Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Calumet City, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1245 Torrence Ave.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
695 reviews
5 stars
625
4 stars
19
3 stars
11
2 stars
11
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Josilyn received numerous accolades for her exceptional customer service, being described as friendly, patient, and knowledgeable.
Staff Attitude
While many customers praised the helpfulness of staff like Josilyn and Quida, there were complaints about poor attitudes from other employees.
Professionalism
Several reviews highlighted the professionalism of staff members, particularly Josilyn, who was noted for her ability to multitask and provide thorough assistance.
Store Experience
Customers expressed mixed feelings about their experiences, with some praising the service and others citing issues with staff behavior and service quality.
- SLStacy Leonard3 days ago5.0Josilyn is great help thank you for everything
- TMTeresa MartellJan 3, 20265.0Josilyn is incredible at her job and thank you for helping me with my phone
- LSLeslie StaplesDec 31, 20255.0Josilyn is great very patient and fast
- LJLARRAINE BRYANT (Larraine J)Dec 30, 20255.0Super professional and solved every problem! I also observed how she worked with multiple customers with patience and kindness. She derseves a raise in pay! In this day you don't find many people with her customer skills.
- MBMichael BryantDec 30, 20255.0Josilyn is simply the best help me with my new phone with Excellence!
Frequently Asked Questions About Verizon
What is TCC Calumet City and what services does it offer?
TCC Calumet City is a Verizon authorized retailer offering the latest devices with Verizon 5G network coverage, smartphones, tablets, home internet service, and award-winning customer support for both consumers and businesses.
What brands of devices can I find at TCC Calumet City?
You can find devices from Apple, Samsung, Motorola, LG, and HTC at TCC Calumet City.
What are the operating hours of TCC Calumet City?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Does TCC Calumet City offer in-store pickup for online orders?
Yes, TCC Calumet City offers in-store pickup for selected products.
How can I schedule an appointment at TCC Calumet City?
You can schedule an appointment online via their reservation website at https://www.tccrocks.com/appointments/.
What protection plans are available at TCC Calumet City?
TCC Calumet City features Total Mobile Protection plans to keep your devices covered.
Where is TCC Calumet City located?
The store is located at 1245 Torrence Ave, Calumet City, IL 60409.
What nearby food and drink options are available near TCC Calumet City?
Nearby you can enjoy Starbucks for coffee, Bennigan’s for casual dining, Buffalo Wild Wings for wings and bar-style food, Taco Bell for fast Mexican food, Sonic Drive-In for burgers, Panda Express for Chinese fast food, and White Castle for fast burgers.
Are there other mobile phone stores near TCC Calumet City?
Yes, there are other mobile phone stores nearby including Verizon, another TCC Verizon Authorized Retailer, and T-Mobile stores.
What nearby shopping options can I visit before or after my trip to TCC Calumet City?
Close to TCC Calumet City you’ll find shopping options like The Vitamin Shoppe for health supplements, GameStop for video games and electronics, Mattress Firm Clearance Center, Bath & Body Works for beauty products, Victoria's Secret & PINK for lingerie and clothing, Value City Furniture, JCPenney department store, and various shoe stores such as Finish Line, Kids Foot Locker, and Foot Locker.