Visit our store at Bolingbrook for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Many customers praised the staff for their helpfulness, knowledge, and patience, particularly highlighting individuals like Tiffany, Ben, and Leo.
Store Experience
The store is generally described as clean and welcoming, but some customers reported long wait times and issues with staff availability.
Sales Issues
Several reviews mentioned problems with billing, trade-ins, and sales tactics, leading to dissatisfaction with the overall purchasing experience.
Mixed Reviews
While many customers had positive experiences, there were notable complaints about unprofessional behavior and lack of assistance for complex issues.
DD
Dees Deals
Jan 3, 2026
5.0
Diana! What stellar customer service & knowledge! Thank you for the help my hero✌️
PC
PJ Connelly
Aug 13, 2025
5.0
On Aug 12, Tiffany from Weber Rd Store was able to help us a problem. She walked us through the steps and was very patient and knowledgeable. She's a great staff member. Thank you!
KN
Karl Napekoski
Aug 9, 2025
5.0
Jesus, the store manager, helped me take an advantage of a promotion and maximize my savings. Love Verizon and love the customer service at this Bollingbrook store!
FC
Felipe Fernandez del Castillo
Feb 15, 2023
1.0
I purchased a phone here and was billed three times for it.
What products and brands are available at the Verizon store in Bolingbrook?
The Verizon store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and sells brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services does the Verizon Bolingbrook location provide?
Services include mobile plans, wireless internet plans, voice plans, and business devices such as cell phones, tablets, laptops, and mobile hotspots.
What are the store hours for Verizon in Bolingbrook?
Monday to Friday: 10 AM to 8 PM, Saturday: 9 AM to 7 PM, Sunday: 10 AM to 5 PM.
Does the Verizon store offer options to order online and pick up in-store?
Yes, customers can buy online and pick up their orders in-store, with options for free 2-day shipping, express lockers, or same-day delivery in select areas.
How can I schedule an appointment at the Verizon Bolingbrook store?
You can schedule an in-store appointment online via the Verizon website or use the My Verizon app for added convenience.
What payment methods does Verizon Bolingbrook accept?
The store accepts payments via check, debit card, mobile NFC payments, and does not require cash only.
Does the Verizon store provide free Wi-Fi for customers?
Yes, Verizon Bolingbrook offers free Wi-Fi to customers visiting the store.
Which nearby eateries can I visit before or after shopping at Verizon Bolingbrook?
Nearby dining options include Jersey Mike's Subs, Nancy's Pizza, Chili's Grill & Bar, It's Just Wings, Red Robin Gourmet Burgers, Dunkin', Chick-fil-A, CAVA, Mod Pizza, Ko Sushi, and Charleys Cheesesteaks.
Are there beauty and wellness services near the Verizon store in Bolingbrook?
Yes, nearby you can find Elegant Nails, Great Clips, and Premium Nails & Spa for various beauty and salon services.
What other retail and service stores are located near Verizon Bolingbrook?
Nearby stores include Sears Appliance & Hardware Store, Mattress Firm, Pet Supplies Plus Bolingbrook, Petco, AutoZone Auto Parts, and Farmers Insurance - Teresa Dominguez.