Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
1,091 reviews
5 stars
551
4 stars
260
3 stars
136
2 stars
59
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported unhelpfulness and lack of knowledge.
Store Access
Customers expressed frustration over the appointment-only shopping policy and difficulty in contacting the store.
Product Availability
Limited stock and selection reported, particularly in specific categories like toys and printers.
Curbside Pickup
Curbside pickup service was inconsistent, with some customers experiencing long waits and poor communication.
Overall Experience
Overall, experiences varied widely, with some customers satisfied with their purchases and service, while others expressed significant dissatisfaction.
- ABAdventures of Chloe BearJan 10, 20214.0Katie was fantastic, she helped my parents get new phones, and was very helpful.
- JEJason EdwardsJun 6, 20192.0Not sure why they exist anymore... lack of product knowledge was kinda bad, service slow...
- DGDonald GobelApr 3, 20191.0I went there looking to buy the Samsung s10e. The salesman asked what carrier I had. When I said Tmobile he told it would cost me the full amount and that they would not set it for me. If I had one of three carriers I would have gotten the phone for $50 less plus they would have set it for me. So basically best buy is saying give us the money take the phone and get out of our store.
Frequently Asked Questions About Best Buy
What are the available pickup and delivery options at Best Buy in Carbondale?
Best Buy in Carbondale offers curbside pickup services for customer convenience.
Where is Best Buy located in Carbondale, IL?
Best Buy is located at 1270 E Main St, Carbondale, IL 62901, USA.
What are the operating hours of Best Buy in Carbondale?
Currently, the Best Buy location in Carbondale is closed all days of the week.
Does Best Buy in Carbondale have wheelchair accessible entrances?
Yes, Best Buy in Carbondale has a wheelchair accessible entrance.
Can customers shop inside the Best Buy store in Carbondale?
Yes, in-store shopping is available at Best Buy in Carbondale.
Does Best Buy in Carbondale offer in-store pickup?
Yes, in-store pickup is available at this Best Buy location.
Which nearby stores can I visit along with Best Buy in Carbondale for a beauty shopping experience?
You can visit Ulta Beauty and Benefit Cosmetics BrowBar nearby for cosmetic and beauty supplies, along with Best Buy for electronics.
Are there any nearby places to eat or grab coffee near Best Buy in Carbondale?
Yes, nearby you can find Chili's Grill & Bar for a meal and Starbucks for coffee.
Where can I find other retail stores near Best Buy in Carbondale?
Nearby retail stores include Old Navy for clothing, HomeGoods for home goods and furniture, and T.J.Maxx for department and clothing needs.
What payment methods are accepted at Best Buy Carbondale?
Best Buy accepts debit cards and checks; it does not require cash only.