Verizon

4.0
321 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Bolingbrook for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
224 N Weber Rd, Bolingbrook, IL
60440, United States

Hours

Reviews

4.0
229 reviews
5 stars
131
4 stars
34
3 stars
20
2 stars
11
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and patience, particularly highlighting individuals like Tiffany, Ben, and Leo.

Store Experience

The store is generally described as clean and welcoming, but some customers reported long wait times and issues with staff availability.

Sales Issues

Several reviews mentioned problems with billing, trade-ins, and sales tactics, leading to dissatisfaction with the overall purchasing experience.

Mixed Reviews

While many customers had positive experiences, there were notable complaints about unprofessional behavior and lack of assistance for complex issues.
  • DD
    Dees Deals
    Jan 3, 2026
    5.0
    Diana! What stellar customer service & knowledge! Thank you for the help my hero✌️
  • PC
    PJ Connelly
    Aug 13, 2025
    5.0
    On Aug 12, Tiffany from Weber Rd Store was able to help us a problem. She walked us through the steps and was very patient and knowledgeable. She's a great staff member. Thank you!
  • KN
    Karl Napekoski
    Aug 9, 2025
    5.0
    Jesus, the store manager, helped me take an advantage of a promotion and maximize my savings. Love Verizon and love the customer service at this Bollingbrook store!
  • FC
    Felipe Fernandez del Castillo
    Feb 15, 2023
    1.0
    I purchased a phone here and was billed three times for it.

Frequently Asked Questions About Verizon

What products and brands are available at the Verizon store in Bolingbrook?

The Verizon store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and sells brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.

What services does the Verizon Bolingbrook location provide?

Services include mobile plans, wireless internet plans, voice plans, and business devices such as cell phones, tablets, laptops, and mobile hotspots.