Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
3,524 reviews
5 stars
1,961
4 stars
746
3 stars
295
2 stars
146
1 star
376
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some employees praised for their helpfulness and knowledge, while others are criticized for rudeness and lack of assistance.
Checkout Experience
Customers expressed frustration with long wait times at checkout, particularly due to the merging of checkout and returns lines.
Product Knowledge
Several reviews highlighted a lack of product knowledge among staff, leading to misinformation and customer dissatisfaction.
Delivery Issues
Numerous complaints were made regarding delivery problems, including cancellations and damaged items, particularly with appliance orders.
Store Environment
While some customers appreciated the store layout and cleanliness, others reported a chaotic atmosphere with loud employees and unprofessional behavior.
- JLJoe LuckettDec 30, 20251.0Ordered a Xbox Ally. The box arrived completely empty. Customer service hung up on me. The delivery driver said "I no speak English" and hung up. Will never shop at Best Buy again. What a joke.
- KKkanukeDec 28, 20251.0Spent over 20 minutes in the checkout line because now they group people checking out with merchandise in the same line as people returning merchandise. Why would you do this? Have a separate returns counter like you use to have. I know you revenue is down to a measly 41 billion. Surely you could pay someone 20/hr to work a customer returns counter instead of grouping the returns with the checkout lanes. Waste of time purchasing any items in the store. Next time, if there’s gonna be a next time, I’ll order it online. But, probably not from Not so Best Buy.
- KKkas KDec 26, 20255.0Out of all the Best Buy’s I’ve been to lately I can say today’s visit has been the best. It was very busy since it’s right after Christmas. But I had the best service ever. I needed help finding a good camera and Brian answered all my questions. Brian was kind, helpful, and calm. I didn’t feel rushed. I hope there are more workers as kind as Brian. I felt very good making my purchase when I came with no knowledge. At the cash register Thalassa was very kind also. Thank you and Happy Holidays!
- JJJossiDec 26, 20255.0HUGE shoutout to Luis who took care of me during my last trip to the Burbank Best Buy! I had a ton of questions about purchasing a gaming monitor and needed help making the right choice for my specific needs. Instead of pointing to the most expensive or most popular monitor, Luis took the time to explain how different monitors could impact my gaming experience and the key specs to prioritize (he was so knowledgeable). He also used the display models to show me how these specs actually "show up" on the monitors, which was very helpful to me as I'm a visual person. Most importantly, he was VERY patient with me (I was all over the store, bouncing from one monitor to the next) and allowed me some alone time to consider my budget (lol) while checking in on me as needed. After my purchase with Luis, I felt very confident in my choice! - Jocelyn (official Alienware monitor lover)
- ADAnastacia DawkinsDec 16, 20251.0This is buy far the worst Best Buy if you're looking to buy an appliance to be installed. Our second time ordering appliances and second time cancelling. On both occasions there were issues with their warehouse. First time our appliances were damaged BOTH fridge and range. This time they cancelled delivery the first date and rescheduled. It's always something. My husband has labs to be completed and rescheduled to ensure we would get our dishwasher. We cancelled this order to and will be going to home Depot. Fix the warehouse
Frequently Asked Questions About Best Buy
What products can I find at Best Buy in Burbank, IL?
You can shop TVs, computers, appliances, and more at Best Buy in Burbank, IL.
What are the operating hours of Best Buy at 7600 S Cicero Ave?
Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sunday.
Does Best Buy in Burbank offer curbside pickup services?
Best Buy offers curbside pickup services for customer convenience.
Is the Best Buy store in Burbank wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance to accommodate all customers.
Can I get repair services at this Best Buy location?
Yes, this Best Buy provides service and repair options including Geek Squad support.
Are appointments required to shop or get service at Best Buy in Burbank?
No, appointments are not required for shopping or services at this location.
Which nearby store can help me with mobile phones and telecommunications?
Cricket Wireless Authorized Retailer nearby specializes in mobile phones and telecommunications services.
Where can I go for furniture shopping near Best Buy Burbank?
Nearby furniture stores include Lovesac and Furniture Stars, both offering a variety of home goods and mattresses.
What nearby dining options are available around Best Buy in Burbank?
You can visit Eagle Arena, Applebee's Grill + Bar, or Potbelly Sandwich Shop for dining near Best Buy in Burbank.
How can I contact Best Buy in Burbank for inquiries or assistance?
You can reach Best Buy in Burbank by phone at +1 708-229-0065.