Best Buy

Reviews

• RL

  Rondie London

  Feb 16, 2026
  5.0
  I love this place so much never disappointed. I enjoy collecting points when I shop because they really add up; those rewards can easily reach $50 or more. And the birthday perks at Best Buy are amazing too. This location consistently delivers great value and a great experience.
• AA

  Anonymous

  Feb 10, 2026
  1.0
  DO NOT PURCHASE CREDIT CARD WITH BESTBUY OR ORDER ANYTHING FROM THEM THAT REQUIRES SHIPPING. I ordered an item and financed through a BestBuy credit card (JUST ONCE) and did not recieve the item. The photo of "delivery" doesn't even show any shipping label or specific attributes to me. I ordered an expensive item and there wasn't even a signature required which is rediculous! No refunds were given. I disputed the charge and BestBuy credit denied the dipute. I have sent a complaint to the Consumer Financial Protection Bureau.
• PM

  Payal Mali

  Jan 31, 2026
  1.0
  Worst customer service ever. Ahmed was extremely unprofessional and clearly doesn’t remember what he tells customers. Management seriously needs to give him some kind of device to record what he says, because he keeps changing his story and denying his own promises. When we bought the camera and lens, he told us that if we paid $50, we would NOT have to pay a restocking fee. But when we returned the lens, they were still charging us. He also said we’d get around $400 back, but we only received $200. Nothing matched what he told us. It felt dishonest and misleading. Very frustrating experience. Never coming back.
• KK

  Katt

  Jan 27, 2026
  5.0
  I don't typically buy electronics so my visit was to pick up a Nintendo switch video game for my grandson. What I can say is that I could have had curbside pickup but I decided just to walk into the store. When I walked in(weekday morning) I was greeted by young man standing near the entrance. He smiled and greeted me and pointed me in the right direction. I walked over to the cash register where the young lady assisted me in finding the correct email that would show the order number so she could get the item for me. The reason I went to Best Buy is because it was $5 cheaper for this video game then it was on two other major retailer websites. This visit was a win for me: good price and professionl and friendly employees.
• PK

  Pawan kumar

  Jan 24, 2026
  1.0
  I had a very disappointing experience at this Best Buy location involving an employee named Ahmed and trevor the store manager. I was misinformed about the return policy at the time of purchase. I was clearly told that the item could be returned without any restocking fee, even though it was open-box. However, when I attempted to return the product, I was told something completely different. It is important to note that the item I purchased was already open-box, yet this was not properly explained along with the actual return conditions. During the return process, Ahmed spoke to me in a rude and dismissive manner, which was unprofessional and unnecessary. Additionally, I was informed that purchasing a $50 membership would waive the restocking fee, which felt misleading and inappropriate, especially after incorrect information had already been provided. Make sure you guys make video when you buy from this store bcz they lie and tell you something else I made the mistake learn but in future i never buy anything from this store Choose amazon and walmart best return and refund services Overall, this experience involved poor communication, inconsistent information, and unprofessional behavior. I expect transparency and respectful treatment from a company like Best Buy, and unfortunately, this location did not meet those standards.

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