While many customers praised the helpfulness and knowledge of staff members, there were numerous complaints about poor service, long wait times, and unprofessional behavior from some employees.
Product Availability
Several reviews highlighted issues with product availability and delivery delays, leading to frustration among customers who experienced canceled orders and miscommunication regarding stock.
Sales Practices
Customers expressed dissatisfaction with aggressive upselling tactics and misleading pricing practices, particularly regarding price matching and promotional offers.
Store Experience
The shopping experience varied significantly, with some customers enjoying a smooth process while others reported disorganization and a lack of assistance from staff.
TT
thylia Tesn
6 days ago
1.0
Just happened today 01/06/2026
The cashier Shanyda (if i spelled it correctly) full of attitude for no reason. I bought hundreds if not thousand of product from bestbuy and never come through a rude cashier like this. Disappointed!
DS
D S
Jan 5, 2026
1.0
i came in to return a large bulky item, thought the employee at the door might offer to help me carry it, instead he seemed really consurned i was going to "cut in line" at the returns desk. He tried to make me go to the end of the maze for the returns desk line, even though there was absolutely no one in the line.
this was very cruel, rude and petty
CH
Christopher H
Jan 1, 2026
1.0
Bought a fridge and set up delivery to my home in addison. When they tried to deliver it they drove out to maywood... and instead of coming to addison they made me reschedule delivery. I call customer service to make sure everything is right and they will bring it to the correct address and they said they escalated my claim to a higher status to make sure things are taken care of. After 3 failed delivery attempts I had to cancel my order because they kept driving to maywood and making me reschedule. No one in customer service would help me, they said I would get a call about my claim but never did. I will never buy anything from bestbuy again and I would urge others to do the same.
HH
HGE
Dec 31, 2025
1.0
Sony Bravia sound system. $598. The online said none. I called store. Had it
But they then said it was $798. Got to be kidding me my $14k best buy credit card is now being cancelled. You screwed us and we did nothing wrong.
SB
Scotty B
Dec 15, 2025
5.0
Daniel at Best Buy was great when helping me with my purchase. He was very helpful, and made the process easy. The gentleman who loaded my vehicle was also extremely kind and polite especially impressive given the frigid weather. He remained cheerful and professional the entire time.
Unfortunately, the item did not work and will need to be returned, but that does not take away from the excellent customer service provided by the staff.
What types of products can I shop for at Best Buy in Bloomingdale?
You can shop for TVs, computers, appliances, cameras, and more electronics at Best Buy in Bloomingdale.
What are the opening hours of Best Buy at 350 W Army Trail Rd, Bloomingdale?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup?
Yes, this Best Buy supports curbside pickup for customer convenience.
Is there Geek Squad support available at this Best Buy?
Yes, Geek Squad support is available at this location to provide expert advice and repairs.
Is the Best Buy store accessible for customers with disabilities?
Yes, the store has a wheelchair-accessible entrance.
Can I recycle electronics at this Best Buy?
Yes, this Best Buy offers electronics recycling services.
Which nearby stores can I visit with Best Buy at Bloomingdale?
Near Best Buy, you can visit Magnolia Home Theater for audio-visual needs, Ross Dress for Less for discount clothing, and Ulta Beauty for cosmetics and hair supplies.
Are there any nearby dining options close to Best Buy in Bloomingdale?
Yes, nearby you can find Potbelly Sandwich Shop for sandwiches and fast food treats.
What mobile phone stores are near the Best Buy in Bloomingdale?
You can find Geek Squad and U.S. Cellular for mobile and telecommunications services nearby.
Does Best Buy in Bloomingdale accept debit cards and checks for payment?
Yes, this Best Buy accepts debit cards and checks, and does not require cash-only payments.