Best Buy

4.0
2067 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2103 N Veterans Pkwy, Bloomington, IL
61704, United States

Hours

Reviews

4.0
2,067 reviews
5 stars
983
4 stars
557
3 stars
253
2 stars
100
1 star
174

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness of staff, others reported poor service and long wait times.

Product Availability

Customers noted a good selection of electronics, but some expressed disappointment with limited stock and high prices compared to online options.

Geek Squad Experience

Experiences with Geek Squad varied widely, with some customers praising their service while others reported poor communication and unsatisfactory repairs.

Store Environment

The store was generally described as clean and well-organized, but some customers mentioned issues with staff availability and assistance.

Online vs In-Store

Many customers expressed a preference for online shopping due to frustrations with in-store service and product availability.
  • MG
    May Ray scrubbie galz
    5 days ago
    4.0
    Usually they have people up front asking you how your day is and i'm going back with you to help you, I didn't see that yesterday. Not that i'm not saying that they weren't nice or anything. It was just the fact they used to do all of that.
  • HE
    Heather E
    Nov 9, 2025
    5.0
    Best customer service ever!
  • GV
    Gus D. Vázquez
    Nov 8, 2025
    5.0
    Great! Very good service!
  • BD
    Bill Dow
    Oct 31, 2025
    5.0
    Stopped in for a lesson on which computer suits my needs. Young man who helped me was very helpful
  • PP
    Plasstyre
    Oct 7, 2025
    5.0
    Took my computer in for a full case swap, a cooler install, a cpu-reseating, reinstalling my HDDs, AND installing new fans and required software for my parts. The ENTIRE beginning purchase was covered by Best Buy Total, with 200+ dollars being knocked off for the YEARLY price of 180 for a year's worth of coverage. The person who took care of us, a man named Kyle, was not only extremely understanding, but knowledgable with both us and the amazing finely aged couple ahead and took his time getting our information and what we needed done. The place was cleanly, and for someone that loves seeing cool computer stuff, it's a wonderland. I JUST dropped off my computer and parts, so I will update this review after they do what I'm sure will be a great job! Update: Caleb, Kyle, Emilee and the rest of the crew earned every star of this review. Not only did they go above and beyond (as did the rest of the team), but they fixed and put together my computer from the ground up at no cost past the initial price for Best Buy Total. They were friendly and put up with the frequent calls I made for updates. They even demo'd my computer to prove their work was excellent and well done. Please trust these geek squad members with your electronics, they really are excellent and worth the membership!

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy Bloomington?

You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy Bloomington.

What are the store hours for Best Buy at 2103 N Veterans Pkwy, Bloomington?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.