Visit our store at Bloomingdale for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while others praised specific employees for their exceptional assistance.
Staff Knowledge
Several reviews highlighted a lack of product knowledge among staff, leading to frustration for customers seeking assistance.
Billing Issues
Numerous customers expressed dissatisfaction with billing practices, including unauthorized charges and difficulties resolving billing disputes.
Store Experience
Customers reported long wait times and inefficient service in-store, with some suggesting that online support was more effective.
BD
Ben Dover
Dec 30, 2025
1.0
My grandmother was looking for service the representatives were very rude, lacked knowledge about product and to be quite frank were being very discriminatory towards her age. Told her to google basic info
JN
Jadin Nguyen
Dec 30, 2025
1.0
Came in to cancel port request they told me to Google it, most un knowledgeable and lazy reps around
JT
jacqueline taylor
Dec 27, 2025
5.0
A special thank you to Elizabeth at this store for helping my Dad with his phone and being patient with me. We were in different states and we needed to go through customer care to allow Verizon to help my elderly father. While I can appreciate Verizon's security levels in place, it was a bit difficult to accomplish this. Elizabeth S. went above and beyond to help us and I truly appreciated her calm, positive and friendly demeanor. Thank you so much!
MN
MG N
Dec 20, 2025
1.0
Worst customer service ever experienced at Verizon. Very rude employees.
LS
Lindsey Smith
Dec 3, 2025
1.0
Went in multiple times to transfer a line. They gave us the run around saying we needed to wait days for it to process. Called Verizon support and they transferred the number within minutes and corrected the bill. Skip going to the store and call customer service.
What are the operating hours of the Verizon store in Bloomingdale?
The Verizon store in Bloomingdale is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the Verizon Bloomingdale store offer in-store pickup and delivery options?
Yes, the store offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
Which smartphone brands are available at Verizon Bloomingdale?
Verizon Bloomingdale offers the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What types of products and services does Verizon Bloomingdale provide for business customers?
They provide business cell phones, mobile hotspots, tablets, laptops, and offer mobile, wireless internet, and voice plans.
Can customers schedule an appointment at Verizon Bloomingdale?
Yes, customers can schedule in-store appointments through their website or app for added convenience.
Which digital platforms can I use to learn more about or interact with Verizon Bloomingdale?
You can visit their website, Facebook page, Instagram @Verizon, or Twitter @Verizon to learn more or connect.
Are there places to eat near Verizon Bloomingdale where I can grab a meal before or after shopping?
Yes, nearby you can find MOD Pizza, BakeLane bakery, Panera Bread cafe, BIBIBOP Asian Grill, and Saffron Restaurant offering a variety of food options.
What nearby shops offer gifts or vintage items near Verizon Bloomingdale?
Shoppers can visit Magnolia dee Fields, Best Friends Vintage, Happy Planet Gifts, Mama Needs A Minute Boutique, Painted Tree Boutiques, and Ooh La La Boutique for gifts and vintage items.
If I need office supplies or business services near Verizon Bloomingdale, where should I go?
OfficeMax is close by for office supplies, and Shred Nations offers professional shredding services.
Does the Verizon Bloomingdale store provide free Wi-Fi and accept multiple payment methods?
Yes, Verizon Bloomingdale offers free Wi-Fi and accepts payments via checks, debit cards, and mobile NFC; cash only is not required.