Business Details
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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
1,762 reviews
5 stars
910
4 stars
416
3 stars
174
2 stars
63
1 star
199
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude or unresponsive.
Product Availability
Customers frequently report issues with product availability, including items being out of stock or not ready for pickup despite being listed as available.
Store Condition
The store is described as clean and organized by some, but others find it uninviting and poorly maintained.
Order Issues
Several customers experienced problems with online orders, including delays, damaged items, and poor handling of returns.
Staff Knowledge
While some staff members are noted for their knowledge and helpfulness, others are criticized for lack of product knowledge and assistance.
- PPPADZILO4 days ago5.0SOFÍA ME ATENDIÓ EXCELENTE, QUERÍA COMPRAS UN ARTICULO, Y TERMINÉ COMPRANDO 5, DE LA ATENCIÓN ESMERADA QUÉ ME HIZO.
- BRBridget reyesOct 21, 20255.0They had pokemon cards that we needed.
- WTWalter TaylorOct 20, 20255.0Supervisor Cory was AWESOME.. well knowledgeable, polite, patient, and super friendly.. great asset to the BEST BUY company..
- URUmar RafdeenOct 18, 20255.0Axel/ Alex dont remember name exactly(entrance) & Cory are awsome. helped me find what I need and I got it. Thank you guys
- JRJerry ROct 8, 20251.0This store stole my RTX5080 order and tried to get me to take an empty box: "Lost" my pickup order and then "found" it after I contacted corporate. You can't call stores directly anymore so that was my only option. Drove back to the store a second time to pick up and the item they brought up to the register was an open-box haphazardly taped back together. Left it there and walked out. Bad enough their online system is designed for scalpers to buy everything up. Edit: Don't gaslight me, Best Buy. If you want to "learn more about this situation," ask your CEO, Corie Barry or Kristen in Corporate Escalation. They know all about it and don't care.
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy in Bolingbrook, IL?
Best Buy in Bolingbrook, IL is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sundays from 10:00 AM to 8:00 PM.
What services does Best Buy in Bolingbrook offer?
This Best Buy store offers sales of TVs, computers, appliances, and more, along with expert advice, same day pickup, and Geek Squad support.
Does Best Buy Bolingbrook provide curbside pickup?
Best Buy in Bolingbrook offers curbside pickup services for customer convenience.
Is there wheelchair accessible entrance available at Best Buy in Bolingbrook?
Yes, Best Buy in Bolingbrook has a wheelchair accessible entrance for customers.
Can I pay using debit cards at the Best Buy Bolingbrook store?
Yes, this Best Buy location accepts debit card payments and does not require cash-only transactions.
Does Best Buy Bolingbrook provide in-store pickup and shopping?
Yes, customers can shop inside the store and also opt for in-store pickup at Best Buy Bolingbrook.
Where can I get computer repair services near Best Buy Bolingbrook?
Geek Squad, located nearby, offers IT services and computer repairs and is convenient for Best Buy customers needing technical assistance.
What grocery stores are near Best Buy Bolingbrook if I want to shop before or after visiting?
Nearby grocery stores include ALDI USA and HomeMax, which offer groceries and home goods for convenient shopping around your Best Buy visit.
Are there fitness centers close to Best Buy Bolingbrook where I can work out?
Yes, LA Fitness and Xsport Fitness gyms are located nearby, perfect for customers wanting to exercise before or after shopping at Best Buy.
Can you suggest some nearby dining options around Best Buy in Bolingbrook?
Dining options near Best Buy include Dosbros Fresh Mexican Grill, Gung Ho Japanese Restaurant, Fuel Up Energy Cafe, McDonald's, and Boston Market, suitable for different tastes after shopping.