Feedback on customer service is mixed; while some customers praised the helpfulness of staff, others reported poor service and long wait times.
Product Availability
Customers noted a good selection of electronics, but some expressed disappointment with limited stock and high prices compared to online options.
Geek Squad Experience
Experiences with Geek Squad varied widely, with some customers praising their service while others reported poor communication and unsatisfactory repairs.
Store Environment
The store was generally described as clean and well-organized, but some customers mentioned issues with staff availability and assistance.
Online vs In-Store
Many customers expressed a preference for online shopping due to frustrations with in-store service and product availability.
MG
May Ray scrubbie galz
5 days ago
4.0
Usually they have people up front asking you how your day is and i'm going back with you to help you, I didn't see that yesterday. Not that i'm not saying that they weren't nice or anything. It was just the fact they used to do all of that.
HE
Heather E
Nov 9, 2025
5.0
Best customer service ever!
GV
Gus D. Vázquez
Nov 8, 2025
5.0
Great! Very good service!
BD
Bill Dow
Oct 31, 2025
5.0
Stopped in for a lesson on which computer suits my needs. Young man who helped me was very helpful
PP
Plasstyre
Oct 7, 2025
5.0
Took my computer in for a full case swap, a cooler install, a cpu-reseating, reinstalling my HDDs, AND installing new fans and required software for my parts. The ENTIRE beginning purchase was covered by Best Buy Total, with 200+ dollars being knocked off for the YEARLY price of 180 for a year's worth of coverage. The person who took care of us, a man named Kyle, was not only extremely understanding, but knowledgable with both us and the amazing finely aged couple ahead and took his time getting our information and what we needed done. The place was cleanly, and for someone that loves seeing cool computer stuff, it's a wonderland. I JUST dropped off my computer and parts, so I will update this review after they do what I'm sure will be a great job!
Update: Caleb, Kyle, Emilee and the rest of the crew earned every star of this review. Not only did they go above and beyond (as did the rest of the team), but they fixed and put together my computer from the ground up at no cost past the initial price for Best Buy Total. They were friendly and put up with the frequent calls I made for updates. They even demo'd my computer to prove their work was excellent and well done. Please trust these geek squad members with your electronics, they really are excellent and worth the membership!
What types of products can I find at Best Buy Bloomington?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy Bloomington.
What are the store hours for Best Buy at 2103 N Veterans Pkwy, Bloomington?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Bloomington offer curbside pickup service?
Best Buy Bloomington offers curbside pickup service for customer convenience.
Is there wheelchair access available at Best Buy Bloomington?
Yes, Best Buy Bloomington has a wheelchair accessible entrance.
Can I get repair services at Best Buy Bloomington?
Yes, Geek Squad support and in-store repair services are available at Best Buy Bloomington.
What payment methods are accepted at Best Buy Bloomington?
Best Buy Bloomington accepts debit card payments and checks and does not require cash-only transactions.
How can I contact Best Buy Bloomington?
You can reach Best Buy Bloomington by phone at +1 309-663-8090 or visit their website for more information.
What nearby places can I visit before or after shopping at Best Buy Bloomington?
Nearby you can visit T.J. Maxx for clothing and department store shopping, HuHot Mongolian Grill for Asian cuisine, and LA Fitness for a workout session.
Are there nearby services for mobile phone repair or purchases near Best Buy Bloomington?
Yes, nearby options include uBreakiFix for mobile phone repair and Boost Mobile stores for mobile phone purchases and services.
Can I combine a visit to Best Buy with other errands like banking or money transfer in the area?
Yes, nearby financial services include Busey Bank and Western Union, convenient for banking and money transfers when visiting Best Buy.