Business Details
7854 S Cicero Ave, Burbank, IL
60459, United States
Certified by Verizon • Feb 22, 2026
(708) 346-6115
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/illinois/burbank/burbank-337621
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Burbank for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.6
505 reviews
5 stars
281
4 stars
42
3 stars
24
2 stars
25
1 star
133
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude and unhelpful staff, while a few praised specific employees for their excellent service.
Employee Attitude
Numerous reviews highlight a negative attitude among employees, with reports of dismissive behavior and lack of professionalism, contributing to a poor customer experience.
Management Issues
Several customers expressed dissatisfaction with management, citing unhelpfulness and a lack of accountability among staff, leading to unresolved issues and frustration.
Long Wait Times
Customers frequently mentioned long wait times for service, even when the store was not busy, which added to their frustration with the overall experience.
Mixed Experiences
While many reviews were negative, a few customers reported positive experiences, indicating that service quality may vary significantly depending on the employee assisting.
- KGKim Grice3 days ago5.0Store Manager Maria is amazing! Great customer service! She helped me with my issues in only 1 visit and a few moments! Highly recommended! Thank you so much!
- ALanita luckettFeb 13, 20265.0Benny was Fantastic! He remained professional and went the extra mile with service He resolved my recent cell phone issues. He is a great Asset to the store! Give him a raise!!
- CPCecilia PeelerFeb 11, 20265.0Very professional, courteous,kind and knowledgeable. Moises, my rep was very patient with me which I truly appreciated since I am elderly with very little technical experience or knowledge.The Supervisor, Maria was very nice as well. Love this Verizon store.
- RMRita MckendrickFeb 9, 20265.0I came in wanting to talk about my bill, she helped me review my bill and discounts to offer I been with Verizon for 27 years. Huge thank you to the manager maria 😁
- RMRobert MckendrickFeb 9, 20265.0Had a bug on my phone, manager Maria helped me took her time and got me back running thank you,
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: