizon services and products are available at the Carmi location?
Available products and services include smartphones, tablets, wireless devices, Verizon Wireless plans, device activation, financing, total mobile protection, home internet, and accessories.
How can I schedule an appointment or manage my Verizon account for the Carmi store?
You can schedule appointments and manage your account using the My Verizon app or by visiting https://www.tccrocks.com/appointments/.
What nearby places can I visit before or after my visit to Verizon Carmi?
Nearby places include Di Maggio's Pizza for Italian food, Carmi Motel for accommodation, and Coffee Shop for a casual cafe experience.
Are there financial service providers near Verizon Carmi?
Yes, nearby financial service providers include Jackson Hewitt Tax Service, H&R Block, and Edward Jones Financial Advisors.
Is there a UPS Access Point location near Verizon in Carmi for my shipping needs?
Yes, a UPS Access Point location is nearby, offering courier and delivery services to help with your shipping requirements.
What types of accessories can I find at Verizon Carmi?
You can find phone cases, screen protectors, charging cables, car chargers, wireless chargers, Bluetooth headphones, and other smartphone accessories.