Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
1,783 reviews
5 stars
926
4 stars
416
3 stars
176
2 stars
63
1 star
202
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff performance is mixed; while some customers praised helpful and friendly staff, others reported rude service and long wait times.
Product Availability
Customers expressed frustration with inventory issues, including items listed as in stock but not available for immediate pickup.
Delivery and Returns
Several reviews highlighted problems with delivery and return processes, including damaged items and poor handling of exchanges.
Store Environment
The store's atmosphere received mixed reviews, with some describing it as clean and organized, while others found it uninviting and poorly stocked.
- MOMichael OdihirinJan 5, 20263.0Some basic items are out of stock especially the INSIGNIA MASSAGE SEATS, Bestbuy bring it back.
- LMLety MeehanJan 3, 20261.0We purchased a TV on Dec. 18th, the sales clerk convinced us to have it delivered and for $50, they would haul away the old one. We explained that it was a 60" TV from 30 years ago and was very large. We were told we would get a refund if it wasn't possible. The TV was delivered on Dec. 20th, the deliverymen said they needed their tools to take it apart, but that they could do it. Said we would get a call on the 21st to reschedule. Never received a call. I waited until Friday, Dec. 26th. The representative said they would send someone on Monday the 29th, with tools, they were aware of the size. On Monday at 7:15pm, I called to see if someone was still coming, the representative assured me that he spoke to the team and they were just running late. We waited until 10:40. The next day , the 30th we spoke with another representative who said they would be coming today, Jan. 3rd and apologized profusely. Today at 6:00 pm, I called to see if they were on their way, after being on hold for 40 minutes, I was told they do not haul away large tvs, but if I wanted they could do it for $199. In my previous conversations I was never told this by anyone, I asked to speak with a supervisor, the representative said he would give me the same answer, but would be calling me in 5 to 10 min. I am still waiting, that was an hour ago. If the size was an issue why were we sent a confirmation yesterday about hauling it today. Not one person that we spoke with ever said it was an issue, and if it was why did no one call us to advise us of the situation. I would love to hear from corporate, but I've been told they don't care. Extremely disappointed in Best Buy.
- MMMaryJan 3, 20261.0Cancelled the order I had made w/ a discount code, and could not reinstate the order or refund the one-time use code. Happy to help me order at full price though!
- YYYeonhyDec 16, 20255.0I had to stop in to exchange my TV after a rather unfortunate experience at the one on 75th St. in Darien. I was a little apprehensive, but was met with such care and professionalism by Cory. He took care of everything with such a wonderful attitude, and it made me feel very comfortable on spending a large amount of money on another TV. I would recommend going to him for everything.
- JRJulie RuthDec 11, 20255.0I have been waiting a week for a monitor I ordered online to be delivered. Finally my patience gave out and I said "Why am I doing this? I can get a new monitor from Best Buy is about an hour. The monitor I got doesn't have all the features the one I was waiting for did. But I can pretty well add those on as asseccories without all the hassle of waiting for deliveries.
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy in Bolingbrook, IL?
Best Buy in Bolingbrook, IL is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sundays from 10:00 AM to 8:00 PM.
What services does Best Buy in Bolingbrook offer?
This Best Buy store offers sales of TVs, computers, appliances, and more, along with expert advice, same day pickup, and Geek Squad support.
Does Best Buy Bolingbrook provide curbside pickup?
Best Buy in Bolingbrook offers curbside pickup services for customer convenience.
Is there wheelchair accessible entrance available at Best Buy in Bolingbrook?
Yes, Best Buy in Bolingbrook has a wheelchair accessible entrance for customers.
Can I pay using debit cards at the Best Buy Bolingbrook store?
Yes, this Best Buy location accepts debit card payments and does not require cash-only transactions.
Does Best Buy Bolingbrook provide in-store pickup and shopping?
Yes, customers can shop inside the store and also opt for in-store pickup at Best Buy Bolingbrook.
Where can I get computer repair services near Best Buy Bolingbrook?
Geek Squad, located nearby, offers IT services and computer repairs and is convenient for Best Buy customers needing technical assistance.
What grocery stores are near Best Buy Bolingbrook if I want to shop before or after visiting?
Nearby grocery stores include ALDI USA and HomeMax, which offer groceries and home goods for convenient shopping around your Best Buy visit.
Are there fitness centers close to Best Buy Bolingbrook where I can work out?
Yes, LA Fitness and Xsport Fitness gyms are located nearby, perfect for customers wanting to exercise before or after shopping at Best Buy.
Can you suggest some nearby dining options around Best Buy in Bolingbrook?
Dining options near Best Buy include Dosbros Fresh Mexican Grill, Gung Ho Japanese Restaurant, Fuel Up Energy Cafe, McDonald's, and Boston Market, suitable for different tastes after shopping.