Brand Certified
Verizon
4.9(566 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
1190 Franklin St, Carlyle, IL
62231, United States
Certified by Verizon • Feb 22, 2026
(618) 594-4000
Certified by Verizon • Feb 22, 2026
https://locations.tccrocks.com/il/carlyle/571-12th-street.html
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTCC
TCC Carlyle, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1190 Franklin St.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.9
566 reviews
5 stars
548
4 stars8
3 stars3
2 stars1
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Chris and Darien, for their exceptional knowledge, helpfulness, and friendly demeanor.
Technical Support
Many reviews highlighted the staff's ability to resolve technical issues efficiently, with specific mentions of staff members going above and beyond to assist customers.
Store Experience
The store was noted for its clean and organized environment, contributing to a positive shopping experience.
Staff Recognition
Several customers recommended staff members for raises or recognition due to their outstanding service.
- KHKaren HummelFeb 8, 20265.0I upgraded my phone and had trouble with my Google messages. Chris was extremely helpful and never gave up with the process to retrieve my previous messages. He did a great job and I truly appreciate all of his hard work and dedication to helping me resolve this issue.
- EHEmma HampstenJan 30, 20265.0Great team here !
- AMAllen MeniettiJan 15, 20265.0Very pleasant visit to upgrade to new iPhone 17. Smooth process and knowledgeable sales rep!
- DMDara maueOct 10, 20255.0A big thank you to Chris for helping us get our new phones Thank you Chris
- DRDavid RellerOct 2, 20255.0Chris was a big help .I thank him lots!!!
Frequently Asked Questions About Verizon
What is the address of TCC Carlyle, the Verizon authorized retailer?
TCC Carlyle is located at 1190 Franklin St, Carlyle, IL 62231, USA.
What are the operating hours of TCC Carlyle?
TCC Carlyle is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Which brands of smartphones and devices does TCC Carlyle offer?
TCC Carlyle offers devices from Apple, Samsung, Motorola, LG, HTC, and Google.
What services can I get at TCC Carlyle?
TCC Carlyle provides services including prepaid plans, bill payments, business accounts, new lines, upgrades, device activation and financing, Verizon wireless plans, total mobile protection, and more.
Does TCC Carlyle support in-store pickup for products?
Yes, TCC Carlyle offers in-store pickup for products.
How can I schedule an appointment or plan a visit to TCC Carlyle?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
What types of products are available at TCC Carlyle?
Products available include smartphones, tablets, cell phones, wireless devices, mobile accessories, Bluetooth headphones, home internet devices, and more.
How does buying from TCC Carlyle support the local community?
Proceeds from every purchase at TCC Carlyle go directly toward doing good in the local community.
What nearby places can I visit before or after shopping at TCC Carlyle?
Nearby places include Oh So Sweet Bakery and Cafe for a treat, St Mary's Catholic Church for spiritual visits, and Flamingo on Fairfax for dining and drinks.
Are there other mobile phone stores near TCC Carlyle?
Yes, nearby mobile phone stores include Verizon and T-Mobile, which you might consider for comparison or additional services.
What other useful businesses are close to TCC Carlyle for customers?
Nearby useful businesses include CVS Pharmacy for health and pharmacy needs, United States Postal Service for mailing services, and Bank of Hillsboro for banking.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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