Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,446 reviews
5 stars
808
4 stars
306
3 stars
126
2 stars
42
1 star
164
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the helpfulness and friendliness of staff, others reported poor service, long wait times, and lack of communication.
Product Availability
Several reviews indicated issues with stock levels and availability of items, leading to customer frustration.
Installation Issues
Multiple customers experienced problems with installation services, including miscommunication and lack of expertise.
Geek Squad Performance
The Geek Squad received mixed reviews; while some customers had positive experiences, others faced delays and inadequate support.
Overall Experience
Customers expressed disappointment with the overall shopping experience, citing a decline in service quality and product selection.
- BPBatrick Prock4 days ago4.0Car audio section vibrated the rest of the store.
- YYYogi YoungOct 19, 20255.0As soon as I walked in a supervisor directed me to the area of the store i needed to go for my purcase, and an employee was there to assist me. The employee went the extra mile to ensure i was buying the correct item for my computer.
- SCSue CowleyOct 3, 20251.0Bought a brand new refrigerator and asked for doors that hinged on left side. It came with hinges on the right side instead and the delivery guy refused to change them. Then told me he'd have someone call me in 10 minutes which did NOT happen. When I called the store they also refused to change the hinges to the left side and they said they would charge me $69. to come out and change them. I refuse to pay extra for something that should have been done right in the first place... not charge extra. I will NEVER buy ANYTHING from Best Buy EVER AGAIN. They are terrible terrible terrible store
- DNDakota NowakSep 26, 20251.0Don’t even let the kids have a chance at being kids sell all the cards to the same 10 scalpers Everytime … sad … cancelled my card and membership with Best Buy
- TJTim JenkinsSep 25, 20255.0Clay in stereo installations is the number one techie in ALL of the United States - of all Best Buy locations. Legit. He will get the equipment you need, save you money on what you dont need, and taylor your installation to exactly the purpose you intend. I am happy with my integrated install that increased the comfort and safety of my daily driver. It was not expensive and has my regular ride into an audiophile dream with bluetooth android auto in a vehicle year it was not available.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Bourbonnais, IL?
You can shop for TVs, computers, appliances, cameras, home electronics, video games, and more at Best Buy in Bourbonnais, IL.
What are the store hours for Best Buy in Bourbonnais?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Bourbonnais offer service and repair?
Yes, Best Buy offers Geek Squad support for service and repair.
Can I pick up my online order at the Bourbonnais Best Buy store?
Yes, in-store pickup is available at the Bourbonnais Best Buy location.
Is there wheelchair accessibility at Best Buy in Bourbonnais?
Yes, the store has a wheelchair accessible entrance.
Does Best Buy in Bourbonnais accept debit cards and pay by check?
Yes, Best Buy accepts debit cards and payments by check.
Are there nearby places to eat close to the Best Buy in Bourbonnais?
Yes, nearby restaurants include White Castle, Tucci's Italian, Caribbean Delite, TGI Fridays, and Red Lobster, perfect for dining before or after your shopping visit.
What other stores can I visit near Best Buy in Bourbonnais?
Nearby retail stores include Toys "R" US, Bedding Experts, Seno Formal Wear, GameStop - Mall, Bourbonnais Sears, and Rogers & Hollands Jewelers.
Are there any entertainment or cultural spots close to Best Buy in Bourbonnais?
Yes, you can visit the Bradley Public Library, Community Arts Council of Kankakee County, CarrikTer - Artist & Mobile Art Studio, and Medusa’s Madhouse nearby.
What types of payment does Best Buy in Bourbonnais accept, and do they require appointments?
Best Buy accepts debit cards, checks, and does not require appointments for shopping or services.