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Verizon

4.7
(771 reviews)

Business Details

(815) 937-9633

About

Cell Phone StoreTCC
TCC Bourbonnais, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2082 North State Route 50.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
2082 North State Route 50, Bourbonnais, IL
60914, United States

Hours

Reviews

4.7
771 reviews
5 stars
707
4 stars
17
3 stars
4
2 stars
4
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being knowledgeable, friendly, and helpful, with many specific mentions of Brittany, Anthony, and Hayley.

Efficiency

Many reviews highlighted the quick service and efficiency of the staff, with customers often being in and out of the store in a timely manner.

Product Knowledge

Staff members were frequently noted for their expertise in Verizon products and services, helping customers make informed decisions.

Mixed Experiences

While most feedback was positive, there were a few negative comments regarding unhelpful staff and misleading information about charges.
  • TM
    Torchy Massie
    1 day ago
    5.0
    VERIZON Employee gave us fast service and answered all our questions, she was very knowledgeable and polite! Torchy Massie
  • CD
    Cindy Deyoung
    1 day ago
    5.0
    Jonathon was the absolute best!!!!! He helped with my phone and was so kind! I will be coming back just for him!
  • MS
    MaryJeanne St.Aubin
    1 day ago
    5.0
    Jonathon helped me upgrade with such a great deal!!! He is the very definition of customer service. I will have my whole family deal exclusively with him! Thank you again for the best service I've had with Verizon!
  • JJ
    Jen Johnson
    Feb 6, 2026
    5.0
    Brittney at the Verizon store is INCREDIBLE!!! She had my phone issue fixed in under a minute! I was in and out! Everyone there is so incredibly nice and helpful! I highly recommend using this Verizon store!!
  • JB
    Jackie Broderick
    Jan 28, 2026
    5.0
    AMAZING service! They helped get my phone number back after being hacked. Every associate when above and beyond, especially Store Manager Gallen Walton! He spent well over a hour with me and when it came time for the store to close for the day he and another associate stayed after until I had a working phone. Going forward this Verizon store will be my go to store. THANK YOU!

Frequently Asked Questions About Verizon

What products and services does Verizon at 2082 North State Route 50 offer?

Verizon offers the latest smartphones, tablets, wireless devices, Verizon home internet, accessories, business accounts, and services like prepaid plans, device activation, bill payments, and more.

What are the operating hours of Verizon in Bourbonnais?

The store is open Monday to Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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