Brand Certified
Verizon
4.7(703 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
1245 Torrence Ave, Calumet City, IL
60409, United States
Certified by Verizon • Feb 22, 2026
(708) 933-9690
Certified by Verizon • Feb 22, 2026
https://locations.tccrocks.com/il/calumet-city/1245-torrence-ave.html
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Calumet City, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1245 Torrence Ave.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.7
703 reviews
5 stars
633
4 stars
19
3 stars
11
2 stars
11
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Josilyn received overwhelmingly positive feedback for her exceptional customer service, being described as patient, knowledgeable, and professional.
Staff Performance
Multiple customers praised various staff members, particularly Josilyn and Quida, for their ability to multitask and provide thorough assistance.
Negative Experiences
Some customers reported poor service experiences, citing unhelpful attitudes from staff and lack of support during visits.
Store Environment
The store's atmosphere was generally viewed positively, with many customers appreciating the helpfulness and friendliness of the staff.
- SSShirleyFeb 11, 20265.0D’Aiyress has a great personality, she is very patience and sincere. You need more sales reps like her. You could benefit to have a crash course for seniors. She would be a great access in doing that as well.
- KBKentwan BalmerFeb 9, 20265.0Joslyn… is the best customer rep I’ve had! Will definitely be coming back for my Verizon needs!
- FSFreddie StephensFeb 6, 20265.0Josilyn is great
- DHdevonte harrisFeb 5, 20265.0Man Josilyn was great very professional, efficient, helpful, and informative and got me in and out all the while getting me in and out. She is the best I highly recommend everyone ask for her.
- SLStacy LeonardJan 9, 20265.0Josilyn is great help thank you for everything
Frequently Asked Questions About Verizon
What is TCC Calumet City and what services does it offer?
TCC Calumet City is a Verizon authorized retailer offering the latest devices with Verizon 5G network coverage, smartphones, tablets, home internet service, and award-winning customer support for both consumers and businesses.
What brands of devices can I find at TCC Calumet City?
You can find devices from Apple, Samsung, Motorola, LG, and HTC at TCC Calumet City.
What are the operating hours of TCC Calumet City?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Does TCC Calumet City offer in-store pickup for online orders?
Yes, TCC Calumet City offers in-store pickup for selected products.
How can I schedule an appointment at TCC Calumet City?
You can schedule an appointment online via their reservation website at https://www.tccrocks.com/appointments/.
What protection plans are available at TCC Calumet City?
TCC Calumet City features Total Mobile Protection plans to keep your devices covered.
Where is TCC Calumet City located?
The store is located at 1245 Torrence Ave, Calumet City, IL 60409.
What nearby food and drink options are available near TCC Calumet City?
Nearby you can enjoy Starbucks for coffee, Bennigan’s for casual dining, Buffalo Wild Wings for wings and bar-style food, Taco Bell for fast Mexican food, Sonic Drive-In for burgers, Panda Express for Chinese fast food, and White Castle for fast burgers.
Are there other mobile phone stores near TCC Calumet City?
Yes, there are other mobile phone stores nearby including Verizon, another TCC Verizon Authorized Retailer, and T-Mobile stores.
What nearby shopping options can I visit before or after my trip to TCC Calumet City?
Close to TCC Calumet City you’ll find shopping options like The Vitamin Shoppe for health supplements, GameStop for video games and electronics, Mattress Firm Clearance Center, Bath & Body Works for beauty products, Victoria's Secret & PINK for lingerie and clothing, Value City Furniture, JCPenney department store, and various shoe stores such as Finish Line, Kids Foot Locker, and Foot Locker.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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