Business Details
504 Iaa Dr, Bloomington, IL
61701, United States
Certified by Verizon • Feb 22, 2026
(309) 664-6977
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/illinois/bloomington/bloomington-il-246423
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Bloomington for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.8
733 reviews
5 stars
419
4 stars
90
3 stars
40
2 stars
42
1 star
142
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some representatives received high praise for their helpfulness and knowledge, others were criticized for rudeness and lack of professionalism.
Wait Times
Many customers reported long wait times and inefficient service, leading to frustration during their visits.
Sales Practices
Several reviews highlighted concerns about aggressive sales tactics and misleading information regarding pricing and promotions.
Staff Knowledge
While some staff members were noted for their expertise and ability to resolve issues, others were described as unhelpful or uninformed.
Store Environment
The store was generally described as clean and organized, but some customers experienced disorganization during busy periods.
- LKLinda KagelJan 13, 20265.0Sydni Goodman was awesome in helping me set up my phone and account. Her manager was awesome also. Sydni spent ALOT of time with me in changing over from a previous carrier and she met with a lot of problems with that previous carrier yet she stayed with the task until completed. Thank you Sydni!!
- SHSam HoffmenDec 29, 20251.0They treat you as if you don’t matter and only care about your money I’ve been a Custmer over two years and spent over 10k with this company just to be disappointed time after time I’d recommend spending your hard earned money somewhere else hope it was worth losing a customer after two years
- JBJF BrunsSep 21, 20251.0Accidentally showed up on an iPhone release day 🤯 but the manager greeted me at the door, assigned me an agent. Told him I wanted to exchange my wife's new phone with no activation. Was out of there in 15-20 min, Very happy until I got in my car and my phone didn't work. He activated my new phone (which I didn't have with me) Back in I go, he then activates my wife's new exchanged phone so now I have no way to find her as she's shopping in a near by mall. Long story short, another half hour, continued mishaps and I'm finally out of there. To add insult to injury, this resulted in Verizon removing my $1,000 new phone credit which I had to spend another half hour working out over the phone. I've been with Verizon for 14 years, over that time, only visited 2 different company stores with the same level of frustration. I hope I never have to visit another one again.
- KWKatherine WilliamsOct 30, 20235.0Employees are very knowledgeable and very helpful.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon location in Bloomington, IL?
The Verizon store in Bloomington, IL is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.
What brands of smartphones does the Verizon Bloomington store offer?
They offer the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and devices from Motorola, Kyocera, and TCL.
What services can I get at the Verizon store in Bloomington?
The store offers mobile plans, wireless internet plans, voice plans, and products like business cell phones, mobile hotspots, tablets, and laptops.
Does the Verizon Bloomington store offer online shopping and pickup options?
Yes, you can shop online and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment online for a more convenient shopping experience.
What payment methods are accepted at Verizon Bloomington?
Verizon accepts cash, debit cards, checks, and mobile NFC payments; cash-only payments are not required.
Is there free Wi-Fi available at the Verizon Bloomington store?
Yes, the store offers free Wi-Fi for customers.
What nearby dining options are available around Verizon Bloomington?
Nearby restaurants include Bandana's Bar-B-Q, Avantis Italian Restaurant, Chicken Salad Chick, Schlotzsky's, Tokyo Spa, McDonald's, and Outback Steakhouse, offering a variety of cuisines for you to enjoy before or after your visit.
Are there other related Verizon or mobile stores near this location?
Yes, Verizon Business Services, a telecommunications company and mobile phone store, is nearby for business-related needs.
What nearby retail and shopping options can I visit when at the Verizon Bloomington store?
Nearby retail options include The Counted Needle craft store, Sleep Number mattress store, Kay Jewelers, Lovesac furniture store, Sears department store, Finish Line shoe store, Carter's children's clothing, OshKosh B'Gosh, Kmart, DICK'S Sporting Goods, PetSmart, HomeGoods, and Five Below for a variety of shopping choices.
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Certified February 22, 2026Yext Knowledge Graph
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